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Solved: STOP 0x00000024 on Dell Lattitude E5500

Discussion in 'Windows Vista' started by pcproblem05, Jan 10, 2013.

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  1. pcproblem05

    pcproblem05 Thread Starter

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    Hello,

    I forced a shut down on my Dell Laptop and when I attempted to turn it back on, a black screen with these options:

    Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt
    Last Known Configuration
    Start Windows Normally

    I choose Start Windows Normally then a blue screen pops up with the following:

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    Technical information: *** STOP: 0X00000024

    I've read a few things on this problem already, but not sure of the process completely. I would greatly appreciate your help!
     
  2. dai

    dai

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    for the STOP: 0X00000024 error run

    chkdsk /r
     
  3. pcproblem05

    pcproblem05 Thread Starter

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    Thanks for your reply!

    I ran a Diagnostics test, which wasn't fully successful.

    Next, I booted my computer back up using the Windows XP CD that came with my computer (which took about 2 hrs) and did the chkdsk /r process.

    After I was able to get back into my computer, I removed the Windows XP CD and shut down. I then restarted the computer and noticed that everything seemed fine, but I don't see my "Start" button anymore ( which is preventing me from doing almost everything.

    How do I fix this problem?


    Thanks!
     
  4. dai

    dai

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    I ran a Diagnostics test, which wasn't fully successful.?

    why?
     
  5. pcproblem05

    pcproblem05 Thread Starter

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    I read it on someone else's thread who had the same problem; it was recommended.
     
  6. dai

    dai

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    why wasn't it successful

    was it dell diagnostics that you ran
     
  7. pcproblem05

    pcproblem05 Thread Starter

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    I ran the diagnostics in the boot options from f12. It said it wasn't fully successful due to "Hard Drive - DST Short Test" being a fail.
     
  8. dai

    dai

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    it is telling you it is time to replace the drive
     
  9. pcproblem05

    pcproblem05 Thread Starter

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    Ok, thank you. When I get time, I will buy another one for back up.
     
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