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Solved: Strongvalt Online Backup popup message

Discussion in 'Business Applications' started by thomask476, Nov 15, 2012.

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  1. thomask476

    thomask476 Thread Starter

    Joined:
    Nov 15, 2012
    Messages:
    2
    Microsoft Windows Vista Home Premium
    6.0.6002 Service Pack 2 Build 6002
    Microsoft Corporation
    System Manufacturer TOSHIBA
    System Model Satellite M505
    System Type x64-based PC
    Processor Pentium(R) Dual-Core CPU T4200

    After downloading OpenOffice.org I noticed that a software that came with the download, Strongvalt Online Backup was not behaving the way I would like. After booting my system several times and not being online I decided to uninstall Strongvalt Online Backup. Now whenever I right click on any type of Microsoft Word or OpenOffice.org document I receive the following popup message.

    Strongvalt Online Backup

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again or enter an alternative path to the folder containing the installation package setup_ strongvalt.msi in the box below.

    Use Source
    C:\Program Files (x86)\Strongvault Online Backup\

    How do I remedy this problem?
    Thank You!
     
  2. 20_2_Many

    20_2_Many

    Joined:
    Jun 29, 2012
    Messages:
    518
    Strongvault looks like it may be one of those things that download sites add to the unsuspecting when they download what they are originally after. At any rate, it is not part of Open Office. Not sure what method you used to uninstall it, but here is a shot. It has the normal removal procedure and a link for what to do if this procedure does not remove it.
    http://strongvaultfree.com/pages/uninstall
    Good Luck
     
  3. thomask476

    thomask476 Thread Starter

    Joined:
    Nov 15, 2012
    Messages:
    2
    Thank you very much. I have followed your instructions and link. I have submitted the following revised message.

    Microsoft® Windows Vista™ Home Premium
    6.0.6002 Service Pack 2 Build 6002
    Microsoft Corporation
    System Manufacturer TOSHIBA
    System Model Satellite M505
    System Type x64-based PC
    Processor Pentium(R)Dual-Core CPU T4200

    After downloading OpenOffice.org I noticed that a software that came with the download, Strongvalt Online Backup was not behaving the way I would like. After booting my system several times I decided to uninstall Strongvalt Online Backup. When I did the uninstall I was not online and followed the following procedure. Start>Control Panel>Add Remove Programs, click on Strongvalt Online Backup, click uninstall. Now whenever I right click on any type of Microsoft Word or OpenOffice.org file/document I receive the following popup message.

    Strongvalt Online Backup

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again or enter an alternative path to the folder containing the installation package setup_ strongvalt.msi in the box below.

    Use Source
    C:\Program Files (x86)\Strongvault Online Backup\

    How do I remedy this problem?

    Thanks again for your help!!
     
  4. Geefle

    Geefle

    Joined:
    Nov 26, 2012
    Messages:
    1
    Stronghold.com replied with this suggestion, which cleared up the uninstall on my Win 7 PC:
    - Open up Internet Explorer Browser
    - Go here: http://support.microsoft.com/fixit/
    - In the Filter Solutions SEARCH box: TYPE in "Uninstall"
    - You should see an option called: "Fix problems with programs that can't be installed or uninstalled"
    - Click RUN NOW
    - Go through the steps and select (manually choose the software that you are having issues uninstalling)
    - Find Strongvault and complete the remaining steps
     
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