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Solved: Struggling with WIN8 setup on used Notebook

Discussion in 'Windows 8' started by 00J1817900, May 5, 2015.

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  1. 00J1817900

    00J1817900 Thread Starter

    Joined:
    Oct 27, 2013
    Messages:
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    Greetings to all at TSG ! The help that I've previously received on this site has earned nothing less than my total gratitude and appreciation. Thanks for all that you do (and put up with on a daily basis).

    I am so behind on the latest and greatest that it has become embarrassing in some sense. I. simply, can't afford the time nor money to keep up with today's technologies. I am struggling right now as I'm trying to learn the new IOS and a brand new iPhone6. That's been hell so far LOL. Another issue is what this inquiry is focused on... Windows 8 !!!

    I am just getting comfortable with WIN7 on my pc, so I decided to test the waters of WIN8 by acquiring a used Samsung notebook with 8 already installed and setup. So far, the biggest issue I'm having is getting rid of the setup and files/info from the previous owner. The frustration comes in not having any sense of control. The previous owner seems to have either been off his rocker somewhat or a total genius. I need some help in understanding what I can do with this notebook. As of right now, I can't do much at all with it.

    Basic SysInfo for said notebook:

    Samsung model# NP550P5CL
    OS- WINDOWS8 (64-BIT) (x64- based processor)


    I suppose the first step is getting this thing connected to the internet somehow, or no ? It is currently running in safe mode and I can't get out of it.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    How to Factory Reset a Samsung Laptop

    If you can do that, then get Windows update until you can install the 8.1 upgrade (from the Store). See the tutorial sticky thread at the top of this forum.
     
  3. avmthree

    avmthree

    Joined:
    Sep 29, 2014
    Messages:
    20
    Once you've updated to windows 8.1 by installing 8 updates then using the windows store to install 8.1 there will be an option available under pc settings/recovery I think, which you access by sliding your mouse into the lower right corner of the screen. from there, you can restart into recovery/repair options and have an option to refresh your pc, it may even be available without a restart. doing so gives you the choice to keep or remove existing files. so that is the best you can do without having your operating system disc.
     
  4. 00J1817900

    00J1817900 Thread Starter

    Joined:
    Oct 27, 2013
    Messages:
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    That did it for me...
    the factory reset is what I had trouble with and I just couldn't find the solution on my own.

    Thanks again !

    You folks rock
     
  5. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    You're welcome. :)
     
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