Solved: Strange problem with the wireless router

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engdlyzp

Thread Starter
Joined
Jan 15, 2011
Messages
5
Hello, new to this site hope to have a great stay!
But now to the problem..
I have a netgear wireless router and it was working perfectly on my laptop, my desktop and 2 ipods. Now this is the way i have it connected. The modem feeds the wireless router, and the wireless router feeds the desktop through the ethernet cable (since the desktop does not have a wireless card) well just two days ago whenever I try and use the desktop the pages do not load unless I plug the modem directly to the computer, but if I use the ipod with the wireless router everything is fine, although if i use my laptop with the wireless router the same problem from the desktop comes up. Im not sure what might be causing this? Ive tried restoring the factory settings on the router but no luck.

Also in case this problem might be confusing(the way i explained it) i can upload a video on youtube so the problem can actually be seen.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
sounds like a router issue as its happening on two machines regardless of cable or wireless

whats the exact model of the netgear router

Make and models of pc and laptop
lets also see a wireless xirrus screen shot

lets see the following when its working and then when you have the problem


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------

------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,955
although if i use my laptop with the wireless router the same problem from the desktop comes up.
Please clarify--using the laptop with ethernet, or with wireless, or both ways gets the problem?
 

engdlyzp

Thread Starter
Joined
Jan 15, 2011
Messages
5
Ok im back.
The netgear router is rangemax WPN824 v3
Also just in case this might help while I am using the Ipod touch with the wireless connection things are ok but then after a few minutes the ipod stops receiving data and then after a few more minutes it starts receiving data again, it just goes on and off.
If i try and use my laptop with the same wireless internet the laptop does not receive anything but it does find the status of the wifi.

And im thinking it might be the router the one that might be busted.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
for the laptop: this was all done while it was connected with the wireless router

HP laptop dv5-1002nr



Windows IP Configuration

Host Name . . . . . . . . . . . . : SauloPonce-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-C4-77-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-4E-9F-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6805:fdd1:a45b:f8de%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 15, 2011 12:36:05 PM
Lease Expires . . . . . . . . . . : Sunday, January 16, 2011 12:36:05 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184558185
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C4-11-81-00-1E-68-C4-77-A4

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9D617C02-8159-4F1A-A603-8C60DF476B01}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{39C749AD-486C-4304-8A62-FB2744762666}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:100c:2167:367d:2c62(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::100c:2167:367d:2c62%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Saulo Ponce>



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

C:\Users\Saulo Ponce>


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping google.com

Pinging google.com [66.102.7.104] with 32 bytes of data:
Reply from 66.102.7.104: bytes=32 time=71ms TTL=51
Reply from 66.102.7.104: bytes=32 time=86ms TTL=51
Reply from 66.102.7.104: bytes=32 time=64ms TTL=51
Reply from 66.102.7.104: bytes=32 time=68ms TTL=51

Ping statistics for 66.102.7.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 64ms, Maximum = 86ms, Average = 72ms

C:\Users\Saulo Ponce>


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=133ms TTL=44
Reply from 209.183.226.152: bytes=32 time=122ms TTL=44
Reply from 209.183.226.152: bytes=32 time=131ms TTL=44
Reply from 209.183.226.152: bytes=32 time=147ms TTL=44

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 147ms, Average = 133ms

C:\Users\Saulo Ponce>

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SAME LAPTOP WHILE IT IS CONNECTED TO THE ETHERNET

Windows IP Configuration

Host Name . . . . . . . . . . . . : SauloPonce-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cybercable.net.mx

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : cybercable.net.mx
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-C4-77-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5bd:a3ff:87f5:1193%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.50.112.25(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.192.0
Lease Obtained. . . . . . . . . . : Saturday, January 15, 2011 1:48:06 PM
Lease Expires . . . . . . . . . . : Saturday, January 22, 2011 1:48:06 PM
Default Gateway . . . . . . . . . : 10.50.64.1
DHCP Server . . . . . . . . . . . : 10.10.6.10
DHCPv6 IAID . . . . . . . . . . . : 285220456
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C4-11-81-00-1E-68-C4-77-A4

DNS Servers . . . . . . . . . . . : 200.53.250.1
207.248.224.71
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-4E-9F-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9D617C02-8159-4F1A-A603-8C60DF476B01}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.cybercable.net.mx:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : cybercable.net.mx
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:380f:69f:f5cd:8fe6(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::380f:69f:f5cd:8fe6%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Saulo Ponce>





Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 10.50.64.1

Pinging 10.50.64.1 with 32 bytes of data:
Reply from 10.50.64.1: bytes=32 time=36ms TTL=255
Reply from 10.50.64.1: bytes=32 time=20ms TTL=255
Reply from 10.50.64.1: bytes=32 time=10ms TTL=255
Reply from 10.50.64.1: bytes=32 time=9ms TTL=255

Ping statistics for 10.50.64.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 36ms, Average = 18ms

C:\Users\Saulo Ponce>







Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping google.com

Pinging google.com [66.102.7.99] with 32 bytes of data:
Reply from 66.102.7.99: bytes=32 time=61ms TTL=52
Reply from 66.102.7.99: bytes=32 time=61ms TTL=52
Reply from 66.102.7.99: bytes=32 time=65ms TTL=52
Reply from 66.102.7.99: bytes=32 time=63ms TTL=52

Ping statistics for 66.102.7.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 61ms, Maximum = 65ms, Average = 62ms

C:\Users\Saulo Ponce>





Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=153ms TTL=45
Reply from 209.183.226.152: bytes=32 time=121ms TTL=45
Reply from 209.183.226.152: bytes=32 time=129ms TTL=45
Reply from 209.183.226.152: bytes=32 time=144ms TTL=45

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 153ms, Average = 136ms

C:\Users\Saulo Ponce>

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

emachine T3626 (this is the Desktop) this was done while the wireless router was feeding the PC through the Ethernet cable

Configuración IP de Windows

Nombre de host. . . . . . . . . : home-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : híbrido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no

Adaptador de Ethernet Conexión de área local:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : NIC de Fast Ethernet de la famili
a Realtek RTL8139/810x
Dirección física. . . . . . . . . . . . . : 00-1B-B9-A4-99-0B
DHCP habilitado . . . . . . . . . . . . . : sí
Configuración automática habilitada . . . : sí
Vínculo: dirección IPv6 local. . . : fe80::48d0:8d87:256e:90db%11(Preferido)

Dirección IPv4. . . . . . . . . . . . . . : 192.168.1.12(Preferido)
Máscara de subred . . . . . . . . . . . . : 255.255.255.0
Concesión obtenida. . . . . . . . . . . . : Saturday, January 15, 2011 1:08:3
7 PM
La concesión expira . . . . . . . . . . . : Sunday, January 16, 2011 1:08:37
PM
Puerta de enlace predeterminada . . . . . : 192.168.1.1
Servidor DHCP . . . . . . . . . . . . . . : 192.168.1.1
IAID DHCPv6 . . . . . . . . . . . . . . . : 234888121
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-13-B1-DC-FC-00-1B-B9-
A4-99-0B
Servidores DNS. . . . . . . . . . . . . . : 192.168.1.1
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de túnel Teredo Tunneling Pseudo-Interface:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí
Dirección IPv6 . . . . . . . . . . : 2001:0:4137:9e76:20c4:1a10:3f57:fef3(Pre
ferido)
Vínculo: dirección IPv6 local. . . : fe80::20c4:1a10:3f57:fef3%13(Preferido)

Puerta de enlace predeterminada . . . . . : ::
NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado

Adaptador de túnel isatap.{63C46DC7-D37D-4639-938F-8EE901C4CA88}:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft #2
Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí

C:\Users\home>





Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 192.168.1.1

Haciendo ping a 192.168.1.1 con 32 bytes de datos:
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64

Estadísticas de ping para 192.168.1.1:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 1ms, Máximo = 1ms, Media = 1ms

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping google.com

Haciendo ping a google.com [66.102.7.104] con 32 bytes de datos:
Respuesta desde 66.102.7.104: bytes=32 tiempo=62ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=63ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=64ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=77ms TTL=51

Estadísticas de ping para 66.102.7.104:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 62ms, Máximo = 77ms, Media = 66ms

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 209.183.226.152

Haciendo ping a 209.183.226.152 con 32 bytes de datos:
Respuesta desde 209.183.226.152: bytes=32 tiempo=118ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=118ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=117ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=116ms TTL=44

Estadísticas de ping para 209.183.226.152:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 116ms, Máximo = 118ms, Media = 117ms

C:\Users\home>






------------------------------------------------------------------------------------------------------------------------------------------------------------------------
this was done while the modem was directly feeding the PC



Configuración IP de Windows

Nombre de host. . . . . . . . . : home-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : híbrido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no
Lista de búsqueda de sufijos DNS: cybercable.net.mx

Adaptador de Ethernet Conexión de área local:

Sufijo DNS específico para la conexión. . : cybercable.net.mx
Descripción . . . . . . . . . . . . . . . : NIC de Fast Ethernet de la famili
a Realtek RTL8139/810x
Dirección física. . . . . . . . . . . . . : 00-1B-B9-A4-99-0B
DHCP habilitado . . . . . . . . . . . . . : sí
Configuración automática habilitada . . . : sí
Vínculo: dirección IPv6 local. . . : fe80::48d0:8d87:256e:90db%11(Preferido)

Dirección IPv4. . . . . . . . . . . . . . : 10.50.70.198(Preferido)
Máscara de subred . . . . . . . . . . . . : 255.255.192.0
Concesión obtenida. . . . . . . . . . . . : Saturday, January 15, 2011 1:12:3
7 PM
La concesión expira . . . . . . . . . . . : Saturday, January 22, 2011 1:12:3
7 PM
Puerta de enlace predeterminada . . . . . : 10.50.64.1
Servidor DHCP . . . . . . . . . . . . . . : 10.10.6.10
IAID DHCPv6 . . . . . . . . . . . . . . . : 234888121
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-13-B1-DC-FC-00-1B-B9-
A4-99-0B
Servidores DNS. . . . . . . . . . . . . . : 200.53.250.1
207.248.224.71
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de túnel Teredo Tunneling Pseudo-Interface:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí
Dirección IPv6 . . . . . . . . . . : 2001:0:4137:9e76:3468:2772:37c7:25be(Pre
ferido)
Vínculo: dirección IPv6 local. . . : fe80::3468:2772:37c7:25be%13(Preferido)

Puerta de enlace predeterminada . . . . . : ::
NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado

Adaptador de túnel isatap.cybercable.net.mx:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS específico para la conexión. . : cybercable.net.mx
Descripción . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft #2
Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 10.50.64.1

Haciendo ping a 10.50.64.1 con 32 bytes de datos:
Respuesta desde 10.50.64.1: bytes=32 tiempo=22ms TTL=255
Respuesta desde 10.50.64.1: bytes=32 tiempo=17ms TTL=255
Respuesta desde 10.50.64.1: bytes=32 tiempo=9ms TTL=255
Respuesta desde 10.50.64.1: bytes=32 tiempo=33ms TTL=255

Estadísticas de ping para 10.50.64.1:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 9ms, Máximo = 33ms, Media = 20ms

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping google.com

Haciendo ping a google.com [66.102.7.99] con 32 bytes de datos:
Respuesta desde 66.102.7.99: bytes=32 tiempo=72ms TTL=52
Respuesta desde 66.102.7.99: bytes=32 tiempo=65ms TTL=52
Respuesta desde 66.102.7.99: bytes=32 tiempo=61ms TTL=52
Respuesta desde 66.102.7.99: bytes=32 tiempo=73ms TTL=52

Estadísticas de ping para 66.102.7.99:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 61ms, Máximo = 73ms, Media = 67ms

C:\Users\home>




Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 209.183.226.152

Haciendo ping a 209.183.226.152 con 32 bytes de datos:
Respuesta desde 209.183.226.152: bytes=32 tiempo=124ms TTL=45
Respuesta desde 209.183.226.152: bytes=32 tiempo=125ms TTL=45
Respuesta desde 209.183.226.152: bytes=32 tiempo=122ms TTL=45
Respuesta desde 209.183.226.152: bytes=32 tiempo=124ms TTL=45

Estadísticas de ping para 209.183.226.152:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 122ms, Máximo = 125ms, Media = 123ms

C:\Users\home>

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 

Attachments

engdlyzp

Thread Starter
Joined
Jan 15, 2011
Messages
5
on the attachment the name of my wireless adapter is elgoogl. And also the PC is in Spanish so in case you might need a quick translation on any of the ping test i sent just lt me know, thanks!
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,955
My Español isn't very good, but all that output looks perfect to me. Which of those outputs corresponds to "the pages do not load"?
 

engdlyzp

Thread Starter
Joined
Jan 15, 2011
Messages
5
The following are when the pages do not load come up.
Since things are pointing out to be a bad router, today I will be changing the channels to check if there might be interference? but if that still does not work I will be buying a new wireless router tomorrow, ill post back here either way
---------------------------------------------------------------------------------

Desktop

Configuración IP de Windows

Nombre de host. . . . . . . . . : home-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : híbrido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no

Adaptador de Ethernet Conexión de área local:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : NIC de Fast Ethernet de la famili
a Realtek RTL8139/810x
Dirección física. . . . . . . . . . . . . : 00-1B-B9-A4-99-0B
DHCP habilitado . . . . . . . . . . . . . : sí
Configuración automática habilitada . . . : sí
Vínculo: dirección IPv6 local. . . : fe80::48d0:8d87:256e:90db%11(Preferido)

Dirección IPv4. . . . . . . . . . . . . . : 192.168.1.12(Preferido)
Máscara de subred . . . . . . . . . . . . : 255.255.255.0
Concesión obtenida. . . . . . . . . . . . : Saturday, January 15, 2011 1:08:3
7 PM
La concesión expira . . . . . . . . . . . : Sunday, January 16, 2011 1:08:37
PM
Puerta de enlace predeterminada . . . . . : 192.168.1.1
Servidor DHCP . . . . . . . . . . . . . . : 192.168.1.1
IAID DHCPv6 . . . . . . . . . . . . . . . : 234888121
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-13-B1-DC-FC-00-1B-B9-
A4-99-0B
Servidores DNS. . . . . . . . . . . . . . : 192.168.1.1
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de túnel Teredo Tunneling Pseudo-Interface:

Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí
Dirección IPv6 . . . . . . . . . . : 2001:0:4137:9e76:20c4:1a10:3f57:fef3(Pre
ferido)
Vínculo: dirección IPv6 local. . . : fe80::20c4:1a10:3f57:fef3%13(Preferido)

Puerta de enlace predeterminada . . . . . : ::
NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado

Adaptador de túnel isatap.{63C46DC7-D37D-4639-938F-8EE901C4CA88}:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS específico para la conexión. . :
Descripción . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft #2
Dirección física. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuración automática habilitada . . . : sí

C:\Users\home>





Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 192.168.1.1

Haciendo ping a 192.168.1.1 con 32 bytes de datos:
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64
Respuesta desde 192.168.1.1: bytes=32 tiempo=1ms TTL=64

Estadísticas de ping para 192.168.1.1:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 1ms, Máximo = 1ms, Media = 1ms

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping google.com

Haciendo ping a google.com [66.102.7.104] con 32 bytes de datos:
Respuesta desde 66.102.7.104: bytes=32 tiempo=62ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=63ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=64ms TTL=51
Respuesta desde 66.102.7.104: bytes=32 tiempo=77ms TTL=51

Estadísticas de ping para 66.102.7.104:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 62ms, Máximo = 77ms, Media = 66ms

C:\Users\home>



Microsoft Windows [Versión 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\Users\home>ping 209.183.226.152

Haciendo ping a 209.183.226.152 con 32 bytes de datos:
Respuesta desde 209.183.226.152: bytes=32 tiempo=118ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=118ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=117ms TTL=44
Respuesta desde 209.183.226.152: bytes=32 tiempo=116ms TTL=44

Estadísticas de ping para 209.183.226.152:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 116ms, Máximo = 118ms, Media = 117ms

C:\Users\home>

-----------------------------------------------------------------------------------------------
Laptop

Windows IP Configuration

Host Name . . . . . . . . . . . . : SauloPonce-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-C4-77-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-4E-9F-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6805:fdd1:a45b:f8de%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 15, 2011 12:36:05 PM
Lease Expires . . . . . . . . . . : Sunday, January 16, 2011 12:36:05 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184558185
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C4-11-81-00-1E-68-C4-77-A4

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9D617C02-8159-4F1A-A603-8C60DF476B01}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{39C749AD-486C-4304-8A62-FB2744762666}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:100c:2167:367d:2c62(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::100c:2167:367d:2c62%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Saulo Ponce>



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

C:\Users\Saulo Ponce>


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping google.com

Pinging google.com [66.102.7.104] with 32 bytes of data:
Reply from 66.102.7.104: bytes=32 time=71ms TTL=51
Reply from 66.102.7.104: bytes=32 time=86ms TTL=51
Reply from 66.102.7.104: bytes=32 time=64ms TTL=51
Reply from 66.102.7.104: bytes=32 time=68ms TTL=51

Ping statistics for 66.102.7.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 64ms, Maximum = 86ms, Average = 72ms

C:\Users\Saulo Ponce>


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saulo Ponce>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=133ms TTL=44
Reply from 209.183.226.152: bytes=32 time=122ms TTL=44
Reply from 209.183.226.152: bytes=32 time=131ms TTL=44
Reply from 209.183.226.152: bytes=32 time=147ms TTL=44

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 147ms, Average = 133ms

C:\Users\Saulo Ponce>
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
those ipconfig and pings all look good - except this one

SAME LAPTOP WHILE IT IS CONNECTED TO THE ETHERNET

Windows IP Configuration

Host Name . . . . . . . . . . . . : SauloPonce-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cybercable.net.mx

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : cybercable.net.mx
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-C4-77-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5bd:a3ff:87f5:1193%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.50.112.25(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.192.0
Lease Obtained. . . . . . . . . . : Saturday, January 15, 2011 1:48:06 PM
Lease Expires . . . . . . . . . . : Saturday, January 22, 2011 1:48:06 PM
Default Gateway . . . . . . . . . : 10.50.64.1
DHCP Server . . . . . . . . . . . : 10.10.6.10
DHCPv6 IAID . . . . . . . . . . . : 285220456
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C4-11-81-00-1E-68-C4-77-A4

DNS Servers . . . . . . . . . . . : 200.53.250.1
207.248.224.71
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-4E-9F-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9D617C02-8159-4F1A-A603-8C60DF476B01}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.cybercable.net.mx:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : cybercable.net.mx
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:380f:69f:f5cd:8fe6(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::380f:69f:f5cd:8fe6%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Saulo Ponce>
I'm assuming this was connected directly to the modem and not the router

the last post when pages do not load - you do have a connection to the internet

Make a note of any settings and then you could try resetting the router back to factory condition and then make sure the settings are back OK

The desktop connected by cable to router - has "page does not load" occur
The laptop connected by cable to router - has "page does not load" occur
The laptop connected by wireless to router - has "page does not load" occur
BUT the PING tests all show a connection to the internet

When the desktop or the laptop are connected directly to the modem they work fine
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,955
Just agreeing with etaf here, including the suggestion to reset to factory defaults and reconfigure.

I have the same issue with my current router--internet access but pages will not load. Sometimes it will happen 2 or 3 times the same day, and then it may not occur for weeks. A reset or power cycle of the router almost always recovers full access. It just hasn't bothered me enough yet to replace the router.
 

engdlyzp

Thread Starter
Joined
Jan 15, 2011
Messages
5
hey well now the router is working again! thanks for everything!
Well this is what I did in case anyone else experiences this problem...
I tried reseting the router with the little reset button on the wireless devices, and that didn't really work, but I went to routerlogin.net (im not sure if its only for the netgear routers..) and from there went under backup and reset and it took a few seconds to reset and everything was normal again! but well thank you all for helping me today
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
thanks for letting us know (y) - it will help others searching here
 
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