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Solved: Stereo Headset Recognized as Mono

Discussion in 'Hardware' started by CHEESEdot, Dec 26, 2014.

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  1. CHEESEdot

    CHEESEdot Thread Starter

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    I recently got a Skullcandy PLYR 2 wireless headset. The instructions say that plugging in the transmitter without also plugging in a 3.5 mm stereo audio cable will only allow the headset to play audio in mono, so I grabbed a stereo audio cable and plugged it in. Windows still only recognizes the headset as mono, and when I go to configure the headset, the only option available is mono. How do I fix this problem?

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  2. managed

    managed Trusted Advisor Spam Fighter

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    So you plugged a stereo cable into the computer but where does the other end of it go to ?
     
  3. CHEESEdot

    CHEESEdot Thread Starter

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    The other end of the cable is connected to the transmitter.
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Try uninstalling all drivers and programs related to the headset then with the stereo lead connected first reboot and reinstall the software & drivers.
     
  5. CoolBurn

    CoolBurn

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    Did you unplug the USB?

    Note: ***The PLYR2 is mono only via USB (USB input is meant for Chat channel only). The proper PC set-up is to use a 3.5mm cable (not supplied) and plug it from the headphone jack to the Audio port on the TX, and to use USB for the chat channel. The quick start guide should reflect this as well.
     
  6. CHEESEdot

    CHEESEdot Thread Starter

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    I uninstalled the drivers. When I re-installed them, I realized that the driver for a USB audio device was being installed. Shouldn't it also be installing a stereo driver? If so, can I force-install one?
     
  7. CHEESEdot

    CHEESEdot Thread Starter

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    If I unplug the USB, my PC won't recognize that the device is even there.
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    right click speaker icon in task bar, select playback devices
    you should see speakers & headphones and the plyr2 as separate options
    It is highly likely that the usb plyr2 is set as default and that will only give you mono
    select the normal speakers & headphones option and set that as default and you should get stereo
     
  9. CHEESEdot

    CHEESEdot Thread Starter

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    Originally I tried that and sound then only came out of the right speaker, so figured out that the 3.5 mm audio cable I was using must be faulty. I got a new one and it works perfectly. Thanks you guys!
     
  10. managed

    managed Trusted Advisor Spam Fighter

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    Nice one. (y)
     
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