Solved: System Information

[ibedennis]

I have xp sp2 installed and I can't access the system information area of my computer. When I click on all programs-accessories-system tools-system info, nothing really happens. The hourglass appears for a second or so, but that's all.
I have also tried to use the start-run msinfo32.exe but nothing!!! What should I do to correct this?

 

[devil_himself]

what happens when -----

Go to Start >>> run >>> "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

 

[ibedennis]

what happens when -----

Go to Start >>> run >>> "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

i just tried start run "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" (no quotes) and nothing happened

 

[devil_himself]

no run this with quotes

"C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

 

[ibedennis]

what happens when -----

Go to Start >>> run >>> "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

I tried start --run --C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe, and nothing happened

 

[devil_himself]

dammm ... your are trying the half command

 

[devil_himself]

Take a look
http://windowsxp.mvps.org/rebuildhelp.htm

 

[ibedennis]

ok...i just tried START RUN "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

Still nothing happened

 

[devil_himself]

ok...i just tried START RUN "C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe" -mode hcp://system/sysinfo/msinfo.xml

Still nothing happened

Take a look
http://windowsxp.mvps.org/rebuildhelp.htm

 

[devil_himself]

Also .. try registering the following files

Go to start >> run >> type this one by one

regsvr32 rsaenh.dll
regsvr32 MSimg32.dll
regsvr32 msxml3.dll
regsvr32 msxml3r.dll

 

[ibedennis]

Thanks...I just went to the article you suggested and that seems to have worked

 

[Jack Hackett]

No, you need the whole line from the 1st " to the .xml at the end

 

[devil_himself]

Glad we can help

Use the thread tools at the top to mark it solved

Regards
DH