Solved: Some programs won´t launch

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Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
Hi, I have a weird problem that I can´t solve. When I try to open some programs it loads for about a second, then plays the Windows error sound and nothing happens after that. Some programs work just fine, I´m not sure why it only affects only some of them. I´m using Windows XP and I´ve tried running AVG antivirus, Ad-aware 2007 and RegSeeker, all of them found some errors. I deleted them all but some of the programs still don´t work. All drivers are in their latest version too and I´ve rebooted a few times. Does anyone have any advice?
 
Joined
May 27, 2007
Messages
3,235
Welcome to TSG. Tell us, if you would...

Which applications won't open?
Have you tried uninstalling and reinstalling them?
Do you have sufficient permissions to run them?

Click start, run, type eventvwr.msc and click ok.

Double click 'application', and let us know of error messges with red marks.

If you're having malware issues, you could also post a hijackthis log for our malware experts to analyze. Download hijackthis here:

http://www.thespykiller.co.uk/files/HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.

Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click Edit > Select All> Edit > Copy to copy the entire contents of the log.
Paste the log in your next reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 

Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
Thanks for the reply. I tested most of my applications and here´s the ones that won´t start: Quicktime player, MODPLUG, Gifanimator, Deliplayer 2, Discjuggler, Supertux, Wok, Warningforever, Project 64, Jnes, Morfitude, Chocobo, Diverdown, Within a deep forest, Noitu love, Drill, Lyle in cube sector, Haunted castle 3, Hopmon and Eternal daughter.

Most of them don´t have installers, they came in a .zip file that works without an installer. I tried reinstalling the ones that had an installer but it didn´t help at all. Also, I´m the only user on this computer so I should have the permission to use them.

Here´s two screenshots from the eventvwr screen:




And the Hijackthis log:

Scan saved at 19:33:06, on 12.7.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\explorer.exe
C:\My Backup -- 13-05-07 1428\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\My Backup -- 13-05-07 1428\Documents and Settings\Kauko\Omat tiedostot\Azureus Downloads\Y´s shadow\YzShadow.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Paikallinen palve')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Paikallinen palve')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Verkkopalve')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 4647 bytes
 

Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
Bumping this since I got a new game and the installer in it doesn´t work either. It´s really annoying so could someone help me more?
 
Joined
May 27, 2007
Messages
3,235
Can you double click three or four of the error code 1000 entries and give us the specifics--faulting module and so on--
 

Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
Tapahtuman lähde - Application Error
Tapahtuman luokka - Ei mitään
Tunnus - 1000
Päivämäärä - 13.7.2007
Aika - 18:34:54
Käyttäjä -
Tietokone - SONIC
Kuvaus:
Virhesovellus k-meleon.exe, versio 1.1.0.3, moduuli unknown, versio 0.0.0.0, osoite 0x6d756476.

Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
Tiedot:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6b 2d 6d ure k-m
0018: 65 6c 65 6f 6e 2e 65 78 eleon.ex
0020: 65 20 31 2e 31 2e 30 2e e 1.1.0.
0028: 33 20 69 6e 20 75 6e 6b 3 in unk
0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 36 offset 6
0048: 64 37 35 36 34 37 36 0d d756476.
0050: 0a .

Tapahtuman laji - Virhe
Tapahtuman lähde - Application Error
Tapahtuman luokka - Ei mitään
Tunnus - 1000
Päivämäärä - 14.6.2007
Aika - 21:00:13
Käyttäjä -
Tietokone - SONIC
Kuvaus:
Virhesovellus hlds.exe, versio 4.1.1.1, moduuli hlds.exe, versio 4.1.1.1, osoite 0x00005f5b.

Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
Tiedot:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 6c 64 ure hld
0018: 73 2e 65 78 65 20 34 2e s.exe 4.
0020: 31 2e 31 2e 31 20 69 6e 1.1.1 in
0028: 20 68 6c 64 73 2e 65 78 hlds.ex
0030: 65 20 34 2e 31 2e 31 2e e 4.1.1.
0038: 31 20 61 74 20 6f 66 66 1 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 35 66 35 62 0d 0a 5f5b..

Tapahtuman laji - Virhe
Tapahtuman lähde - Application Error
Tapahtuman luokka - Ei mitään
Tunnus - 1000
Päivämäärä - 8.6.2007
Aika - 15:59:16
Käyttäjä -
Tietokone - SONIC
Kuvaus:
Virhesovellus autorun.exe, versio 0.0.0.0, moduuli autorun.exe, versio 0.0.0.0, osoite 0x0000827e.

Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
Tiedot:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 75 74 ure aut
0018: 6f 72 75 6e 2e 65 78 65 orun.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 61 75 74 6f in auto
0030: 72 75 6e 2e 65 78 65 20 run.exe
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 38 32 t 000082
0050: 37 65 0d 0a 7e..

Tapahtuman laji - Virhe
Tapahtuman lähde - Application Error
Tapahtuman luokka - Ei mitään
Tunnus - 1000
Päivämäärä - 12.6.2007
Aika - 11:22:05
Käyttäjä -
Tietokone - SONIC
Kuvaus:
Virhesovellus unsetup.exe, versio 0.0.0.0, moduuli unsetup.exe, versio 0.0.0.0, osoite 0x000038ae.

Lisätietoja ohjeissa: http://go.microsoft.com/fwlink/events.asp.
Tiedot:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 75 6e 73 ure uns
0018: 65 74 75 70 2e 65 78 65 etup.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 75 6e 73 65 in unse
0030: 74 75 70 2e 65 78 65 20 tup.exe
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 33 38 t 000038
0050: 61 65 0d 0a ae..
 

Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
Could someone check the errors? If it´s a problem that they´re partly in Finnish I can reboot Windows in English and repost them.
 
Joined
Jan 19, 2007
Messages
6
Hi Klonoa,

I wonder if you have solved your problem?

It seems I have the same problem, I'm not able to run some, and I mean some, .exe apps like notepad.exe, mspaint.exe. Even windows media player. When I try 'Run As' the apps works, when I try through the Start/Run they also work, but if I double click the .exe file or the shortcut nothing happens!
I ran all antiviruses and malware utilities fixed everything, but the situation remains the same.
I also tried the registry fix to the 'exefile' key, but it didn't help. Actually there was nothing wrong with it anyway. Funny thing is when I changed that key on purpose to something that wont work (like making it empty for example), double clicking notepad still does nothing, but when I try to double click a working .exe or app, then I get an error (as a result of the 'exefile' key being empty!!!). Strange!

Any help is greatly appreciated.

Thanks,
-Gus
 
Joined
Jan 19, 2007
Messages
6
OK I solved the problem by actually re-installing SP2. I downloaded the 266MB file available at MS website, installed, and solved everything. I think some system files or DLLs were corrupted or replaced by stuff I install. No other explanation as I didn't find any virus or malware that was causing that. Anyway its really not a big deal to reinstall SP2, although I 'm yet to see if I have to apply all the updates all over again from Windows Update.

Even Windows Media Player was not working properly at all, but that solved it as well.

Hope this helps someone.

Cheers,
-Gus
 

Klonoa

Thread Starter
Joined
Jul 12, 2007
Messages
16
I completely forgot about this thread, sorry. I solved it about a month later by reinstalling XP, couldn't find any other solutions. I didn't think about reinstalling SP2, though. It could've helped. Anyway, all programs have worked fine after the reinstall so I'll mark this as solved.
 
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