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[SOLVED THE HARD WAY] Red X instead of picture on webpage

Discussion in 'Earlier Versions of Windows' started by Flintstone, Oct 5, 2003.

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  1. Flintstone

    Flintstone Thread Starter

    Joined:
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    Hi, When opening a webpage in IE , pictures are not displayed but a red X appears . ( win Millenium)
    I have tried the solutions from MS support , KB 2832807. Didn't help.
    Didn't try windows restore , 'cause I'm not familiar with it.
    Anybody has some good advice ?
    Thanx:)
     
  2. brindle

    brindle

    Joined:
    Jun 14, 2002
    Messages:
    3,520
    Sorry this is so long....You did all this and still no go?


    Pictures Are Not Displayed on Web Sites in Internet Explorer
    The information in this article applies to:
    Microsoft Internet Explorer version 6 for Windows XP
    Microsoft Internet Explorer version 6 for Windows 2000
    Microsoft Internet Explorer version 6 for Windows 98
    Microsoft Internet Explorer version 6 for Windows 98 Second Edition
    Microsoft Internet Explorer version 6 for Windows Millennium Edition
    Microsoft Internet Explorer version 6 for Windows NT 4.0
    Microsoft Internet Explorer 5.0 for Windows 98 Second Edition
    Microsoft Internet Explorer 5.0 for Windows 98
    Microsoft Internet Explorer 5.0 for Windows NT 4.0
    Microsoft Internet Explorer 5.01 for Windows 2000
    Microsoft Internet Explorer 5.01 for Windows 95
    Microsoft Internet Explorer 5.01 for Windows 98
    Microsoft Internet Explorer 5.01 for Windows 98 Second Edition
    Microsoft Internet Explorer 5.01 for Windows NT 4.0
    Microsoft Internet Explorer 5.5 for Windows 2000
    Microsoft Internet Explorer 5.5 for Windows 95
    Microsoft Internet Explorer 5.5 for Windows 98
    Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
    Microsoft Internet Explorer 5.5 for Windows Millennium Edition
    Microsoft Internet Explorer 5.5 for Windows NT 4.0
    This article was previously published under Q283807
    SYMPTOMS
    When you open a Web page, one or more pictures (graphics or images) may not be displayed. Instead, a red X, or a placeholder, may appear in place of the images.
    CAUSE
    This behavior can occur if one of the following conditions is true:
    The Web page includes an image type that is not supported by Internet Explorer.
    The Show Pictures check box is not selected on the Advanced tab of the Internet Options dialog box, or the Toggle Images.exe Web accessory was used to disable images in Internet Explorer.
    The image is displayed based on a script, ActiveX control, cookie, Java applet, or HTTP referral information, and your computer or network is configured to block one or more of these features. For example, you may have Internet Explorer or Symantec Corporation's Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2002 configured to block one or more of these features.
    Internet Explorer cannot determine the character set (also called code page or encoding) that is used by the Web page, or a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. By default, Internet Explorer uses the character set that is specified in the HTTP content type that is returned by the server, the character set specified by the meta element in the Web page document, or your Encoding preference if no HTTP content type is returned by the server and no meta element is specified in the Web page document.
    RESOLUTION
    To troubleshoot this issue, follow these steps. After each step, check to see if the issue is resolved. If the issue still occurs, continue troubleshooting with the next step:
    Right-click the red X or placeholder for the image, and then click Properties. Verify that the image type is supported by Internet Explorer by examining the Type or Address (URL) values in the Properties dialog box. For example, a Graphics Interchange Format (GIF) file will list GIF Image for Type and the Address (URL) ends with .gif. Internet Explorer displays images with an .art, .wmf, .emf, .png, .mov, .xbm, .avi, .mpg, .gif, .jpg, .mpeg, and .bmp extensions.
    Start Internet Explorer.
    If you have the Toggle Images.exe Web accessory installed, click the Toggle Images.exe link on the Links toolbar to turn on images.

    Note If the Links toolbar is not visible, right-click a blank area of the toolbar and verify that there is a check next to Links. If the Toggle Images.exe link is not visible on the Links toolbar, click the arrow with two angle brackets on the far right-side of the Links toolbar.
    Verify that Show Pictures has not been turned off in Internet Explorer:
    On the Tools menu, click Internet Options.
    Click the Advanced tab, and then verify that the Show Pictures check box is selected under Multimedia.
    Click OK.
    Make sure scripting, ActiveX controls, cookies, and Java applets are enabled in Internet Explorer. To do so, follow these steps:
    On the Tools menu, click Internet Options.
    Click the Security tab, and then click Default Level (if it is available) for the zone which contains the Web page (for example, Internet).
    If you are using Internet Explorer 6, click the Privacy tab, and then click Default (if it is available).
    If you are using a third-party Internet security, firewall, or cookie blocking program, contact the manufacturer of the program for information about how to enable scripting, ActiveX controls, cookies, Java applets, advertisements, and HTTP referral information. For example, if you have Norton Internet Security (NIS) or Norton Personal Firewall (NPF) installed, see the following Symantec Corporation Web sites for additional information about the various settings in these products that might cause this behavior:
    http://service1.symantec.com/SUPPOR...8b2c15e3ae1d62b985256b79007f9839?OpenDocument
    http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001021911022836
    http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000031311301136
    If you access the Internet through a local area network (LAN), contact the administrator of your LAN to verify that scripting, ActiveX controls, cookies, Java applets, advertisements, and HTTP referral information are not blocked by a firewall or other security features on the network.
    Start Internet Explorer.
    On the View menu, point to Encoding. If a check does not appear next to Auto-Select, click Auto-Select.
    On the View menu, point to Encoding, and then click the appropriate language for the Web page that you are trying to view. For example, if the Web page is in English (United States), click Western European (ISO) or Western European (Windows). If the required language is not available on the View menu, follow these steps to add it:
    On the Tools menu, click Internet Options.
    Click Languages, and then click Add.
    Click the appropriate language, and then click OK.
    If the problem is not resolved, a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. To resolve this problem, restore Windows from a complete system backup or reinstall (or repair) Windows. If you are running Microsoft Windows Millennium Edition or Microsoft Windows XP, you may be able to resolve this issue without restoring or reinstalling Windows by using the System Restore utility to return your computer to a previous working state, For additional information about how to use System Restore in Windows Millennium Edition, click the following article number to view the article in the Microsoft Knowledge Base:

    267951 Description of the System Restore Utility in Windows Millennium Edition
    For additional information about how to use System Restore in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

    306084 HOW TO: Restore the Operating System to a Previous State in Windows XP
    Note that in some cases you may also be able to resolve this problem by manually editing the registry. For example, if the28591 String value is missing from the following registry key, a Web page that is encoded for the Western European (ISO) code page might not display any images:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage
    The value for this registry key should be set to the name of the appropriate code page file in your Windows\System or Windows\System32 folder. For the Western European (ISO) code page, this value should be either Cp_28591.nls (Windows 98, Windows Millennium Edition) or C_28591.NLS (Windows NT 4.0, Windows 2000, Windows XP). For additional information about the character sets that are supported by Internet Explorer, visit the following Microsoft Web site:

    http://msdn.microsoft.com/library/d.../Author/dhtml/reference/charsets/charset4.asp
     
  3. mobo

    mobo

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    In addition see if your firewall settings allow pics if you are running one.
     
  4. Flintstone

    Flintstone Thread Starter

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    Indeed it is very long , but not everything is applicable to my case . For instance I don't have Norton installed .I did everything that is mentionned under TOOLS . Still no result . Thanks for reading .
     
  5. Flintstone

    Flintstone Thread Starter

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    Thanks Motherboard , but have no firewall ;-(
     
  6. AKA Arizona

    AKA Arizona

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    Does this Occur every time? You may go to my web pages and try to see if it displays or not I know all the files are there. If the pictures appear while you are looking at my page then, the pictures you are looking at are not where the link says they are, there missing the other web pages are defective.
     
  7. steamwiz

    steamwiz

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    OK

    I haven't read brindle's long post

    But you can check through this list and see if anything helps

    Here's everything I have on the dredded Red X

    1. Go to - View - encoding - select "western european (windows)" repair ie if not sticking

    2. Check that Show Pictures has not been disabled:

    On the Tools menu, click Internet Options\Advanced - scroll down to Multimedia and
    tick " Show Pictures"
    untick "show image placeholders"
    Click OK .

    3. Restore Default Associations for Graphics File Types :

    Go to Folder Options/File Types, and make sure that the following file types are associated by default with Microsoft Internet Explorer (Iexplore.exe):
    ART image (.art)
    GIF image (.gfa, .gif)
    JPEG image (.jfif, .jpe, .jpeg, .jpg)

    4. Install the latest version of "Microsoft Virtual Machine"
    http://ftp.uni-stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe

    5. It could be caused by your firewall

    6. If some of the images are on adverts and you have "spyblocker" installed - this will not only block some ad's but also show a red X instead of a picture

    7. Of course it could be that the pictures are no longer on the website - could you give an example of website and picture which is not working for you ?

    8." cleaning " your computer may also clear this problem so....
    delete your temporary files.....your temporary internet files.....and clear your ie history

    9. Check out this Microsoft link :-

    Web Page Displays an Image As a Red X or Not at All (Q283807) :-
    http://support.microsoft.com/?kbid=283807

    10. (Thanks to Rollin' Rog) See this Norton link regarding NIS
    http://service1.symantec.com/SUPPOR...77ee338ff06cf3b5882568a1006a69a3?OpenDocument

    Also try disabling the "privacy" feature, we've seen that cause problems as well...
    http://service1.symantec.com/SUPPOR...46fb88c6068d13dc65256b3d0030762e?OpenDocument

    steam
     
  8. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    This seems to be popping up more and more......did this ever work correctly???????
     
  9. Flintstone

    Flintstone Thread Starter

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    Hi Aka and Steamwiz,
    No AKA I can't see your pics on your nice webpage , it happens to every gif or jpg file on a webpage . Worth reading your webpage!
    Streamwiz, you have some interesting suggestions , I will try them later , have no more time now . I let you know what happened in 2 days . Thanx everybody for your interests !
     
  10. mobo

    mobo

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    If you find that one particular suggestion worked please share it with us..
     
  11. Flintstone

    Flintstone Thread Starter

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    Sure I will share the solution with everybody . But I will take 2 days , say Tuesday before I can try the suggestions .
    Thanks anyway,
    Flintstone
     
  12. Flintstone

    Flintstone Thread Starter

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    Hello guys , I'm back in town .Thanks to "Steam" : Restore Default Associations for Graphics File Types , I have discovered that the file associations show a Graphics Program that is no longer installed .That should be the cause of the problem. I have tried to edit the program to open the GIF files . I have entered this exactly as I write : "C:\Program Files\Internet Explorer\iexplore.exe"
    Still it doesn't work . After rebooting. And after refreshing the webpage .Maybe I forgot soem settings ? I'm not very good at changing manually the file associations ;-(
    I didn't touch the association for jpg files , it's also not correct.
    I don't know if this is important but the PC has no millenium but Windows 98 se installed . Furthermore to make the messages more simple , I didn't mention that this is a computer from a friend that I'm trying to help ....
    If necessary I will reinstall Win 98 .And the other programs ...
    I hope somebody tell me that I forgot something ?
     
  13. mobo

    mobo

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    You can just boot with the 98 cd and a bootdisk and without formatting you can install 98 over itself.
     
  14. Flintstone

    Flintstone Thread Starter

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    Ok Charlie , that gives me hope ! Thanks for the advice !
     
  15. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    Find a .gif file on your computer

    Highlight the file - Hold down shift and right click the file - on the menu choose "open with" scroll down to "iexplore" highlight - tick "always use this program to open this type of file" and click ok.

    Do the same for a .jpg

    You can associate them with any graphics program

    steam
     
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