Solved: The computer swallowed my disc!

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NancyAustin

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Oct 31, 2013
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We put a disc into the computer and we waited and waited and nothing happened so we opened the disc drive and the dvd wasn't there! We were like WHAT! So we got a flashlight and peered in and its like there. We can see it but it won't come out!!! And this is a new laptop(it's a Toshiba). How do we get it out?! Should we turn the computer on its side and shake it? HELP!!!!!
 

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Allan
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You can try shaking it but if that doesn't work tell us what model Toshiba it is (it will be on the bottom somewhere) and hopefully we can help you to dismantle it and get the disk out. That could void the warranty though so you must decide if you want to risk that.
 

NancyAustin

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Oct 31, 2013
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Hi, We ended up forcing it out : ) Thank you though anyway! Have a great day!
 
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