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Solved: SpySheriff-HJT included

Discussion in 'Virus & Other Malware Removal' started by pjs826, Jan 25, 2006.

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  1. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    Computer at work became infected with SpySheriff yesterday. Suspect some of the guys were going places they shouldn't have been.
    Please help.

    ------Logfile of HijackThis v1.99.1
    Scan saved at 9:03:06 AM, on 1/25/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\msqw32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\msiexec.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\WINDOWS\javain32.exe
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
    C:\Documents and Settings\techuser04\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hwqwl.dll/sp.html#28129%resultposition.net
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Class - {53720BB4-9B1D-92E4-D81F-8022F1F83F6C} - C:\WINDOWS\system32\winvq32.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [javain32.exe] C:\WINDOWS\javain32.exe
    O4 - HKLM\..\Run: [E.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    O4 - HKLM\..\Run: [F.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    O4 - HKLM\..\Run: [E.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    O4 - HKLM\..\Run: [F.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} (SysEngW2k Control) - http://207.187.8.129/apps/common/includes/PC-CONFIG-CHECK.CAB
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138198932468
    O17 - HKLM\System\CCS\Services\Tcpip\..\{69A268A4-BE60-4950-940D-C349112592D1}: NameServer = 10.10.60.30
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\msqw32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

    -------------------------------------------------------------------------------------
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    * Click here to download smitRem.exe.
    • Save the file to your desktop.
    • It is a self extracting file.
    • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
    • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.

    * Download the trial version of Ewido Security Suite here.
    • Install ewido.
    • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    • Launch ewido
    • It will prompt you to update click the OK button and it will go to the main screen
    • On the left side of the main screen click update
    • Click on Start and let it update.
    • DO NOT run a scan yet. You will do that later in safe mode.


    * Click here for info on how to boot to safe mode if you don't already know how.


    * Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in safe mode:


    * Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
    Wait for the tool to complete and disk cleanup to finish.


    * Run Ewido:
    • Click on scanner
    • Click Complete System Scan and the scan will begin.
    • During the scan it will prompt you to clean files, click OK
    • When the scan is finished, look at the bottom of the screen and click the Save report button.
    • Save the report to your desktop


    * Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


    * Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


    * Restart back into Windows normally now.


    * Run ActiveScan online virus scan here

    When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
    - Save the results from the scan!

    Post a new HiJack This log along with the results from ActiveScan and the Ewido scan and post the contents of the smitfiles.txt.
     
  3. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I followed your instructions. I hope I did it right. Activescan did not give me the option of fixing anything.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:04:17 PM, on 1/26/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\avciman.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimreal.exe
    C:\Documents and Settings\techuser04\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Class - {232F2B6E-3738-B55A-33B7-38D4CBD5FF74} - C:\WINDOWS\crsc.dll
    O2 - BHO: Class - {53720BB4-9B1D-92E4-D81F-8022F1F83F6C} - C:\WINDOWS\system32\winvq32.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Class - {7E5AE60D-F853-2E2E-E13C-0B6C38249ABD} - C:\WINDOWS\addfc.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [E.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    O4 - HKLM\..\Run: [F.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    O4 - HKLM\..\Run: [E.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    O4 - HKLM\..\Run: [F.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [winzn32.exe] C:\WINDOWS\winzn32.exe
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} (SysEngW2k Control) - http://207.187.8.129/apps/common/includes/PC-CONFIG-CHECK.CAB
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138198932468
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{69A268A4-BE60-4950-940D-C349112592D1}: NameServer = 10.10.60.30
    O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\msqw32.exe (file missing)
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: Panda Antispam Engine (pmshellsrv) - PANDA SOFTWARE - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
    O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
    --------------------------------------------------------------------------------

    Incident Status Location

    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\D3XM32.EXE
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\d3xm32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\appwd.exe
    Spyware:spyware/petro-line Not disinfected C:\Documents and Settings\techuser04\Favorites\SITES ABOUT\Ab scissor.url
    Adware:adware/searchaid Not disinfected C:\WINDOWS\sdkmw32.exe
    Adware:adware/cws.aboutblank Not disinfected Windows Registry
    Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt
    Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt
    Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt
    Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\techuser04\Desktop\smitRem\Process.exe
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\techuser04\Desktop\smitRem.exe[Process.exe]
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\appfh32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\d3xm32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\sdkmw32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\addii32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\apimk32.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\appwd.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\atlfe.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\crhi.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\d3vc.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\netyv.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\winpd.exe
    Adware:Adware/SearchAid Not disinfected C:\WINDOWS\system32\winut.exe
    ------------------------------------------------------------------------------------
    ---------------------------------------------------------
    ewido anti-malware - Scan report
    ---------------------------------------------------------

    + Created on: 8:39:20 AM, 1/26/2006
    + Report-Checksum: 725106AC

    + Scan result:

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE -> Spyware.CoolWebSearch : Cleaned with backup
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW -> Spyware.CoolWebSearch : Cleaned with backup
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Adbrite : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Com : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Findwhat : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
    C:\Documents and Settings\techuser04\Cookies\[email protected][1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
    C:\WINDOWS\hmwej.dll -> Hijacker.Small : Cleaned with backup
    C:\WINDOWS\KB893756.log:mxzso -> Downloader.Agent.td : Cleaned with backup
    C:\WINDOWS\system32\apigg.exe -> Trojan.Agent.bi : Cleaned with backup
    C:\WINDOWS\system32\bvzwo.dll -> Hijacker.Small : Cleaned with backup
    C:\WINDOWS\system32\d3fj32.exe -> Downloader.Agent.td : Cleaned with backup
    C:\WINDOWS\system32\jhjnq.dll -> Hijacker.Small : Cleaned with backup
    C:\WINDOWS\system32\msqw32.exe -> Trojan.Agent.bi : Cleaned with backup
    C:\WINDOWS\system32\winla32.exe -> Trojan.Agent.bi : Cleaned with backup


    ::Report End
    --------------------------------------------------------------------------------

    smitRem © log file
    version 2.8

    by noahdfear


    Microsoft Windows XP [Version 5.1.2600]
    The current date is: Thu 01/26/2006
    The current time is: 8:04:56.85

    Running from
    C:\Documents and Settings\techuser04\Desktop\smitRem
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    checking for ShudderLTD key

    ShudderLTD key not present!

    checking for PSGuard.com key


    PSGuard.com key not present!


    checking for WinHound.com key


    WinHound.com key not present!

    spyaxe uninstaller NOT present
    Winhound uninstaller NOT present
    SpywareStrike uninstaller NOT present

    Existing Pre-run Files


    ~~~ Program Files ~~~



    ~~~ Shortcuts ~~~

    Install.dat


    ~~~ Favorites ~~~



    ~~~ system32 folder ~~~



    ~~~ Icons in System32 ~~~



    ~~~ Windows directory ~~~



    ~~~ Drive root ~~~


    ~~~ Miscellaneous Files/folders ~~~




    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
    Copyright(C) 2002-2003 [email protected]
    Killing PID 752 'explorer.exe'
    Killing PID 752 'explorer.exe'

    Starting registry repairs

    Registry repairs complete

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    SharedTask Export after registry fix

    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
    "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    Deleting files


    Remaining Post-run Files


    ~~~ Program Files ~~~



    ~~~ Shortcuts ~~~



    ~~~ Favorites ~~~



    ~~~ system32 folder ~~~



    ~~~ Icons in System32 ~~~



    ~~~ Windows directory ~~~



    ~~~ Drive root ~~~



    ~~~ Miscellaneous Files/folders ~~~




    ~~~ Wininet.dll ~~~

    CLEAN! :)
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I will be back soon with instructions. In the meantime, do not restart or shut down the computer.
     
  5. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You will need to download the following tools and have them ready to run. Do not run any of them until instructed to do so:

    Click here to download cwsserviceremove.zip: http://castlecops.com/zx/flrman1/cwsserviceremove.zip
    Unzip it to your desktop and have it ready to run later.

    *Download Cleanup from Here
    • A window will open and choose SAVE, then DESKTOP as the destination.
    • On your Desktop, click on Cleanup40.exe icon.
    • Then, click RUN and place a checkmark beside "I Agree"
    • Then click NEXT followed by START and OK.
    • A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
    • Click OK
    • DO NOT RUN IT YET

    Download KillBox here: http://www.downloads.subratam.org/KillBox.zip
    Save it to your desktop.
    DO NOT run it yet.

    Click here to download CWShredder: http://cwshredder.net/bin/CWShredder.exe
    DO NOT run it yet. Download it to the desktop and have it ready to run later.

    Click here to download AboutBuster created by Rubber Ducky: http://www.majorgeeks.com/AboutBuster_d4289.html

    Unzip AboutBuster to the desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit".

    DO NOT run it yet.
    Just update the program for later.

    Now go ahead and set your computer to show hidden files like so:

    Go to Start – Search and under More advanced search options, make sure there is a check by Search System Folders and Search hidden files and folders and Search system subfolders.

    Next, click on My Computer, Go to Tools – Folder Options. Click on the View tab and make sure that Show hidden files and folders is checked. Also uncheck Hide protected operating system files and Hide extensions for known file types. Now click Apply to all folders. Click Apply and then OK.

    ** Before you proceed with the removal directions below you need to turn off MS Anti-Spyware's realtime protection as it will interfere with the changes we are trying to make.

    Open MS Anti-Spyware and click on Options>Settings.
    Click on "Realtime Protection" in the left pane.
    Remove the check by these:
    Enable the Microsoft Security Agents on startup. (recommended)
    Enable real-time spyware threat protection. (recommended)
    Click "Save".
    Now right click the MS Anti-spyware icon in your system tray and choose "Shutdown Microsoft Anti-Spyware".
    You should re-enable these when we are finished here.

    After you have downloaded all the above tools, sign off the Internet and remain offline until this procedure is complete. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

    Click Start – Run - and type in:

    services.msc

    Click OK.

    In the services window find: Remote Procedure Call (RPC) Helper

    Right click and choose Properties. On the General tab under Service Status click the Stop button to stop the service. Beside Startup Type in the dropdown menu select Disabled. Click Apply then OK. Exit the Services utility.

    Note: You may get an error here when trying to access the properties of the service. If you do get an error, just select the service and look there in the top left of the main service window and click "Stop" to stop the service. If that gives an error or it is already stopped, just skip this step and proceed with the rest.

    CAUTION: There is also a service named Remote Procedure Call (RPC) Locator and one called Remote Procedure Call (RPC). These are the legitimate services. Do not stop those two.

    Boot into Safe Mode (start tapping the F8 key at Startup, before the Windows logo screen)

    Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry.......Answer yes when asked to have it's contents added to the registry.

    Run HijackThis and put a check by these entries:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R3 - Default URLSearchHook is missing

    O2 - BHO: Class - {232F2B6E-3738-B55A-33B7-38D4CBD5FF74} - C:\WINDOWS\crsc.dll

    O2 - BHO: Class - {53720BB4-9B1D-92E4-D81F-8022F1F83F6C} - C:\WINDOWS\system32\winvq32.dll (file missing)

    O2 - BHO: Class - {7E5AE60D-F853-2E2E-E13C-0B6C38249ABD} - C:\WINDOWS\addfc.dll

    O4 - HKLM\..\Run: [E.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe

    O4 - HKLM\..\Run: [F.tmp] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe

    O4 - HKLM\..\Run: [E.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe

    O4 - HKLM\..\Run: [F.tmp.exe] C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe

    O4 - HKLM\..\Run: [winzn32.exe] C:\WINDOWS\winzn32.exe

    O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\msqw32.exe (file missing)


    Once you’ve checked all of the above entries, click the Fix Checked button.

    Exit Hijack This.

    * Double click on Killbox.exe to run it.

    Put a tick by Standard File Kill.
    In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time:

    C:\WINDOWS\crsc.dll
    C:\WINDOWS\system32\winvq32.dll
    C:\WINDOWS\addfc.dll
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\E.tmp.exe
    C:\DOCUME~1\TECHUS~1\LOCALS~1\Temp\F.tmp.exe
    C:\WINDOWS\winzn32.exe
    C:\WINDOWS\system32\msqw32.exe
    C:\WINDOWS\d3xm32.exe
    C:\WINDOWS\system32\appwd.exe
    C:\Documents and Settings\techuser04\Favorites\SITES ABOUT\Ab scissor.url
    C:\WINDOWS\sdkmw32.exe
    C:\WINDOWS\system32\addii32.exe
    C:\WINDOWS\system32\apimk32.exe
    C:\WINDOWS\system32\appwd.exe
    C:\WINDOWS\system32\atlfe.exe
    C:\WINDOWS\system32\crhi.exe
    C:\WINDOWS\system32\d3vc.exe
    C:\WINDOWS\system32\netyv.exe
    C:\WINDOWS\system32\winpd.exe
    C:\WINDOWS\system32\winut.exe


    Click on the button that has the red circle with the X in the middle after you enter each file.
    It will ask for confirmation to delete the file.
    Click Yes.
    Continue with that procedure until you have pasted all of these in the "Paste Full Path of File to Delete" box.
    Killbox may tell you that one or more files do not exist.
    If that happens, just continue on with all the files. Be sure you don't miss any.
    Next in Killbox go to Tools > Delete Temp Files
    In the window that pops up, put a check by ALL the options there except these three:
    XP Prefetch
    Recent
    History

    Now click the Delete Selected Temp Files button.
    Exit the Killbox.

    Delete everything in this folder: C:\Documents and Settings\techuser04\Local Settings\Temp

    Finally go to Control Panel>Internet Options.
    On the General tab under "Temporary Internet Files" Click "Delete Files".
    Put a check by "Delete Offline Content" and click OK.
    Click on the Programs tab then click the "Reset Web Settings" button.
    Click Apply then OK.

    Next run AboutBuster. Double click Aboutbuster.exe, click OK, click Start then click OK. This will scan your computer for the bad files and delete them.

    Now, run CWShredder. Just click on the cwshredder.exe then click Fix (Not Scan only) and let it do its thing.

    * Run Cleanup:
    • Click on the "Cleanup" button and let it run.
    • Once its done, close the program.

    Restart your compter into Normal Mode.

    Now turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Restart your computer.

    Go here and do an online virus scan: http://housecall.trendmicro.com/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.

    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from here:
    www.funkytoad.com/download/hoster.zip
    Run Hoster and press Restore Original Hosts, OK, and Exit Program.

    If you have Spybot S&D installed you will also need to replace one file.
    Go here: http://www.spywareinfo.com/~merijn/winfiles.html
    Download SDHelper.dll
    Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll.
    If you do not have one, go to the C:\Windows\system32\dllcache folder.
    Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

    The file "Control.exe" may have been deleted.
    See if Control.exe is present in C:\windows\system32

    If Control.exe isn't there, go here: http://www.spywareinfo.com/~merijn/winfiles.html
    Download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings.
    They may have been changed by this CWS variant to allow ALL ActiveX!
    Reset your ActiveX security settings like so...
    Go to Internet Options - Security - Internet, press 'default level', then OK.
    Now press "Custom Level."

    In the ActiveX section, set the first two options "Download Signed and Unsigned ActiveX controls" to 'Prompt', and "Initialize and Script ActiveX Controls not marked as Safe" to 'Disable'.

    Reboot and post another Hijack This log please.
     
  6. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I did everything you recommended. Here is the new HJT log.
    Thanks for all your help. I'm sorry I didn't say thanks earlier. I do appreciate your help.

    Logfile of HijackThis v1.99.1
    Scan saved at 10:48:18 AM, on 1/27/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\apvxdwin.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\avciman.exe
    C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimreal.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\techuser04\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} (SysEngW2k Control) - http://207.187.8.129/apps/common/includes/PC-CONFIG-CHECK.CAB
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138198932468
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{69A268A4-BE60-4950-940D-C349112592D1}: NameServer = 10.10.60.30
    O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: Panda Antispam Engine (pmshellsrv) - PANDA SOFTWARE - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
    O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
     
  7. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're welcome :) Log looks clean. How are things now?
     
  8. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I did not try it yet. I was awaiting your command.
    I'll try it and let you know.
    Thanks.
     
  9. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
  10. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I think I've lost a necessary file. My Start button is the old grey style (as opposed to the Green Start button on the taskbar.
    When I right click on the desktop a box comes up and only has Display Properties.There's no Themes, Screen Saver, Appearance or Settings.
    I can't change the desktop appearance.

    Could you tell me what I need to get it back?
    Please.
     
  11. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Actually, it's caused by the program CleanUp. This should fix it:

    Download Luna.zip: http://castlecops.com/zx/flrman1/luna.zip

    Download it and unzip it to extract the luna.msstyles file it contains.
    Copy the luna.msstyles file to the C:\WINDOWS\Resources\Themes\Luna folder.

    Restart your machine and go to Display Properties and you should be able to
    choose the XP theme again.
     
  12. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I have the XP theme back and my Start button is back to what it should be.
    I still have no display properties on my desktop though.

    Is it still a missing file?
     
  13. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Download and save Cleandesktop to your computer from this link: http://www.thespykiller.co.uk/files/cleandesktop.exe and double click on the cleandesktop.exe

    It will automatically extract to c:\desktopclean where it needs to be to run and will automatically run the cleandesktop.vbs script.

    If it doesn't open then go to c:\desktopclean and double click on the cleandesktop.vbs Do not run any other file from there please unless asked to.

    If you have script blocking enabled you will get a warning about a malicious script wanting to run. Please allow this script to run. It is not malicious.

    If you get a message when you first run it "Can not find script file "blah blah blah" then don't worry just doubleclick the cleandesktop.vbs script again you sometimes get that message when a script blocker blocks the script.

    It will then kill Explorer. You will lose your taskbar and desktop. It will repair the registry entries returning your normal desktop and context menu functions.

    It will restart Explorer.

    Once you have performed the big cleanup, each of the other Users on the System needs to be signed in to clean up their desktop and regain the right click.

    I have included another vbs to do this. It is named Other Profiles Regfix.vbs.

    Have each User sign in and run Other Profiles Regfix.vbs
    Open C:\ (Go to Start>Run and type C: Press enter) and Open the c:\desktopclean folder. Double click on Other Profiles Regfix.vbs

    Explorer will be ended and that user's active desktop registry entries will be repaired. Explorer will be restarted.

    To restore the desktop to whatever picture you normally have right click on a blank part of desktop & select properties/desktop & select your prefered picture press apply & then ok to exit and then press F5.

    You will need to do this step for every user account.
     
  14. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    Still can't get anything but Display Properties. When I right click the box comes up, but it only has Display Properties-There's no Themes, Screen Saver, Appearance or Settings Tabs at the top of the box. Even if I go into Control Panel, then Display-I only have Display Properties.

    Does this make sense? I'm probably missing something.
     
  15. pjs826

    pjs826 Thread Starter

    Joined:
    Apr 24, 2005
    Messages:
    163
    I found it. I just had to click on my Current Themes in Display Properties.
    Thanks for all your help!(y)
     
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