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Solved: Start laptop - sometimes black screen, sometimes fine.

2K views 3 replies 2 participants last post by  SpeedBump07 
#1 ·
Hi there,

My wife has Lenovo G560 laptop (16 months old), and just recently it's started doing a few things it shouldn't.

When powering up she'll press the 'power' button, and it'll come up with either a totally black screen, or the opening 'Lenovo' splash screen (where it's loading stuff, I guess) before either staying there locked up or going black. Restarting is the only way to get things up and running - and then it always takes at least 1 re-boot every time - often 2 or 3 reboots.

It's steadliy become more frequent, to the stage it's at now where it happens every time.

I had suspicions that a recent install of Photoshop might've been the culprit, but uninstalling it has made no difference. A Malwarebytes scan resulted in some viruses, which have been removed by the program, and scans now come up clean. Seems System Restore was turned off (It's on now)

Any suggestions much appreciated,
 
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