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Solved: Symantec is making my life miserable!

Discussion in 'Earlier Versions of Windows' started by Ladyhyjinx, Feb 12, 2005.

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  1. Ladyhyjinx

    Ladyhyjinx Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    I posted earlier about my problems with errors after installing NAV2005. My problems continue and I am still hoping for some relief.....lol.

    To summarize: Win 98 NAV2000 manually installed and NAV 2005 installed and reinstalled. The error messages come at login.

    One: iphlpapi.dll file is linked to missing export ntdll.dll: rtllnit unicoe string

    Two: c:\Prog~1|commo~1\Symante~1\sndsrvc.exe
    A device attached is not functioning.

    These come up twice.....have to OK out each time.

    Then when going into IE: Illegal Operation Explorer caused an exception c06d007eh in module sens.dll at 017f:6010857f

    The Symantec tech has worked with me for over a week doing various things. What I have learned: Reinstalled didn't work. by going into msconfig...by process of elmination, ccAPP file is the culprit. If that file doesn't run, the errors do not occur. If Symantec is uninstalled no errors. I have put ccApp in different startup position...still errors.

    Finally, just disabled Symantec in startup. Can't stand it any more.

    Now, getting another error on startup:
    Looking for DSLAccsetup.exe......I can cancel out of this, but don't know why it is appearing now. I have BrowseBlast, but removed it in Add/Remove programs.

    What things could be removed from startup? I would love to clean up this mess. It is only getting worse. Very soon, I will have to call Symantec and ask for a refund and then seek out MacAfee. I guess that could result in errors as well.

    Any suggestions?

    Here is my report:

    Logfile of HijackThis v1.99.0
    Scan saved at 10:24:56 PM, on 2/12/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\ATI2PLXX.EXE
    C:\PROGRAM FILES\CISCO SYSTEMS\VPN CLIENT\CVPND.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\WILDTANGENT\APPS\GAMECHANNEL.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\HPHMON03.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
    C:\WINDOWS\SYSTEM\PRPCUI.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\HPZTSB04.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\VERIZONVOYAGER\WINPOET\WINPPPOVERETHERNET.EXE
    C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE
    C:\PROGRAM FILES\LINKSYS\WIRELESS-G NOTEBOOK ADAPTER\WPC54CFG.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\COREL\WORDPERFECT OFFICE 2000\PROGRAMS\DAD9.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\AUPDATE.EXE
    C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUCOMSERVER_2_6.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sisna.com/
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www/"); (C:\Program Files\Netscape\Users\leliaannk\prefs.js)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
    O4 - HKLM\..\Run: [Gator] "C:\Program Files\Gator.com\Gator\Gator.exe"
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\EXCITE\PLATFORM\ExLaunch.exe
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe C:\PROGRA~1\WILDTA~1\APPS\CDA\CDAENG~1.DLL,cdaEngineMain
    O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\SYSTEM\HPHMON03.EXE
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPOLAB] ati2plxx.exe
    O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
    O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
    O4 - HKLM\..\Run: [ICSDCLT] c:\windows\rundll32.exe c:\windows\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [WinPoET] C:\Program Files\VerizonVoyager\WinPoET\WinPPPoverEthernet.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ATIPOLAB] ati2plxx.exe
    O4 - HKLM\..\RunServices: [CVPND] "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe" start
    O4 - HKLM\..\RunServices: [SSDPSRV] c:\windows\SYSTEM\ssdpsrv.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
    O4 - Global Startup: Verizon Voyager Account Setup.lnk = C:\Program Files\VerizonVoyager\AccountSetup\DSLAccSetup.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: Dell Home - {874D18C0-46C7-11D4-94EB-80F550C10000} - http://www.dellnet.com (file missing) (HKCU)
    O15 - Trusted Zone: http://Download.windowsupdate.com
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw14fd.law14.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/wdriver/arcadegames/fallingstars/wtinst.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://www.photoparade.com/autoinstall/phpsetup.cab
    O16 - DPF: {47F591A2-8783-11D2-8343-00A0C945A819} (RFXPlayer Class) - http://download.richfx.com/player/mediaversion/005/latest/twophase.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/controls/sdkupdate/sdkinst.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
     
  2. elaich

    elaich

    Joined:
    Jan 22, 2005
    Messages:
    40
    My advice is to get rid of Symantec on your computer completely. Another instance of a good company that was bought out and the buyer now uses the respected name to trick trusting people into buying garbage software.

    There are free programs to do everything that Symantec does that will not screw up ypur computer.
     
  3. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,896
  4. Ladyhyjinx

    Ladyhyjinx Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    :confused:

    Thanks everyone for the suggestions. I have uninstalled NAV/Symantec everywhere I can see it, including the registry msconfig and regedit.

    1. I tried to download AVG, but in the middle of the download I get a General Protection Fault error and it closes....or it just says CLOSE. It is very frustrating at this point. My laptop, which I never had a bit of trouble with for 5 years is messed up.

    2. When I log in, the process stops saying it is missing a c:\prog~1\symantec\symevnt.386 file. I press any key and go on. Don't know where any other Symantec file is located. There are symformat files in registry....could that be symantec?

    3. Next, I get the error that it is searching for a missing dslaccsetup.exe file....I ok and move on. I think that is related somehow to Verizon Voyager.

    I still see in the msconfig file in the Startup area all the norton/symantec items. How can I remove them? I deselected them for startup. The Selective Startup is set and when I select Normal, it doesn't stick.

    I will continue to be able to download AVG. I did download Mighty Max and several problems were found...not repaired because I am not sure of them and didn't buy the software. As it was running, you could see all the symantec files going by....why would that be, if they are uninstalled? When you go into Explorer and search, they are not there.

    Craziness!!! LOL Sure miss my carefree logins!

    All of your help is appreciated. If I could really be free of Symantec and be able to logon without the errors and download AVG without general protection fault errors...life would be very good.

    oh yes,.......here is the updated log:

    Logfile of HijackThis v1.99.0
    Scan saved at 4:59:44 PM, on 2/13/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\CISCO SYSTEMS\VPN CLIENT\CVPND.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\WILDTANGENT\APPS\GAMECHANNEL.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\HPHMON03.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\WINDOWS\SYSTEM\PRPCUI.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\HPZTSB04.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\VERIZONVOYAGER\WINPOET\WINPPPOVERETHERNET.EXE
    C:\PROGRAM FILES\PC MIGHTYMAX\PCMM.EXE
    C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\LINKSYS\WIRELESS-G NOTEBOOK ADAPTER\WPC54CFG.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
    C:\PROGRAM FILES\COREL\WORDPERFECT OFFICE 2000\PROGRAMS\DAD9.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sisna.com/
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www/"); (C:\Program Files\Netscape\Users\leliaannk\prefs.js)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe C:\PROGRA~1\WILDTA~1\APPS\CDA\CDAENG~1.DLL,cdaEngineMain
    O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\SYSTEM\HPHMON03.EXE
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPOLAB] ati2plxx.exe
    O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
    O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
    O4 - HKLM\..\Run: [ICSDCLT] c:\windows\rundll32.exe c:\windows\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [WinPoET] C:\Program Files\VerizonVoyager\WinPoET\WinPPPoverEthernet.exe
    O4 - HKLM\..\Run: [PCMMRealtime] C:\Program Files\PC MightyMax\pcmm.exe /R
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\EXCITE\PLATFORM\ExLaunch.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ATIPOLAB] ati2plxx.exe
    O4 - HKLM\..\RunServices: [CVPND] "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe" start
    O4 - HKLM\..\RunServices: [SSDPSRV] c:\windows\SYSTEM\ssdpsrv.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
    O4 - Global Startup: Verizon Voyager Account Setup.lnk = C:\Program Files\VerizonVoyager\AccountSetup\DSLAccSetup.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
    O9 - Extra button: Dell Home - {874D18C0-46C7-11D4-94EB-80F550C10000} - http://www.dellnet.com (file missing) (HKCU)
    O15 - Trusted Zone: http://Download.windowsupdate.com
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw14fd.law14.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/wdriver/arcadegames/fallingstars/wtinst.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://www.photoparade.com/autoinstall/phpsetup.cab
    O16 - DPF: {47F591A2-8783-11D2-8343-00A0C945A819} (RFXPlayer Class) - http://download.richfx.com/player/mediaversion/005/latest/twophase.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex/controls/sdkupdate/sdkinst.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
     
  5. Ladyhyjinx

    Ladyhyjinx Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    :) Finally found the last BURIED symantec evnt.386 file....whew!!! It was buried and in numerous places...had to keep going.

    Anyway, can log in without it stopping there.

    Haven't found any clues online about the dslaccsetup.exe missing file....will keep looking and hope for help in general protection fault...

    ta ta....off to research
     
  6. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,896
    you might want to check for a few more files. goto start-find-files&folders. type in Symantec and search in "my computer". you should do the same with Norton.
    i would also double click on "my computer" -DC on drive C -click on windows- go down the list and delete the files in " temp ". go back to drive C and DC on programs and look for symantec and norton .
     
  7. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    First job go here http://www.majorgeeks.com/download506.html download this and before you run it click to update it,then get rid of all that it finds .....

    Next go here http://www.majorgeeks.com/download2471.html again click to update this before running then get rid of anything it finds that is ticked in RED ....

    Finally go here http://housecall.trendmicro.com/hou.../start_corp.asp click on scan now, then post back with your progress .....
    __________________
    Everything comes to him who waits!! but it could be a long wait....
    And remember one thing folks,Although it may be nice to be important.......Its MORE important to be nice

    When your thread is solved please mark it so by going into thread tools top right ......
     
  8. bearone2

    bearone2 Banned

    Joined:
    Jun 4, 2004
    Messages:
    5,809
    i went to the download.com3000 site and was told i needed to upgrade my browser to even see the page, just wondering where you sent this person with a problem.

    i've got win2k/sp4/ie6 and really don't understand why you throw up this garbage expecting someone who has a problem to follow your directions with no idea what's being downloaded and just might agravate the prioblem. :eek:
     
  9. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    That site,for your information was for downloading adaware se ....I have just checked it and I see it has changed to their homepage instead of the download page,not my fault,and Im certainly not in the habit of posting garbage as you so kindly put it...it was not directed to you anyway,so why are you butting in ???
     
  10. Ladyhyjinx

    Ladyhyjinx Thread Starter

    Joined:
    Feb 4, 2005
    Messages:
    6
    I have found the last pesty symantec file. I have cleaned out Startup....left only 3 items. THANKS TO EVERYONE!!!

    The initial error messages are gone and I was successful in downloading AVG. I am so grateful.

    The only error message I get now is when I go into IE invalid page fault in module kernel 32.dll at 01167:bff7b9f5

    Small stuff........how relieved I am and how appreciative to each of you for your time and sharing.

    Thanks for being there. :D
     
  11. bearone2

    bearone2 Banned

    Joined:
    Jun 4, 2004
    Messages:
    5,809
    your post/link, made no mention of adaware.

    i and i think most people with problems, would like to think there is some justification in downloading something to our computers that we be given some info as to what's being downloaded, not taking someone's post and downloading blindly.

    sorry pal but i don't open email attachments from people i don't know and who's to say that clicking on the link doesn't start the download that you might not want and you don't know what it is.

    i download stuff all the time that i know what it is but the way it's represented in the download box gives no clue as to what the file is tied to.
     
  12. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    I take your point bearone2 that I didnt say what it was to download,usually I do,so I am reprimanded on that point :D anyway no notice was taken of my post anyway (except by you of course) so it didnt matter ....I cant understand when they changed that link,I wont use it again .....
     
  13. bearone2

    bearone2 Banned

    Joined:
    Jun 4, 2004
    Messages:
    5,809
    have a nice day.
     
  14. bearone2

    bearone2 Banned

    Joined:
    Jun 4, 2004
    Messages:
    5,809
    if you ever go back to symantec, i am a big symantec supporter, any time you change from one nav to another, you have to remove all references to what nav is onboard, to include scheduling + all the other sym/norton/common files to include live update/registration in device manager, reboot before you install the new version. :cool:
     
  15. elaich

    elaich

    Joined:
    Jan 22, 2005
    Messages:
    40
    " i am a big symantec supporter"

    You do realize that the once mighty giant and trusted name has been bought out and is now used by the new owners to sell spam and garbage?

    It ain't the same animal any more.
     
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