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Solved: TI 1394 Driver Problem

Discussion in 'Windows XP' started by Findog, Dec 22, 2012.

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  1. Findog

    Findog Thread Starter

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    Dec 21, 2012
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    I have an old Gateway running Windows XP. I reinstalled Windows and now cannot connect to the Internet with my cable modem. The Connection Status shows connected with the time and a speed of 444.0 MPS, but there is no activity and the internet won't connect. The driver date is 7/1/2001. I suspect I need to update the driver, but can't connect to the internet to do it. Help.
     
  2. etaf

    etaf Moderator

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    whats the exact model of the gateway ?

    if you have another PC you can download onto that pc and then copy and install on the gateway
     
  3. flavallee

    flavallee Trusted Advisor

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    Frank
    The connection icon you see is probably for a Texas Instruments firewire device.

    That's not the device that allows your computer to connect to the internet.

    Right-click MY COMPUTER, then click Properties - Hardware - Device Manager.

    What are the names of the entries that have a yellow ? or a yellow ! or a red X next to them?

    ------------------------------------------------------------

    Answer the question in post #2.

    ------------------------------------------------------------
     
  4. Findog

    Findog Thread Starter

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    Thanks for responding. My computer is a Gateway GT5238E. I checked the Device Manager and many "Other Devices" appeared with Yellow "?." Ethernet Controller; PCI Device; PCI Simple Communications Controller; SM Bus Controller; Unkown Device; Viceo Controller. Appreciate the help.
    Findog
     
  5. etaf

    etaf Moderator

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    drivers should all be here
    http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2902

    Start with the chipset
    Version: 8.0.1.1002
    has drivers for
    The Version: 6.14.10.4624 is for
    File Description: Intel G965 Express Graphics Driver for Mickelson Trail Motherboard
    so we need to get more information before you use that chipset version

    and then load any missing drivers

    any thing you are not sure of post back the following information and we can help identify the driver required

    ------------------------------------------------------------------------
    How to identify hardware in Device Manager

    right click on the device with a yellow!

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    ------------------------------------------------------------------------
     
  6. flavallee

    flavallee Trusted Advisor

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    Once you get all the XP drivers installed and get all the devices working in that Gateway, burn off those drivers to a CD-R or copy them to a USB thumb drive or both.

    If and when you need to do another clean reinstall of XP, the drivers will be readily available to install afterwards. (y)

    -------------------------------------------------------
     
  7. Findog

    Findog Thread Starter

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    Thanks again for working this, Wayne,

    Downoaded the Intel Chipset driver and installed it. Same yellow question marks and no internet. Below are the hardware IDs you mentioned:
    ETHERNET CONTROLLER
    PCI\VEN8086&DEV_104C&SUBSYS_001107B&REV_02
    &SUBSYS_000107B
    &CC_020000
    &CC_0200
    PCI DEVICE
    PCI\VEN8086&DEV_284B&SUBSYS_505A107B&REV_02
    &SUBSYS_505A107B
    &CC_040300
    &CC_0403
    PCI SIMPLE COMMUNICATIONS CONTROLLER
    PCI\VEN8086&DEV_29A4&SUBSYS_505A107B&REV_02
    &SUBSYS_505A107B
    &CC_078000
    &CC_0780
    VIDEO CONTROLLER PROPERTIES
    PCI\VEN8086&DEV-29A3&SUBSYS_505A107B&REV_02
    &SYBSYS_505A107B
    &CC_03800
    &CC_0380
    VIDEO CONTROLLER (VGA COMPATIBLE)
    PCI\VEN8086&DEV_29A3&SUBSYS_505A107B&REV_02
    &SUBSYS_505A107B
    &CC_030000
    &CC_0300
    UNKNOWN DEVICE
    ACPI\AWY0001
    *AWY0001
     
  8. etaf

    etaf Moderator

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  9. Findog

    Findog Thread Starter

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    Dec 21, 2012
    Messages:
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    Wayne,
    You gave me a terrific Christmas present. I downloaded the LAN driver and connected to the internet. I then downloaded the audio drivers, and I'm back in business and the computer is way better than it was before all of this. Thanks very much for the patient guidance. My donation is in the mail. Happy Holidays! Problem solved.
    Findog
     
  10. etaf

    etaf Moderator

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    Wayne
    your welcome (y) thanks for letting us know
     
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