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Solved: Symantec Antivirus w/Gaming Issue

Discussion in 'Virus & Other Malware Removal' started by Drama, Jul 9, 2007.

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  1. Drama

    Drama Thread Starter

    Joined:
    Dec 21, 2006
    Messages:
    37
    Hey Everyone,

    Thank you in advance for any suggestions for my problem. I am kinda a rookie when it comes to tweaking antivirus and ad-ware software. I'm using Symantec Antivirus on my computer (XP Pro w/SP2) and it has actually be working very well. I always update the definition file when a new one is present and run daily quick scans and weekly full scans.

    Last night out of the blue, the Auto-Protect flagged my gaming site as a Trojan. I have been using this game site, via Steam, for about a year without any problems. I know I don't have any viruses on my machine and I have not changed anything recently. When I launch the Steam service, the Symantec Auto-Protect screen appears and labels the Steam ~.tmp files as Trojans. It then, of course, prompts me to take action against these files. I have tried permanently deleting and or ignoring these files and retrying the Steam engine, but Symantec just finds the new ~.tmp files in C:\documents and settings\user\local settings\temp folder. I have uninstalled/reinstalled and updated the definition file Symantec and it did not help. I have an option to exclude the temp folder, but I thought that would be unwise given all the junk that is out there.

    Does anyone have any suggestions as to why this is happening and how I can get this resolved?

    Thank you again,
     
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