Solved: Strange Printing results

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Sandycane

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Hi,
I wasn't sure whether to post this in the software section or in the printer section - I'll start here...

Started this morning - I printed my PayPal statement and three of the 6 pages had these weird characters.
Then, I just printed an IRS form, from their web site, and got similar results.

Do you think this is a printer problem, or a problem with Adobe?

Thanks!
Sandy
 

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Jan 12, 2013
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Did you try shutting down your printer completely and then restarting to see I you have the same problem ??
 

Rearden

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That looks like a blank tax form. You can print tax forms from the IRS website. You can also print forms from PayPal if you have a 1099 there.
 

Sandycane

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Wepynx,
Yes, I restarted the computer between documents. I haven't changed any of the settings.
Do you think it's the printer, or the program?
 

Sandycane

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That looks like a blank tax form. You can print tax forms from the IRS website. You can also print forms from PayPal if you have a 1099 there.
...um, yes, it is a blank IRS form, like I said in the OP, and was printed from the IRS website.
That doesn't solve my printing problem...
 
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I really don't think it is the printer. Go back and look up the site and see if you can get the IRS form in a pdf and download and save it, then try to print it from there.
If you have tried that, go into your setting and see if you can change the format, it seems as if your printer is not reading the way it is formatted.
 

Rearden

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Is your attachment here from Adobe Reader? Or is it a scan of what the printer prints? There should be no reason you can't print IRS forms. They're designed to be printed and mailed.
 

Sandycane

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Is your attachment here from Adobe Reader? Or is it a scan of what the printer prints? There should be no reason you can't print IRS forms. They're designed to be printed and mailed.
Yes, I know they are designed to be printed and mailed... what I posted is a scan of what was printed from the IRS website.

...and this is the web site page I printed:
http://www.irs.gov/pub/irs-pdf/f1040sc.pdf
 

Rearden

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Your original post says you were printing a statement from PayPal. The screen shot you attached is a blank form. Which are you trying to print? Does the file show correctly on the screen? What program are you opening it with (Adobe Reader, Foxit, etc)?
 

Sandycane

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428
Your original post says you were printing a statement from PayPal. The screen shot you attached is a blank form. Which are you trying to print? Does the file show correctly on the screen? What program are you opening it with (Adobe Reader, Foxit, etc)?
No... this is what I said in my OP:

"Started this morning - I printed my PayPal statement and three of the 6 pages had these weird characters.
Then, I just printed an IRS form, from their web site, and got similar results.

Do you think this is a printer problem, or a problem with Adobe"

Do you think I was going to post a scan of my PayPal statement? :confused:
Both documents are in Adobe format.
Both documents appear normal before printing.
 
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Talked to a friend who deals with printers, he said disconnect it from the computer , turn the power off then reconnect and power on. If that doesn't work, he would delete it"uninstall" it from the computer and reinstall it, the printer is not reading the documents correctly. Hope this helps.
 

Sandycane

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Yippie!
The disconnect/power off/reconnect/power on seemed to work - no more gibberish when printing the IRS form!

Thank You, and Thank your friend for me!
:D
 
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