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Solved: Solved: Event Log service failed; No network; Winsock reset doesn't help

Discussion in 'Windows 7' started by finnan, Sep 11, 2011.

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  1. finnan

    finnan Thread Starter

    Sep 11, 2011
    Being a technician, I always have my Lenovo laptop running Windows 7 Professional x64, working perfectly and smoothly.
    One perfect day I installed Apple iTunes, rebooted my laptop and then I discovered that many services had stopped working:
    1. fingerprint logon failed (so I switched to entering password);
    2. very slow startup (up to 1 minute delay comparing with the time it normally consumes);
    3. NO Internet access at all: nor wireless neither wired;
    4. system message in notification area:
    5. Event Viewer (eventvwr.exe) could not start because of a problem with the service;
    6. In Services snap-in there were two services in uncommon state:
      Windows Event Log in Starting...
      TCP/IP NetBIOS Helper in Starting...
      both were holding infinitely.

    Of cause, first of all I uninstalled Apple iTunes, Bonjour (Apple service), QuickTime and other software I recently install.
    Didn't help.
    I tried Clean Boot, "sfc /scannow", System Resfore...
    Didn't help.

    I looked into Google for solutions. Many guys recommend to reset TCP/IP and Winsock with these commands (should be run under administrative account!):
    netsh winsock reset
    netsh int ip reset
    It works for almost everyone with the same problem (so try it first!), but not for me and a couple of guys, because of the following error:
    Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error code 11003


    1. find a machine with the same OS;
    2. run regedit on that machine and export HKLM/System/CurrentControlSet/Services/Winsock and HKLM/System/CurrentControlSet/Services/Winsock2 into .reg files;
    3. run regedit.exe on your computer under administraive account;
    4. find and delete HKLM/System/CurrentControlSet/Services/Winsock and HKLM/System/CurrentControlSet/Services/Winsock2
    5. restore them by applying .reg files from a healthy machine;
    6. reboot;
    7. reset TCP/IP by executing two commands above;
    8. reboot againg;
    9. done!

    In case you have no healthy machine around, I attached my .reg files (for Windows 7 Pro x64) for your convenience.

    If it helps you - please, post a couple of words here! Thank you!

    P.S. Many thanks to adlep who post the main idea: http://forums.anandtech.com/showpost.php?p=27479319&postcount=1

    Attached Files:

As Seen On
As Seen On...

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