Solved: TI 1394 Driver Problem

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Findog

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Dec 21, 2012
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I have an old Gateway running Windows XP. I reinstalled Windows and now cannot connect to the Internet with my cable modem. The Connection Status shows connected with the time and a speed of 444.0 MPS, but there is no activity and the internet won't connect. The driver date is 7/1/2001. I suspect I need to update the driver, but can't connect to the internet to do it. Help.
 

etaf

Wayne
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whats the exact model of the gateway ?

but can't connect to the internet to do it.
if you have another PC you can download onto that pc and then copy and install on the gateway
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,334
The connection icon you see is probably for a Texas Instruments firewire device.

That's not the device that allows your computer to connect to the internet.

Right-click MY COMPUTER, then click Properties - Hardware - Device Manager.

What are the names of the entries that have a yellow ? or a yellow ! or a red X next to them?

------------------------------------------------------------

Answer the question in post #2.

------------------------------------------------------------
 

Findog

Thread Starter
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Dec 21, 2012
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Thanks for responding. My computer is a Gateway GT5238E. I checked the Device Manager and many "Other Devices" appeared with Yellow "?." Ethernet Controller; PCI Device; PCI Simple Communications Controller; SM Bus Controller; Unkown Device; Viceo Controller. Appreciate the help.
Findog
 

etaf

Wayne
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drivers should all be here
http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2902

Start with the chipset
Version: 8.0.1.1002
has drivers for
- Core PCI and ISAPNP Services
- PCIe Support
- IDE/ATA33/ATA66/ATA100 Storage Support
- SATA Storage Support
- USB Support
- Identification of Intel(R) Chipset Components in
the Device Manager
The Version: 6.14.10.4624 is for
File Description: Intel G965 Express Graphics Driver for Mickelson Trail Motherboard
so we need to get more information before you use that chipset version

and then load any missing drivers

any thing you are not sure of post back the following information and we can help identify the driver required

------------------------------------------------------------------------
How to identify hardware in Device Manager

right click on the device with a yellow!

from the menu choose
properties
Click on the Details Tab
Under the Property - drop down
Select hardware ids
Right click and select all
Then right click again and select copy
Copy and paste that information here

You should see a code similar to this

PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

please reply with the full code for your device(s)

The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

Vendor ID = 8086
Device ID = 008A

Post back those two numbers make sure we know which is vendor ID and which is device ID

These codes can be looked up at this site http://www.pcidatabase.com/

As an example the link for that database tells us that;
Vendor ID code 8086 is for this vendor - Intel Corporation
Device ID code 008A is for this device - Intel Centrino Wireless-N1030


------------------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,334
Once you get all the XP drivers installed and get all the devices working in that Gateway, burn off those drivers to a CD-R or copy them to a USB thumb drive or both.

If and when you need to do another clean reinstall of XP, the drivers will be readily available to install afterwards. (y)

-------------------------------------------------------
 

Findog

Thread Starter
Joined
Dec 21, 2012
Messages
4
Thanks again for working this, Wayne,

Downoaded the Intel Chipset driver and installed it. Same yellow question marks and no internet. Below are the hardware IDs you mentioned:
ETHERNET CONTROLLER
PCI\VEN8086&DEV_104C&SUBSYS_001107B&REV_02
&SUBSYS_000107B
&CC_020000
&CC_0200
PCI DEVICE
PCI\VEN8086&DEV_284B&SUBSYS_505A107B&REV_02
&SUBSYS_505A107B
&CC_040300
&CC_0403
PCI SIMPLE COMMUNICATIONS CONTROLLER
PCI\VEN8086&DEV_29A4&SUBSYS_505A107B&REV_02
&SUBSYS_505A107B
&CC_078000
&CC_0780
VIDEO CONTROLLER PROPERTIES
PCI\VEN8086&DEV-29A3&SUBSYS_505A107B&REV_02
&SYBSYS_505A107B
&CC_03800
&CC_0380
VIDEO CONTROLLER (VGA COMPATIBLE)
PCI\VEN8086&DEV_29A3&SUBSYS_505A107B&REV_02
&SUBSYS_505A107B
&CC_030000
&CC_0300
UNKNOWN DEVICE
ACPI\AWY0001
*AWY0001
 

Findog

Thread Starter
Joined
Dec 21, 2012
Messages
4
Wayne,
You gave me a terrific Christmas present. I downloaded the LAN driver and connected to the internet. I then downloaded the audio drivers, and I'm back in business and the computer is way better than it was before all of this. Thanks very much for the patient guidance. My donation is in the mail. Happy Holidays! Problem solved.
Findog
 
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