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Solved: The user profile service has failed my logon!

Discussion in 'Windows Vista' started by shinygirl, Mar 13, 2009.

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  1. shinygirl

    shinygirl Thread Starter

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    Hi everyone, please help!!! I cannot log into my laptop under my username. I have an hp machine and use windows vista home premium. I was successfully logged on earlier in the day and i shut down as normal but when i started it up again later in the day and clicked on my username and enter my password i get the message "The User Profile Service has failed the logon. Page cannot be loaded". I have never seen this before and dont know what has happened. The other usernames on the laptop are working fine. My daughter can log on and im currently using the guest logon. However neither of these usernames need a password and i am the only administrator on the laptop. I cant reset my password either as i havent created a disc. Can this be fixed?
     
  2. Mumbodog

    Mumbodog

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  3. shinygirl

    shinygirl Thread Starter

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    I tried to create a new username while in the guest account and while in my daughters account but it wont let me as none of them have administrator settings, is there another way to create a new account?
     
  4. Mumbodog

    Mumbodog

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  5. Elvandil

    Elvandil

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    You need to be logged in as an administrator to create new accounts, You can then copy your profile to the new account.

    On the logon page, try pressing Ctrl+Alt+Del twice, and then signing in as "Administrator" and using the password for the Administrator's account, or a blank if none was assigned.

    If you have an XP CD, you might want to try running chkdsk /p from the Recovery Console first in case it is a simple disk error.
     
  6. shinygirl

    shinygirl Thread Starter

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    Thank you for your help guys!! The system restore worked! Couldnt have done it without you!
     
  7. Mumbodog

    Mumbodog

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    You are welcome shinygirl.

    Welcome to TSGF.
     
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