Solved: Tech support guy support

Brigham

John
Thread Starter
Joined
Aug 24, 2010
Messages
1,557
After logging on to TSG, if I am in "classic blue or "khaki" some of the text is way over to the right of the screen. There is a bar to move it, but this is rather inconvenient. Is this a fault of the TSG website or my computer?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 3710 Mb
Graphics Card: ATI Radeon X300/X550/X1050 Series, 128 Mb
Hard Drives: C: Total - 73139 MB, Free - 30402 MB;
Motherboard: Dell Inc., 0WG261
Antivirus: MSE, Malwarebytes, Superantispyware.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,194
Can you tell us what browser (and version of it) you're using to view the site?

Also, what security programs (if any in addition to MSE, Malwarebytes, Superantispyware) and software such as ad blockers are you running?

Could you possibly post a screenshot of what you're seeing?

To do that, press the "Print Screen" (or Prt Scrn) key on your keyboard. This copies the screen to the clipboard (you won't actually see anything happen). Then open up Microsoft's Paint program and then click on "Edit" and "Paste". This will paste the screenshot into the Paint program. Then save the image on your hard drive and upload it here as an attachment.

To upload the attachment:

Below the reply box, click on "Manage Attachments" then click on "Browse" to locate the file on your computer and then click on "Open" and then on "Upload". Finally, submit the reply.
 

Brigham

John
Thread Starter
Joined
Aug 24, 2010
Messages
1,557
Thanks for your help. What is Microsoft paint program. I have never heard of it. Is it something that is on my computer that I don't know abour
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,194
Yes, it comes with Windows. Go to Start - All Programs - Accessories and you should see Paint listed there.
 

Brigham

John
Thread Starter
Joined
Aug 24, 2010
Messages
1,557
I managed to get the screen to paint. I saved the screen to desktop, but was unable to get any further. I found the file by browsing and pressed upload nothing appeared in the reply box. I have kept the paint page.
 

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