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Solved: System Restore not working-slow search

Discussion in 'Windows 8' started by pikespeakbob, Feb 16, 2013.

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  1. pikespeakbob

    pikespeakbob Thread Starter

    Joined:
    Jun 10, 2004
    Messages:
    178
    My System Restore seems to be taking forever to search my HD's forever, doesn't seem to find any, continuous searching.
    I don't know if it's related to my not being able to start Windows Defender (attachments) but my Norton is working just fine.
    My laptop with Windows 7 Home Premium had not problem starting and stopping Windows Defender.:confused:

    Here's the TSG SysInfo:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8 Pro, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 5
    Processor Count: 8
    RAM: 24566 Mb
    Graphics Card: NVIDIA GeForce GTX 295, 896 Mb
    Hard Drives: C: Total - 1898830 MB, Free - 1737217 MB; D: Total - 8817 MB, Free - 3787 MB; E: Total - 1898830 MB, Free - 1743407 MB; F: Total - 8817 MB, Free - 3888 MB; G: Total - 281459 MB, Free - 250879 MB; H: Total - 4690 MB, Free - 3092 MB; I: Total - 953866 MB, Free - 953656 MB; Z: Total - 953866 MB, Free - 953656 MB;
    Motherboard: Alienware, 0H869M
    Antivirus: Windows Defender, Disabled
     

    Attached Files:

  2. RaytheBear

    RaytheBear

    Joined:
    Sep 13, 2010
    Messages:
    628
    Do you have the full Norton Security software? or just the Norton Anti-Virus software. If you have the full N.S.S., the you shouldn't be trying to turn on Windows Defender or at the very least, set it at Manual under "Services = Manual, trigger start", NSS probably turned it off so check with them
    If you just have the A/V, then my apologies...
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    Even Norton Anti-Virus should turn off the Windows 8 Windows Defender, which is both anti-virus and anti-spyware (unlike the Windows Defender in Vista and 7 that is anti-spyware only).
     
  4. pikespeakbob

    pikespeakbob Thread Starter

    Joined:
    Jun 10, 2004
    Messages:
    178
    I am using Norton 360 but have tried turning if off when trying to start Defender but the Defender app simply won't start, thus the error message in Services stating that it started and then stopped. Wondering if it's not possible to use Defender in Win 8. I never have more that one firewall or virus app running at one time, only use others, i.e. Malwarebytes as a double check from time-to-time. My real problem is that System Restore not working.
     
  5. pikespeakbob

    pikespeakbob Thread Starter

    Joined:
    Jun 10, 2004
    Messages:
    178
    This problem seems to have solved itself, I'll call it "came clear while testing (CCWT)," a simple reboot seems to have restored my ability to get my Restore feature working again, although still slow in finding my HD's (5) it is working, I can live with the Defender issue not working as the Norton product is working as it should. Thanks to all for your interest and suggestions.
     
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