Solved: System Information

I have xp sp2 installed and I can't access the system information area of my computer. When I click on all programs-accessories-system tools-system info, nothing really happens. The hourglass appears for a second or so, but that's all.
I have also tried to use the start-run msinfo32.exe but nothing!!! What should I do to correct this?

 

what happens when -----

Go to Start >>> run >>> "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

 

i just tried start run "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" (no quotes) and nothing happened

 

no run this with quotes

"C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

 

I tried start --run --C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe, and nothing happened

 

dammm ... your are trying the half command

 

Take a look
http://windowsxp.mvps.org/rebuildhelp.htm

 

ok...i just tried START RUN "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

Still nothing happened

 

Take a look
http://windowsxp.mvps.org/rebuildhelp.htm

 

Also .. try registering the following files

Go to start >> run >> type this one by one

regsvr32 rsaenh.dll
regsvr32 MSimg32.dll
regsvr32 msxml3.dll
regsvr32 msxml3r.dll

 

Thanks...I just went to the article you suggested and that seems to have worked

 

No, you need the whole line from the 1st " to the .xml at the end

 

Glad we can help

Use the thread tools at the top to mark it solved

Regards
DH