When I right click My Computer on Vista Start menu the page says "The page failed to load"
I enclose a screenshot of the error.
I was also get "the application has failed to start because WINBRAND.dll was not found" when running
SystemPropertiesAdvanced
From RUN
This has now been fixed by downloading WINBRAND.dll and copying it to c:\windows\system32
But "The page failed to load" still happens when right clicking My Computer and choosing properties.
I did a SFC / Scannow and something weird happened. The Command Window had an error (apologies - forgot to note which but will rerun in a moment) however the CBS Log File showed no errors and indicated SFC ran successfully.
Windows Error Reporting Additional Information tells me . . . . .
****************
Additional technical information
Although we know the problem is caused by a hardware component, the error report does not contain enough information to tell us the specific component. It is likely that the problem is being caused by one of the following computer components:
Random access memory (RAM)
System board
Central Processing Unit (CPU)
Power supply
************************
I have the Asus Recovery Disk but how reliable is the information after Blue Screen in suggesting hardware related BSOD?
Just ran Speed fan and temps of Cores 0 & 1 are 64 & 65 deg C. GPU is similar and ACPI says 74 deg C!!
I'd run a memory test for at least a couple of hours. ANY failures are cause for concern. I normally use MEMtest86, and Microsoft Memory Diagnostic is also a good choice. Either one will do the job.
By pure coincidence I noticed that Memtest was included on a Gnome Parted CD I've been using to delete partition before each (unsuccessful) recovery attempt.
It's the first time I've used it but it's got loads of Red failing addresses at the bottom. I was therefore amazed to read your post AFTER feeling quite clever for stumbling across the memtest diagnosis - lol!
So can the results be taken as authoritative? The laptop has 3GB RAM - assuming it's a 1GB + 2GB - will memtest be able to determine which component is failing?
Having tried so many other things - this would make perfect sense.
Incidentally - this would mean that there is no connection between Enhanced / Compatible SATA in BIOS, I would guess?
Taking out the 1GB RAM Chip has solved the problem!
Reinstalled OS and customer / myself very happy.
Thanks JohnWill
Chris
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