Solved: System Restore Failure

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JCornell

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Jul 8, 2006
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I am running Windows XP (home, SP2). I am unable to get System Restore to work. I have tried it on many restore points from 3 weeks old to 1 day old. I checked the directory and C:\WINNT\SYSTEM32\RESTORE\RSTRUI.EXE is in place.

I followed the path All Programs-Accessories-System Tools-System Restore. I chose to restore my computer and selected a restore point. The process started and a window opened "restoring files". The computer then re-booted and eventually a window opened "Restoration incomplete. Your computer cannot be restored to (date)."

I don't know when this failure started but I have tried for over a week now.
 
Joined
Dec 9, 2000
Messages
45,855
Usually when this happens there is some corruption of the System Restore archive and it has to be purged and recreated fresh by disabling System Restore, then rebooting and creating a new checkpoint. This doesn't help to restore to any previous date, but may get it fixed for future ones.

But for now, run eventvwr.msc and look under the System log for "SR" and "SRService" errors.

Double click those to view the description and use the double-paper copy icon to copy the descriptions to the clipboard for pasting here.
 

JCornell

Thread Starter
Joined
Jul 8, 2006
Messages
18
Thank you for your help. It is appreciated.

No "SR" or SRService" errors in eventvwr.msc log (very interesting site-first time I've heard of or used it).

Purged and recreated System Restore. Program works fine.

Would like to close this thread-but don't know how!
 
Joined
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No need to close it -- marking it "Solved" is sufficient.

You're most welcome for the help!
 
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