Solved: System Cannot Aquire Network Adress Netgear Wireless Adaptor

[Seshey]

Hi! I have had to reboot my computer recently due to possible infection and whilst before my wireless connection was absoluley fine now I am having problems. I have connected the adaptor as instructed by Negear and it can find the network, but will not allow me to aquire a network address. I have two laptops (and i-phones) on the network and all these appear to work OK so I assume that the router and modem are working fine and the problem lies with the settings on my computer. When I go onto properties of the connection I find the IP/TP protocol and this is set up to get IP address automatically. When I input a manual IP address it says that it is connected but I cannot get onto the internet. I am totally confused. I managed to get it set up before but don't know where to go next. Any suggestions would be extremley appreiated.

 

[neil21stirling]

1st suggestion is to re-install your wireless adapter. Does it have manufacturer software or are you using windows zero config for your wireless?

as a side note, what are you using for anti-virus/firewall/security software?

 

[crashoverider]

Hi Seshley ,

As far as your router and modem is concerned its working fine because the othere devices connect to it without any problems .
I believe your able to see the network on the computer where your having the problems ..
Wat you can do is remove the preferred networks [old networks ] on the computer and try connecting again -This should help .
As you have already tried assigning an manual ip and it says connected ,but you dont have internet access .
After assiging an manual ip - Did you ping and check ?
Example did you try pinging yahoo.com or google.com ?
Did you ping the dns address ? IE :4.2.2.2 Or may i know wats the DNS address that you have manually assigned on the computer along with the ip address ?

Please send the screen shot !

If not sometimes reinstalling the drivers for the adaptor might also help

Thanks

 

[Seshey]

Thanks. I will try these suggestions! In response to some of the queries I have set up the network adaptor using the Netgear set up, but have seen on other threads that using the Windows Wizard sometimes works. In terms of firewall, when I set up the adapter it stated that a firewall was in place, but before I had to reinstall the operating system I was using Zonealarm firewall. I haven't yet reinstalled this. Is it best to disable this when trying to connect?

 

[neil21stirling]

if your just using the built in windows security, that shouldn't really affect it.

Mite be worth a try taking the firewall down and seeing if anything happens, but i doubt it will change anything.
certainly however try crashoverider's suggestion of pinging the web addresses etc, and post your results.

 

[crashoverider]

Yeah Seshy you can try that ,but as you said it was working before .
I would like to know at that point of time did you have the zone alarm installed on the computer ?
But you can still try there are no as such problems with that .

 

[Seshey]

Many thnaks for all your help. I solved the problem by reinstalling the driver with windows network wizard rather than the netgear setup and it worked straight away. Thanks again!!!

 

[crashoverider]

Thats Great !!!!!
Merry Christmas Seshey . Have a nice time ...

 

[neil21stirling]

Great dude, glad you got it sorted.
have a good xmas.