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Solved: something other than Adobe Flash Player?

Discussion in 'Windows 7' started by oldtee, Oct 29, 2014.

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  1. oldtee

    oldtee Thread Starter

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    When I ran a Skybolt scan on my main hp I lost the ability to play Utube items. I tried to reinstall Adobe Flash Player and it bombed requiring that I get rid of Internet Explorer (I use exp 11.). I am a MS addict and won't scrap the way I have been doing business to satisfy a company that demands I load Chrome (I don't like it) and Macfee (don't like them either). I tried everything I am capable of doing all to no avail. The installer stops.


    I have Flash Player running on a older Dell lap top and I can use that. Unless.. there is another program that will run these videos that is simple to install, doesn't need Adobe, and works.


    So, question is another product???? Any advice will be appreciated.


    Running latest Windows 7.
     
  2. lunarlander

    lunarlander

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    That's a strange thing that you encountered. I just went to Adobe.com and found Flash Player 15 for Internet Explorer.

    Know that Adobe will attempt to send you the version of Flash for the current browser you are using to visit their site. If you are using another browser to go to Adobe, you have to click on "Need Flash Player for a different computer" to get to a page where you can pick the platform you want to download for.
     
  3. oldtee

    oldtee Thread Starter

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    I have done everything Adobe asks except I can not figure out how to turn off Internet Explorer without loosing my ability to communicate to the internet. I know I'm dumb about this computer stuff. Question, Adobe asked me to turn off active x under the safety tab. Should I leave this off?


    The installation gets to 93% and stops.


    Help requested.


    edit: Conclusion it will never work. Responses here closed without a solution to the problem which (in my case) is using Windows 7 with Internet Explorer 11
     
  4. lunarlander

    lunarlander

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    Are you saying that Adobe asks you to turn off IE ?? That has never happened with me. Are you sure you are installing Flash from Adobe.com ? I suggest you leave the current Flash or whatever it is alone and go straight to Adobe.com and download Flash from there.
     
  5. oldtee

    oldtee Thread Starter

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    Yes the installer from Adobe and other places, multiple times, ends with turn off IE. As it stands now I cannot open and play many Utube videos. Big step backward and a black eye for Adobe in my opinion.


    Just think about all the advertising revenue they are loosing. :)
     
  6. lunarlander

    lunarlander

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  7. TerryNet

    TerryNet Moderator

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    What is this "Skybolt scan"? Or is it a scam? I've problem never had IE open whenever updating Flash, but never had such issues either.
     
  8. oldtee

    oldtee Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 8080 Mb
    Graphics Card: Intel(R) HD Graphics, -1988 Mb
    Hard Drives: C: Total - 467399 MB, Free - 341629 MB; D: Total - 9437 MB, Free - 1125 MB; F: Total - 953867 MB, Free - 677567 MB;
    Motherboard: Hewlett-Packard, 1497
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  9. plodr

    plodr

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    Download this
    Code:
    http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_15_active_x.exe
    for IE in Windows 7 and older versions of Windows. Then close IE and install it. This comes without the unwanted extras.
    I've installed this on 5 computers (four running 7 and one running XP) on 14 October 2014 with no problem on any.

    Is this the skybolt? http://www.skybolt.net/info.html
    First thing I notice is that the date on the website is 2002 - 2011!
     
  10. oldtee

    oldtee Thread Starter

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    Thanks for the hint.


    You must forgive me. I am reluctant to run stuff on my computer that I am not sure about.
     
  11. TerryNet

    TerryNet Moderator

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    If you are talking about the direct link to the flash player installer it is exactly what Liz said it is. :)
     
  12. oldtee

    oldtee Thread Starter

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    I did not recognize what it was. Never the less I have run the installer from just about every windows and adobe trouble shooting and support source I could find, with the same result.
     
  13. lunarlander

    lunarlander

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    I think it must be some other program you have that is telling you to turn off IE. Adobe Flash installer has never told me that. If it is a dialog box that is saying this, please see the dialog box header/frame to verify the program name.
     
  14. CoolBurn

    CoolBurn

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    In order for Flash Player to be installed or updated, any programs that use Flash Player must be closed. This includes Internet Explorer or other browsers, instant messengers, Skype, etc.

    These programs may be running in the background, not as visible windows, but need to be closed anyway.

    To close such programs use the Windows Task Manager.
     
  15. rushtechsupport

    rushtechsupport

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    You most likely have a virus if it says you need to uninstall Internet Explorer, it's built into Windows so you'd have to be pretty good with computers in order to pull that off. Add/Remove programs and showing the updates will show you IE 11 and if you uninstall it, you will get downgraded to IE 10. I'd say get Malwarebytes and run a scan, you are most likely infected if it is asking you to uninstall IE. (You aren't confusing uninstall with close right? When you install Flash Player you have to x out of IE)
     
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