Solved: Spyaxe, Help

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Zimharry

Thread Starter
Joined
Dec 28, 2005
Messages
4
Spyaxe has hijacked the homepage and icons filled with security alerts and critical errors are constants in the task bar. Also occasional pop-ups appear for and on-line casino and dating service. Please help. I have attached a HJT log. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:26:03 AM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mssearchnet.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\MIKEHA~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
O2 - BHO: HomepageBHO - {e0103cd4-d1ce-411a-b75b-4fec072867f4} - C:\WINDOWS\system32\hp3EC4.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135658045031
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



Thanks in advance. This has become a major problem!
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Welcome to TSG :)

* Click here to download smitRem.exe.
  • Save the file to your desktop.
  • It is a self extracting file.
  • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
  • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.

* Download the trial version of Ewido Security Suite here.
  • Install ewido.
  • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido
  • It will prompt you to update click the OK button and it will go to the main screen
  • On the left side of the main screen click update
  • Click on Start and let it update.
  • DO NOT run a scan yet. You will do that later in safe mode.


* Click here for info on how to boot to safe mode if you don't already know how.


* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


* Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop


* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


* Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Hijack This is running from the Temp folder.
It needs to be in a permanent folder on the hard drive.
It will not function properly from there and it cannot create and restore backups from there.

Redownload it here: http://thespykiller.co.uk/files/hijackthis_sfx.exe

Let it extract to C:\Program Files
Rerun it from there.

Post a new HiJack This log along with the results from ActiveScan and the Ewido scan and post the contents of the smitfiles.txt.
 

Zimharry

Thread Starter
Joined
Dec 28, 2005
Messages
4
Cheeseball81, thanks for your timely response. I have followed your instructions and things seem a lot better. I have posted the various logs below. I hope i have been a worthy student and have been successful. Please advise on the status of things and if there is anything else I can do in my limited knowledge. Thanks again:)


Logfile of HijackThis v1.99.1
Scan saved at 7:54:42 PM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135658045031
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 5:13:34 PM, 12/28/2005
+ Report-Checksum: 9AD9A350

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{28F00B04-DC4E-11d3-ABEC-005004A44EEB} -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{28F00B20-DC4E-11d3-ABEC-005004A44EEB} -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{28F00B21-DC4E-11d3-ABEC-005004A44EEB} -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{8869786C-8E72-45DC-911D-AB3416AC1DF1} -> Spyware.DownloadReceiver : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\nCASE -> Spyware.180Solutions : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\Browser -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\Faceplate -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\History -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\Resources -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\Stations -> Spyware.HiWire : Cleaned with backup
HKU\S-1-5-21-2771580065-3134616843-1333191943-1006\Software\Hiwire\MusicMatch\WebUpdate -> Spyware.HiWire : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Mike Harris\Cookies\mike [email protected][2].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP1\A0000046.dll -> Downloader.SpyAxe : Cleaned with backup
C:\WINDOWS\SYSTEM32\biJ.exe/bi.dll -> Trojan.Bispy.A : Cleaned with backup
C:\WINDOWS\SYSTEM32\biJ.exe/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
C:\WINDOWS\SYSTEM32\biJ.exe/bi.dll -> Trojan.Bispy.A : Cleaned with backup
C:\WINDOWS\SYSTEM32\biJ.exe/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
C:\WINDOWS\SYSTEM32\c57bJs.dll/bi.dll -> Trojan.Bispy.A : Cleaned with backup
C:\WINDOWS\SYSTEM32\c57bJs.dll/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
C:\WINDOWS\SYSTEM32\c57bJs.dll/bi.dll -> Trojan.Bispy.A : Cleaned with backup
C:\WINDOWS\SYSTEM32\c57bJs.dll/biprep.exe -> Trojan.Bispy.B : Cleaned with backup
C:\WINDOWS\SYSTEM32\sahagent1008.exe -> Adware.Saha : Cleaned with backup


::Report End





Incident Status Location

Spyware:spyware/whazit Not disinfected C:\WINDOWS\SYSTEM32\fiz1
Adware:adware/ncase Not disinfected C:\WINDOWS\SYSTEM32\msbb321.dll
Spyware:spyware/betterinet Not disinfected C:\WINDOWS\INF\biJ.inf
Adware:adware/favoriteman Not disinfected Windows Registry
Dialer:Dialer.NQ Not disinfected C:\ejikxx.chm[on-line.exe]
Virus:Exploit/CodeBase.S Not disinfected C:\ejikxx.chm[1.htm]
Spyware:Spyware/Fstb Not disinfected C:\ejikxx.chm[htm2chm_explorer]
Adware:Adware/SAHAgent Not disinfected C:\WINDOWS\INF\biJ.inf
Adware:Adware/nCase Not disinfected C:\WINDOWS\SYSTEM32\msbb321.dll
Adware:Adware/nCase Not disinfected C:\WINDOWS\SYSTEM32\Xcite.dll
Adware:Adware/nCase Not disinfected C:\WINDOWS\SYSTEM32\Xcite2.exe


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Wed 12/28/2005
The current time is: 16:14:02.45

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 [email protected]
Killing PID 1908 'explorer.exe'
Killing PID 1908 'explorer.exe'

Starting registry repairs

Deleting files


Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN! :)
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Download KillBox here: http://www.downloads.subratam.org/KillBox.zip
Save it to your desktop.
DO NOT run it yet.

Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O18 - Filter: text/html - (no CLSID) - (no file)

O18 - Filter: text/plain - (no CLSID) - (no file)


Boot into Safe Mode.

Double-click on Killbox.exe to run it.
Now put a tick by Standard File Kill.
In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file.
It will ask for confimation to delete the file.
Click Yes.
Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\SYSTEM32\msbb321.dll
C:\WINDOWS\INF\biJ.inf
C:\ejikxx.chm
C:\WINDOWS\SYSTEM32\Xcite.dll
C:\WINDOWS\SYSTEM32\Xcite2.exe


Note: It is possible that Killbox will tell you that one or more files do not exist.
If that happens, just continue on with all the files. Be sure you don't miss any.

Exit the KillBox.

Find and delete this folder: C:\WINDOWS\SYSTEM32\fiz1

Also in Safe Mode navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box.
The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

It's normal if some files don't delete!

Finally go to Control Panel > Internet Options.
On the General tab under "Temporary Internet Files" Click "Delete Files".
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.

Empty the Recycle Bin.

Reboot, post a new log.
 

Zimharry

Thread Starter
Joined
Dec 28, 2005
Messages
4
Thank you for your prompt response once again. I have no idea what I did or why, but if it works.........Other then a few changes in the size of icons and the appearance of the task/tool bars along with some minor color differences, things seem O.K. Or at least to me they do. Am I clean now? Anything else I should look out for? and a donation will be made for the help I have received:) Thanks again.


Logfile of HijackThis v1.99.1
Scan saved at 10:09:42 PM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\MIKEHA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135658045031
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
You're welcome :)

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

You can mark your thread "Solved" from the Thread Tools drop down menu.
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Since this problem has been solved, I'm closing this thread. If you need it re-opened please PM me or one of the other Mods.

Anyone else with a similar problem please start a "New Thread".
 
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