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Solved: system is very slow and takes forever to load my default browser

Discussion in 'General Security' started by skyhigh007, Oct 19, 2009.

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  1. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Hi

    Why is it that every time i want to use my default browser(Firefox), i have to wait for 5 min for it to open? Also, how do you make your startup load faster? Here's hte hijack log file

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:09:23 PM, on 10/19/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\xampp\apache\bin\apache.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AskBarDis\bar\bin\AskService.exe
    C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\xampp\mysql\bin\mysqld.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
    C:\xampp\apache\bin\apache.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: HttpWatch Basic - {F1F69322-008F-4895-B2BF-AD194219825A} - C:\Program Files\HttpWatch\httpwatchsc.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Steve\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - AutorunsDisabled - (no file)
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: IEWatch Professional - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra 'Tools' menuitem: IEWatch - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra 'Tools' menuitem: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {88E07994-F8DD-4952-8DBF-0C4617F11117} (PMPXPlayerCtl Class) - http://download.cctv.com/euro2008/videoclient.cab
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apache2.2 - Apache Software Foundation - C:\xampp\apache\bin\apache.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
    O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: mysql - Unknown owner - C:\xampp\mysql\bin\mysqld.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

    --
    End of file - 9207 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    You've got some programs that need uninstalling and/or updating.

    Open HijackThis.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click the "Save List" button.

    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    -------------------------------------------------------------------

    What are your computer specs?

    Brand name, model name, model number

    Processor type and speed

    Amount of RAM

    Size of hard drive and amount of free/unused space

    -----------------------------------------------------------------

    What peripherals(printer, camera, webcam, iPod, external hard drive, etc.) do you use with and have connected to that computer?

    ----------------------------------------------------------------
     
  3. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Acrobat.com
    Acrobat.com
    Adobe After Effects CS4
    Adobe After Effects CS4
    Adobe After Effects CS4 Presets
    Adobe After Effects CS4 Third Party Content
    Adobe AIR
    Adobe AIR
    Adobe Anchor Service CS4
    Adobe Bridge CS4
    Adobe CMaps CS4
    Adobe Color Common Settings
    Adobe Color Common Settings
    Adobe Color Video Profiles AE CS4
    Adobe Default Language CS4
    Adobe Device Central CS4
    Adobe Dynamiclink Support
    Adobe ExtendScript Toolkit 2
    Adobe ExtendScript Toolkit 2
    Adobe ExtendScript Toolkit CS4
    Adobe Extension Manager CS4
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Fonts All
    Adobe Media Encoder CS4
    Adobe Media Encoder CS4 Additional Exporter
    Adobe Media Encoder CS4 Exporter
    Adobe Media Encoder CS4 Importer
    Adobe Media Player
    Adobe Media Player
    Adobe MotionPicture Color Files CS4
    Adobe Output Module
    Adobe PDF Library Files CS4
    Adobe Photoshop Lightroom 2
    Adobe Reader 9.1.1
    Adobe Setup
    Adobe Setup
    Adobe Setup
    Adobe Type Support CS4
    Adobe Update Manager CS4
    Adobe XMP Panels CS4
    AdobeColorCommonSetRGB
    AIM 6
    AIMTunes
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG Free 9.0
    AviSynth 2.5
    Banctec Service Agreement
    Bonjour
    Capture NX
    CCTV-MSRA Video Client
    Cisco SSL VPN Client
    CleanUp!
    Compact Wireless-G USB Adapter
    Core FTP LE 2.1
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Driver Reset Tool
    Dell Media Experience
    Dell Picture Studio v3.0
    Dell Support 5.0.0 (630)
    DivX Codec
    DivX Converter
    DivX Player
    DivX Plus DirectShow Filters
    DivX Web Player
    Guild Wars
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    HP Deskjet 3840
    HP Deskjet 3840 Series
    HP Software Update
    HttpWatch Basic 5.3.9
    IETester v0.3.5 (remove only)
    IEWatch Professional 4.6
    Intel(R) 537EP V9x DF PCI Modem
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet for Wired Connections
    Internet Explorer Default Page
    iPhone Configuration Utility
    iTunes
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Macromedia Flash Player
    Magic ISO Maker v5.5 (build 0272)
    Maxthon2 Browser (remove only)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    MobileMe Control Panel
    Modem Event Monitor
    Modem Helper
    Modem On Hold
    Mozilla Firefox (3.5.3)
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6.0 Parser (KB933579)
    Netscape Navigator (9.0.0.4)
    Nikon Message Center
    NVIDIA Drivers
    OpenSSL 0.9.8g Light
    Opera 10.00
    PDF-XChange 3.0
    Photo Click
    Photoshop Camera Raw
    phpDesigner 2008 version 6.0.2
    phpDesigner v7.0
    Picasa 3
    PictureProject In Touch Downloader 1.0
    Pixel Bender Toolkit
    PowerDVD 5.3
    PowerISO
    QuickTime
    Safari
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Media Encoder (KB954156)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Skype web features
    Skype¬ô 4.1
    SmartFTP Client
    SmartFTP Client 2.5 Setup Files (remove only)
    SmartFTP Client 3.0 Setup Files (remove only)
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    Suite Shared Configuration CS4
    SUPERAntiSpyware Free Edition
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB968220)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB973815)
    VC80CRTRedist - 8.0.50727.762
    Ventrilo Client
    Viewpoint Media Player
    VLC media player 1.0.0
    Vuze
    Windows Internet Explorer 8
    Windows Live installer
    Windows Live Sign-in Assistant
    Windows Media Encoder 9 Series
    Windows Media Encoder 9 Series
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows Media Player 11
    Windows Time Agent Control Panel Applet
    Windows XP Service Pack 3
    WinRAR archiver
    WordPerfect Office 12
    XAMPP 1.7.0
    YouTube Downloader App 2.03
    Zune Desktop Theme
    Zune Language Pack (ES)
    Zune Language Pack (FR)

    ///-------------My computer Spec---------//

    Disk space: 229 GB, 98.7GB Free

    System:
    Microsoft Windows XP, Home Edition, Version 2002 Service Pack 3

    Dell Dimension DIM4700, Intel(R), Pentium 4 CPU 3.00GHZ
    2.99GHZ, 1.00GB of RAM
    Graphic Card: Nvidia gt6800
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    Do the following in the order listed:

    Go here and click the green icon to download Sun Java Runtime Environment 1.6.0.16(6 Update 16). Just download and save it for now.

    Go here and click the green icon to download Adobe Reader 9.2.0. Just download and save it for now.

    Uninstall these programs:

    Java 2 Runtime Environment, SE v1.4.2_03

    Java(TM) 6 Update 2

    Java(TM) 6 Update 3

    Java(TM) 6 Update 5
    (These are extra outdated versions of Sun Java Runtime Environment that are no longer needed)

    Macromedia Flash Player (This is a very outdated version of what is now Adobe Flash Player - which you already have)

    Go into the C:\Program Files\Java folder and delete all leftover folders still in there.

    Restart your computer.

    Install SJRE 1.6.0.16 and AR 9.2.0. Opt out to install any extra crap that they offer, unless you want it.

    Restart your computer again.

    Run a HijackThis scan, then post that new updated log here.

    -------------------------------------------------------------

    You appear to have Adobe Photoshop installed - which is a system-hungry program.

    There are several programs and services automatically loading during startup and running in the background that don't need to be doing so. That'll impede overall performance. I'll assist you with trimming down the startup load.

    You have a lot of crap installed in your computer that I doubt that you need or even use. If you see any programs that you don't need or use and have a question about before uninstalling them, please advise me.

    I'm going to have you download and install 2 anti-malware/anti-spyware programs and put them to use after you finish the above and post a new log here.

    -------------------------------------------------------------
     
  5. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:07:35 PM, on 10/20/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\xampp\apache\bin\apache.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\xampp\mysql\bin\mysqld.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\xampp\apache\bin\apache.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HttpWatch Basic - {F1F69322-008F-4895-B2BF-AD194219825A} - C:\Program Files\HttpWatch\httpwatchsc.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Steve\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - AutorunsDisabled - (no file)
    O9 - Extra button: IEWatch Professional - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra 'Tools' menuitem: IEWatch - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra 'Tools' menuitem: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {88E07994-F8DD-4952-8DBF-0C4617F11117} (PMPXPlayerCtl Class) - http://download.cctv.com/euro2008/videoclient.cab
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apache2.2 - Apache Software Foundation - C:\xampp\apache\bin\apache.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: mysql - Unknown owner - C:\xampp\mysql\bin\mysqld.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

    --
    End of file - 8995 bytes
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    Do the following in the order listed:

    Go here and click the green icon to download Malwarebytes Anti-Malware 1.41.

    Go here and click the green icon to download SUPERAntiSpyware 4.29.0.1004.

    Close all open windows, then install them both. Make sure to allow them to update their definition files during the install process.

    After they're both installed and up-to-date, restart your computer.

    Start Malwarebytes, then run a "quick scan" with it.

    When the scan is finished in a few minutes, select and allow it to fix EVERYTHING it finds, then restart your computer.

    Start SUPERAntiSpyware, then run a "quick scan" with it.

    When the scan is finished in several minutes, select and allow it to fix EVERYTHING it finds, then restart your computer.

    Start Malwarebytes, then click Logs(tab). Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy-and-paste it here.

    Start SUPERAntiSpyware, then click Preferences - Statistics/Logs(tab). Highlight the scan log entry, then click View Log.

    When the scan log appears in Notepad, copy-and-paste it here.

    (Note: Don't use your computer while the scans are in progress.)

    ---------------------------------------------------------------
     
  7. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Malwarebytes' Anti-Malware 1.41
    Database version: 3000
    Windows 5.1.2600 Service Pack 3

    10/20/2009 4:14:39 PM
    mbam-log-2009-10-20 (16-14-39).txt

    Scan type: Quick Scan
    Objects scanned: 114780
    Time elapsed: 6 minute(s), 56 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 2
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\TypeLib\{df058c45-cd18-453e-8745-5a77f60722ab} (Adware.Gdown) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{b5a33c35-7298-4d15-8753-a2e851e2eab3} (Adware.Gdown) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{f0d2b812-752d-4af1-a2fb-968c4d8446db} (Adware.Gdown) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e856b973-45fd-4559-8f82-eab539144667} (Adware.Gdown) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\netsearchsoft.com (Malware.Trace) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\www.netsearchsoft.com (Malware.Trace) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\DivoCodec (Trojan.Downloader) -> Quarantined and deleted successfully.

    Files Infected:
    C:\WINDOWS\system32\GTDownDE_87.ocx (Adware.Gdown) -> Quarantined and deleted successfully.


    //----------------------------------------------------------------------------------
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 10/20/2009 at 04:45 PM

    Application Version : 4.29.1004

    Core Rules Database Version : 4176
    Trace Rules Database Version: 2094

    Scan type : Quick Scan
    Total Scan Time : 00:21:54

    Memory items scanned : 560
    Memory threats detected : 0
    Registry items scanned : 559
    Registry threats detected : 0
    File items scanned : 13816
    File threats detected : 6

    Adware.Tracking Cookie
    C:\Documents and Settings\Steve\Cookies\[email protected][1].txt
    C:\Documents and Settings\Steve\Cookies\[email protected][1].txt
    C:\Documents and Settings\Steve\Cookies\[email protected][1].txt
    C:\Documents and Settings\Steve\Cookies\[email protected][2].txt
    C:\Documents and Settings\Steve\Cookies\[email protected][2].txt
    C:\Documents and Settings\Steve\Cookies\[email protected][1].txt
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    Thanks for posting the scan logs. As you can see, some problems were detected and fixed.

    Get in the habit from now on about twice a month to update these 2 programs and then run a scan with them and then fix everything they find.

    ----------------------------------------------------------------

    Post a new HijackThis log so we can get to work on trimming down the startup load.

    ----------------------------------------------------------------
     
  9. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:42:07 PM, on 10/20/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\xampp\apache\bin\apache.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\xampp\mysql\bin\mysqld.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
    C:\xampp\apache\bin\apache.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HttpWatch Basic - {F1F69322-008F-4895-B2BF-AD194219825A} - C:\Program Files\HttpWatch\httpwatchsc.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Steve\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - AutorunsDisabled - (no file)
    O9 - Extra button: IEWatch Professional - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra 'Tools' menuitem: IEWatch - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra 'Tools' menuitem: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {88E07994-F8DD-4952-8DBF-0C4617F11117} (PMPXPlayerCtl Class) - http://download.cctv.com/euro2008/videoclient.cab
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apache2.2 - Apache Software Foundation - C:\xampp\apache\bin\apache.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: mysql - Unknown owner - C:\xampp\mysql\bin\mysqld.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

    --
    End of file - 9184 bytes
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    Let's get to work on the startup load.

    Be aware that some of the startup names in your computer may not have .exe as part of the name.

    Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

    Remove the checkmark in:

    NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

    nwiz - nwiz.exe

    NvMediaCenter RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

    PWRISOVM.EXE C:\Program Files\PowerISO\PWRISOVM.EXE

    QuickTime Task C:\Program Files\QuickTime\QTTask.exe

    Adobe Reader Speed Launcher C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

    Adobe ARM C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

    SunJavaUpdateSched C:\Program Files\Java\jre6\bin\jusched.exe

    Google Update C:\Documents and Settings\Steve\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

    After you're done, click Apply - OK - Exit Without Restart.

    Click Start - Run, type in SERVICES.MSC and then click OK.

    Expand the services window to see the list more clearly.

    Double-click on:

    Apache2.2 - Apache Software Foundation

    FLEXnet Licensing Service - Acresso Software Inc.

    Google Updater Service (gusvc) - Google

    InstallDriver Table Manager (IDriverT) - Macrovision Corporation

    Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc.

    mysql - Unknown owner

    NVIDIA Display Driver Service (NVSvc)

    PnkBstrA - Unknown owner

    Viewpoint Manager Service - Viewpoint Corporation


    If the setting is on "Automatic", change it to "Manual", then click Apply - OK.

    After you're done with all of them, close the services window and then restart your computer.

    When the small "System Configuration Utility" window(see screenshot) appears during restart, ignore the message. Put a checkmark in that window and then click OK.

    Start HijackThis and run a scan, then post that new log here.

    ------------------------------------------------------------
     

    Attached Files:

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  11. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    I should uncheck for the SuperAntispyware as well for the startup ?

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:17:34 PM, on 10/20/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HttpWatch Basic - {F1F69322-008F-4895-B2BF-AD194219825A} - C:\Program Files\HttpWatch\httpwatchsc.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - AutorunsDisabled - (no file)
    O9 - Extra button: IEWatch Professional - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra 'Tools' menuitem: IEWatch - {78E5BB46-9A20-402F-BA66-B5634D177D77} - C:\Program Files\IEWatch\IEWatch.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra 'Tools' menuitem: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {88E07994-F8DD-4952-8DBF-0C4617F11117} (PMPXPlayerCtl Class) - http://download.cctv.com/euro2008/videoclient.cab
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apache2.2 - Apache Software Foundation - C:\xampp\apache\bin\apache.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: mysql - Unknown owner - C:\xampp\mysql\bin\mysqld.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

    --
    End of file - 7689 bytes
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    Leave SUPERAntiSpyware and Malwarebytes checked in the startup list. They can be unchecked because they're the free versions and don't have "real time" protection, but keeping them checked will allow them to notify you to check for updates and if a new version is available.

    ------------------------------------------------------------------

    Do you use an iPod in conjunction with iTunes with that computer?

    -----------------------------------------------------------------
     
  13. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Is it the default browser always starts slow because if I open a non-default browser for my pc, it just pops up in few secs.
     
  14. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,141
    First Name:
    Frank
    I'm not sure how to resolve the problem with your browser opening slowly.

    How is your computer running now, compared to how it was running when you first started this thread?

    Also, answer my question in post #12.

    I'm going off-line for the night and will get back to your thread in the morning.

    ---------------------------------------------------------------
     
  15. skyhigh007

    skyhigh007 Thread Starter

    Joined:
    Jun 16, 2004
    Messages:
    592
    Thank you very much for taking time to go through this process with me step by step and my PC does run smoother than before.
    Yea, I update my ipod touch and iPhone, sync songs, musics, and videos through iTunes on this computer.
     
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