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Solved: Some programs won´t launch

Discussion in 'Windows XP' started by Klonoa, Jul 12, 2007.

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  1. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    Hi, I have a weird problem that I can´t solve. When I try to open some programs it loads for about a second, then plays the Windows error sound and nothing happens after that. Some programs work just fine, I´m not sure why it only affects only some of them. I´m using Windows XP and I´ve tried running AVG antivirus, Ad-aware 2007 and RegSeeker, all of them found some errors. I deleted them all but some of the programs still don´t work. All drivers are in their latest version too and I´ve rebooted a few times. Does anyone have any advice?
     
  2. The Hound

    The Hound

    Joined:
    May 27, 2007
    Messages:
    3,235
    Welcome to TSG. Tell us, if you would...

    Which applications won't open?
    Have you tried uninstalling and reinstalling them?
    Do you have sufficient permissions to run them?

    Click start, run, type eventvwr.msc and click ok.

    Double click 'application', and let us know of error messges with red marks.

    If you're having malware issues, you could also post a hijackthis log for our malware experts to analyze. Download hijackthis here:

    http://www.thespykiller.co.uk/files/HJTsetup.exe

    Save HJTsetup.exe to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.

    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click Edit > Select All> Edit > Copy to copy the entire contents of the log.
    Paste the log in your next reply.

    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    Thanks for the reply. I tested most of my applications and here´s the ones that won´t start: Quicktime player, MODPLUG, Gifanimator, Deliplayer 2, Discjuggler, Supertux, Wok, Warningforever, Project 64, Jnes, Morfitude, Chocobo, Diverdown, Within a deep forest, Noitu love, Drill, Lyle in cube sector, Haunted castle 3, Hopmon and Eternal daughter.

    Most of them don´t have installers, they came in a .zip file that works without an installer. I tried reinstalling the ones that had an installer but it didn´t help at all. Also, I´m the only user on this computer so I should have the permission to use them.

    Here´s two screenshots from the eventvwr screen:

    [​IMG]
    [​IMG]

    And the Hijackthis log:

    Scan saved at 19:33:06, on 12.7.2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\explorer.exe
    C:\My Backup -- 13-05-07 1428\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\mmc.exe
    C:\WINDOWS\system32\DfrgNtfs.exe
    C:\My Backup -- 13-05-07 1428\Documents and Settings\Kauko\Omat tiedostot\Azureus Downloads\Y´s shadow\YzShadow.exe
    C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Quicktime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Paikallinen palve')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Paikallinen palve')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Verkkopalve')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 4647 bytes
     
  4. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    Bumping this since I got a new game and the installer in it doesn´t work either. It´s really annoying so could someone help me more?
     
  5. The Hound

    The Hound

    Joined:
    May 27, 2007
    Messages:
    3,235
    Can you double click three or four of the error code 1000 entries and give us the specifics--faulting module and so on--
     
  6. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    Tapahtuman lähde - Application Error
    Tapahtuman luokka - Ei mitään
    Tunnus - 1000
    Päivämäärä - 13.7.2007
    Aika - 18:34:54
    Käyttäjä -
    Tietokone - SONIC
    Kuvaus:
    Virhesovellus k-meleon.exe, versio 1.1.0.3, moduuli unknown, versio 0.0.0.0, osoite 0x6d756476.

    Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
    Tiedot:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 6b 2d 6d ure k-m
    0018: 65 6c 65 6f 6e 2e 65 78 eleon.ex
    0020: 65 20 31 2e 31 2e 30 2e e 1.1.0.
    0028: 33 20 69 6e 20 75 6e 6b 3 in unk
    0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
    0038: 2e 30 2e 30 20 61 74 20 .0.0 at
    0040: 6f 66 66 73 65 74 20 36 offset 6
    0048: 64 37 35 36 34 37 36 0d d756476.
    0050: 0a .

    Tapahtuman laji - Virhe
    Tapahtuman lähde - Application Error
    Tapahtuman luokka - Ei mitään
    Tunnus - 1000
    Päivämäärä - 14.6.2007
    Aika - 21:00:13
    Käyttäjä -
    Tietokone - SONIC
    Kuvaus:
    Virhesovellus hlds.exe, versio 4.1.1.1, moduuli hlds.exe, versio 4.1.1.1, osoite 0x00005f5b.

    Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
    Tiedot:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 68 6c 64 ure hld
    0018: 73 2e 65 78 65 20 34 2e s.exe 4.
    0020: 31 2e 31 2e 31 20 69 6e 1.1.1 in
    0028: 20 68 6c 64 73 2e 65 78 hlds.ex
    0030: 65 20 34 2e 31 2e 31 2e e 4.1.1.
    0038: 31 20 61 74 20 6f 66 66 1 at off
    0040: 73 65 74 20 30 30 30 30 set 0000
    0048: 35 66 35 62 0d 0a 5f5b..

    Tapahtuman laji - Virhe
    Tapahtuman lähde - Application Error
    Tapahtuman luokka - Ei mitään
    Tunnus - 1000
    Päivämäärä - 8.6.2007
    Aika - 15:59:16
    Käyttäjä -
    Tietokone - SONIC
    Kuvaus:
    Virhesovellus autorun.exe, versio 0.0.0.0, moduuli autorun.exe, versio 0.0.0.0, osoite 0x0000827e.

    Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
    Tiedot:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 61 75 74 ure aut
    0018: 6f 72 75 6e 2e 65 78 65 orun.exe
    0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
    0028: 20 69 6e 20 61 75 74 6f in auto
    0030: 72 75 6e 2e 65 78 65 20 run.exe
    0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
    0040: 61 74 20 6f 66 66 73 65 at offse
    0048: 74 20 30 30 30 30 38 32 t 000082
    0050: 37 65 0d 0a 7e..

    Tapahtuman laji - Virhe
    Tapahtuman lähde - Application Error
    Tapahtuman luokka - Ei mitään
    Tunnus - 1000
    Päivämäärä - 12.6.2007
    Aika - 11:22:05
    Käyttäjä -
    Tietokone - SONIC
    Kuvaus:
    Virhesovellus unsetup.exe, versio 0.0.0.0, moduuli unsetup.exe, versio 0.0.0.0, osoite 0x000038ae.

    Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
    Tiedot:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 75 6e 73 ure uns
    0018: 65 74 75 70 2e 65 78 65 etup.exe
    0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
    0028: 20 69 6e 20 75 6e 73 65 in unse
    0030: 74 75 70 2e 65 78 65 20 tup.exe
    0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
    0040: 61 74 20 6f 66 66 73 65 at offse
    0048: 74 20 30 30 30 30 33 38 t 000038
    0050: 61 65 0d 0a ae..
     
  7. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    I could use some more help, guys.
     
  8. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    Could someone check the errors? If it´s a problem that they´re partly in Finnish I can reboot Windows in English and repost them.
     
  9. ghassan99

    ghassan99

    Joined:
    Jan 19, 2007
    Messages:
    6
    Hi Klonoa,

    I wonder if you have solved your problem?

    It seems I have the same problem, I'm not able to run some, and I mean some, .exe apps like notepad.exe, mspaint.exe. Even windows media player. When I try 'Run As' the apps works, when I try through the Start/Run they also work, but if I double click the .exe file or the shortcut nothing happens!
    I ran all antiviruses and malware utilities fixed everything, but the situation remains the same.
    I also tried the registry fix to the 'exefile' key, but it didn't help. Actually there was nothing wrong with it anyway. Funny thing is when I changed that key on purpose to something that wont work (like making it empty for example), double clicking notepad still does nothing, but when I try to double click a working .exe or app, then I get an error (as a result of the 'exefile' key being empty!!!). Strange!

    Any help is greatly appreciated.

    Thanks,
    -Gus
     
  10. ghassan99

    ghassan99

    Joined:
    Jan 19, 2007
    Messages:
    6
    OK I solved the problem by actually re-installing SP2. I downloaded the 266MB file available at MS website, installed, and solved everything. I think some system files or DLLs were corrupted or replaced by stuff I install. No other explanation as I didn't find any virus or malware that was causing that. Anyway its really not a big deal to reinstall SP2, although I 'm yet to see if I have to apply all the updates all over again from Windows Update.

    Even Windows Media Player was not working properly at all, but that solved it as well.

    Hope this helps someone.

    Cheers,
    -Gus
     
  11. Klonoa

    Klonoa Thread Starter

    Joined:
    Jul 12, 2007
    Messages:
    16
    I completely forgot about this thread, sorry. I solved it about a month later by reinstalling XP, couldn't find any other solutions. I didn't think about reinstalling SP2, though. It could've helped. Anyway, all programs have worked fine after the reinstall so I'll mark this as solved.
     
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