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Solved: Taskmanager disabled and pc might be infected

Discussion in 'Virus & Other Malware Removal' started by Ziggy1, Apr 6, 2008.

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  1. Ziggy1

    Ziggy1 Thread Starter

    Joined:
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    Hello...got ourselves a problem...


    My wife was searching for Info on Petsmart and this result came up, when she clicked the link it aked for Actcive X install...I wasn't paying attention when she aked and told her to just install...thinking she was actually on the Petsmart site...


    Petsmart Franchise
    built with a shell for a pet Not long after, the opportunity to open a Banfield franchise came up and. It comes as no surprise then that major pet-supply chain PetSmart recognizes ...

    unconcealment.org/breview/wp-includes/js/quick/aclapa.html



    We started to run the install, and I noticed at the last second that the URL was not right, I took a screen shot, Norton also had an Alert (Red Box) that stopped a process, and I blocked another....I'll have to check the norton logs.


    I attached the Hijack logand Smit Fraud X log.

    ***My Task manager is no longer accessible

    Thanks for the help
     

    Attached Files:

  2. Ziggy1

    Ziggy1 Thread Starter

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    I was able to get the taskmanager working again, and removed as amny suspicious processes as I could figure out. This one is still an issue ( I think), I can't find any info on it anywhere...

    From Smit Fraud scan...

    [!] Suspicious: temlxopqwsp.dll
    BHO: DVA Media - {952A0FBE-E225-450F-A518-E55805DAF6AC}
    TypeLib: {D96E8C9F-AFD9-46D4-BE44-05991992E89D}
    Interface: {370008F2-E3EF-413F-BFBE-8500DA26EF7A}
    Interface: {B9E210DE-8F3B-4A7E-BBBA-08781542C768}


    How can I be 100% certain that nothing is lurking in the background
     
  3. Ziggy1

    Ziggy1 Thread Starter

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    Bump
     
  4. Ziggy1

    Ziggy1 Thread Starter

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    Hi, I'm reall stuck here...I've worked out a few things on my own, but when we open IE it will open another page with adds...seems random. I have no BHO's listed in the hijack log, and I'm not sure where to look in the registry
     
  5. Ziggy1

    Ziggy1 Thread Starter

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    I installed Spybot S&D and it won't install updates and when I scan it stops on it's own sayng...aborted by user but with these results.... iesearchtoolbarhelper.vbs

    I try to Fix but it won't remove it.
     
  6. Ziggy1

    Ziggy1 Thread Starter

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    bump
     
  7. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    step 1

    Download Malwarebytes Antimalware

    Full instructions for use are shown here
    http://thespykiller.co.uk/index.php/topic,5946.0.html

    follow all instructions & post back its log & a new HJT log when finished


    step 2 after posting mbam results

    Please visit Combofix Guide & Instructions for instructions for downloading and running ComboFix: especially follow the advice about installing the recovery console

    Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply
     
  8. Ziggy1

    Ziggy1 Thread Starter

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    thank you for responding, I really appreciate it!

    I am working on your instructions, although I seem to have lost the abbility to update and access the internet...email still works and I can ping google. Last Night I ran a Symantec Online scan but after that I seem to have lost the internet. While scanning the mALWAREBYTES PROGRAM, Norton (RED) Alert came up...detecting the Trojan.Vundo virus...I am going to try and remove it with Norton, but I bet Norton won't be able to.

    I'm just waiting for the scan to finish to try and remove it...so far it has 10 objects infected

    edit..
    * it's been 2 hours and 40 minutes of scanning its at 55998 files with still only 10 infected
     

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  9. Ziggy1

    Ziggy1 Thread Starter

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    Hi

    Here are the Mbam and HJ logs. The HJ log is from right after restarting the computer when mBAM REMOVED THE FILES ON REBOOT.

    The 2 screen shots are an error I got on the restart.

    I'm going to restart again and then continue with your next steps
     

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  10. Ziggy1

    Ziggy1 Thread Starter

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    OK all the scans are done, here are the logs from the combofix, and another HJ log. The error in the previous post is also gone.

    I think you solved my problems, but I'll wait for your confirmation looking at the logs. I don't see anything suspicious.

    Thank you very much, you saved me a lot of time if I had to do a re-install.
     

    Attached Files:

  11. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    looking a lot better

    next

    download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)

    Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before going any further

    Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.



    [​IMG]



    This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

    Remember to reconnect to the net and enable any disabled antivirus etc BEFORE reconnecting

    Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

    This will create a zip file named something like [38][email protected]

    at the end it will pop up an alert & open your browser and ask you to send the zip file

    please follow those instructions. We need to see the zip file before we can carry on with the fix

    If there is no pop up alert or open browser then

    please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
    Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

    Files to submit:
    the zip file on desktop created by combofix named something like [38][email protected]
     

    Attached Files:

  12. Ziggy1

    Ziggy1 Thread Starter

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    Ok thanks, I am just in the middle of a Norton scan, I updated the def's and had to download a symatec tool because LU1853 error in definition file...at the moment Norton has detected 1 virus threat.

    Also note the Malware program was not updated because it could not get updates. Do you think I should try that again, or just continue with your next step.


    Edit

    Norton detected 2 files same name?

    For search purposes... Downloader.Zlob!gen.2
    or Downloader.Zlob!qen.2
     

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  13. Ziggy1

    Ziggy1 Thread Starter

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    Here are the files after running the script...

    I also uploaded the zip file, Prior to doing so I enabled Norton and when clicking OK to procede to browser to upload I received a Norton (RED) alert File name Psexec.cf.exe
     

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  14. Ziggy1

    Ziggy1 Thread Starter

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    I was able to do an update on Malwarebytes and rescanned. It still found more crap...where does this stuff keep coming from? Is it new, or just evaded detection?
     

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  15. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    First Name:
    Derek
    run mbam again & quarantine those entries

    then

    run combofix again BUT as CF has been updated

    Delete any existing version of ComboFix you have sitting on your desktop

    Download ComboFix from Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results"
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again afterwards before connecting to the net
    --------------------------------------------------------------------
    2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
    • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
    • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply
     
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