Solved: svchost error!!! PLZ HELP!

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Hambuga

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Apr 4, 2007
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hi.. i get this annoying error afteer sometime of pc usage it says

The exception unknown software exception (0xc000049) occured in the application at location 0x5b86a3c0 .

please help.. it creates a few problems.

my windows is xp and am using kaspersky anti virus. any more info needed ?
 
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Jul 28, 2008
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Hambuga, welcome to TSG
Some more info would be grreat what does event viewer say?
Event Viewer Tutorial

Please go to Start - Run - type in eventvwr.msc to open the event viewer
Or;
Right click on my computer and choose Manage.
Computer Management window should open. “Maximize it”
Left side click on the plus sign next to Event Viewer and it should expand.
Click on Application first.
Click on System second.
and in the right side it may have;
(yellow) = warnings
(red) = errors
Types of events.
Double click on any one of them and a smaller window will open called Event Properties.
Click on the right hand side 3rd button down that looks like to tiny pieces of paper with the corners folded over and that will copy the information to the clipboard;
Then open NOTEPAD and hit Ctrl V (paste) and there is the information about the error!
***Save the file and post on the forum.
--------------------------------------------------------------------
Are there any minidump logs?
How to post a minidump log

I barrowed this great tutorial from;
Rollin' Rog
Moderator with 42,872 posts
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like.
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, substitute accordingly.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic



If there are none, how to; Turn On Minidumps

If you haven’t already turned on minidumps, go to the Control Panel and follow these steps:

  1. Go to Control Panel-> Click on System Icon
  2. Advanced Tab
  3. Startup and Recovery -> Settings
  4. Enable Write an Event to the system log
  5. Disable Automatically Restart
  6. Select the following debugging information:
    • Small memory dump (64 Kb)
    • Small Dump Directory : %SystemRoot%\Minidump
Confirm all and restart the computer.
 

Hambuga

Thread Starter
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Apr 4, 2007
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122
holy mom.. i guess cleaning the registry would fix it eh ? i read it in a forum.

am so lazy to follow these procedures now lol.do u think cleaning the registry is fine ?
 
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Rich-M


Distinguished Member with 16,628 posts.
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced


27-Sep-2008, 09:56 PM #5
My favorite registry cleaner is a sledge hammer and you will enjoy the feeling so much more when applied carefully to the center of the case!
That is what you are suggesting doing to your pc. There is nothing to clean in a registry, nothing to gain from cleaning it and most techs will tell you you can't improve performance but you positively can degrade it.
 

Hambuga

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Apr 4, 2007
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122
anyways speed hog my idea of registry cleaning didnt work.. the error shows up.. i will follow the proceducres u told about and tell u later.
 

Hambuga

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Joined
Apr 4, 2007
Messages
122
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/28/2008
Time: 7:50:24 PM
User: N/A
Computer: DC-6BCA0FC28858
Description:
The General Purpose USB Driver (adildr.sys) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 

Hambuga

Thread Starter
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Apr 4, 2007
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122
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 9/28/2008
Time: 12:39:10 PM
User: N/A
Computer: DC-6BCA0FC28858
Description:
The IP address lease 10.9.160.3 for the Network Card with network address 00FF49A16C53 has been denied by the DHCP server 10.8.159.254 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 

Hambuga

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Apr 4, 2007
Messages
122
the first error which i sent.. had alot smiliar to these so am sending the different ones
 

Hambuga

Thread Starter
Joined
Apr 4, 2007
Messages
122
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 9/27/2008
Time: 9:37:25 PM
User: DC-6BCA0FC28858\User
Computer: DC-6BCA0FC28858
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 

Hambuga

Thread Starter
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Apr 4, 2007
Messages
122
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 9/27/2008
Time: 4:11:10 PM
User: NT AUTHORITY\SYSTEM
Computer: DC-6BCA0FC28858
Description:
Windows saved user DC-6BCA0FC28858\User registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
Joined
Jul 28, 2008
Messages
1,092
Ok this one:
The General Purpose USB Driver (adildr.sys) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

*is probably from it not be enabled in the BIOS or device manger has a problem with it... check both and let us know if that doesn't help or with questions.
---------------------------------------------------------------------
The IP address lease 10.9.160.3 for the Network Card with network address 00FF49A16C53 has been denied by the DHCP server 10.8.159.254 (The DHCP Server sent a DHCPNACK message).

* lets wait for a network Expert to answer this one...
-----------------------------------------------------------------------
the last 2 about the Registry issues happen on all of my PC's and I have not had it actually cause me any problems so lets wait for anyone else to comment on those as well.
-------------------------------------------------------------------------

-> -> now what about minidump logs???
 

Hambuga

Thread Starter
Joined
Apr 4, 2007
Messages
122
i went to device manager.. now wat is it that i must now which is enabled or not ?

plus am a newbie, who to go to the bios and check like u said ?
 
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