Solved: STOP 0x00000024 on Dell Lattitude E5500

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pcproblem05

Thread Starter
Joined
Jan 10, 2013
Messages
26
Hello,

I forced a shut down on my Dell Laptop and when I attempted to turn it back on, a black screen with these options:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Configuration
Start Windows Normally

I choose Start Windows Normally then a blue screen pops up with the following:

A problem has been detected and windows has been shut down to prevent damage to your computer.

Technical information: *** STOP: 0X00000024

I've read a few things on this problem already, but not sure of the process completely. I would greatly appreciate your help!
 

pcproblem05

Thread Starter
Joined
Jan 10, 2013
Messages
26
Thanks for your reply!

I ran a Diagnostics test, which wasn't fully successful.

Next, I booted my computer back up using the Windows XP CD that came with my computer (which took about 2 hrs) and did the chkdsk /r process.

After I was able to get back into my computer, I removed the Windows XP CD and shut down. I then restarted the computer and noticed that everything seemed fine, but I don't see my "Start" button anymore ( which is preventing me from doing almost everything.

How do I fix this problem?


Thanks!
 

dai

Joined
Mar 6, 2003
Messages
11,198
I ran a Diagnostics test, which wasn't fully successful.?

why?
 

dai

Joined
Mar 6, 2003
Messages
11,198
why wasn't it successful

was it dell diagnostics that you ran
 

pcproblem05

Thread Starter
Joined
Jan 10, 2013
Messages
26
I ran the diagnostics in the boot options from f12. It said it wasn't fully successful due to "Hard Drive - DST Short Test" being a fail.
 
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