RSmith4026
Thread Starter
- Joined
- Jul 15, 2005
- Messages
- 10
Whilst installing PC Cillin internet Security 2005 on my computer I was (and still am) infected by Troj STARTPAGE.RE. My desktop has been replaced with a warning concerning viruses and a link to an antivirus product antivirus Gold.
I undertook a scan utilising PC Cillin and a further scan after disabling system restore. After each event PC Cillin Real time scan intercepted a reoccurrence of this Trojan and a couple of others which PC Cillin dealt with (PC Cillin logs available).
I restarted in safe mode and upon clicking PC Cillin received the following message:
No network device was found, or there is a conflict with existing anti virus or security software. [I use webroot spysweeper]. Only the virusscan, spyware and security check functions will be available. Further text suggests uninstalling conflicting software.
When I click ok to this message I receive the following message;
Read configuration Restart your computer and start again. (hr=0x8007043c,loc=7413,num=234)
When I click OK to this I am taken to the main PC Cillin screen which has the statement Services are potentially unsafe!
(a) Should I be able to use PC CIllin Internet security 2005 in safe mode?
(b) I dont want to uninstall Webroot Spysweeper it seems to be holding at bay about twenty unknown .exe files and various hijack attempts on Internet Explorer.
I have attached a log from Hijackthis if anyone can help restore sanity to my machine Id be grateful for the help!
I undertook a scan utilising PC Cillin and a further scan after disabling system restore. After each event PC Cillin Real time scan intercepted a reoccurrence of this Trojan and a couple of others which PC Cillin dealt with (PC Cillin logs available).
I restarted in safe mode and upon clicking PC Cillin received the following message:
No network device was found, or there is a conflict with existing anti virus or security software. [I use webroot spysweeper]. Only the virusscan, spyware and security check functions will be available. Further text suggests uninstalling conflicting software.
When I click ok to this message I receive the following message;
Read configuration Restart your computer and start again. (hr=0x8007043c,loc=7413,num=234)
When I click OK to this I am taken to the main PC Cillin screen which has the statement Services are potentially unsafe!
(a) Should I be able to use PC CIllin Internet security 2005 in safe mode?
(b) I dont want to uninstall Webroot Spysweeper it seems to be holding at bay about twenty unknown .exe files and various hijack attempts on Internet Explorer.
I have attached a log from Hijackthis if anyone can help restore sanity to my machine Id be grateful for the help!
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