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Solved: Toshiba Laptop Screen Problem

Discussion in 'Hardware' started by wtatlas, Feb 21, 2011.

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  1. wtatlas

    wtatlas Thread Starter

    Joined:
    Feb 21, 2011
    Messages:
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    Hello,

    This is my first post although I have bee a visitor and have benefitted several times from the helpful advice.

    I have encountered a problem with my Toshiba Laptop screen. It was fine when it was switched off, then, when it was switched on again the screen has a black leaf shaped object in the upper right hand corner. It's about 5 cms long. There is also a grey area extending the length of the screen and about one fifth of the width.

    Folders which are behind this area can't be seen but when I click at random and manage to hit a folder it will open.

    The other thing that happens is that when you move the lid the screen goes haywire, scrolling up and down and doesn't stop moving.

    The image below shows what it is like. The funny thing is when I try to take screenshot the image shows a perfectly normal screen without the black leaf. I had to take the image below with a camera.

    Anyone have any idea what could be wrong?

    Thanks.[​IMG]
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    It is the screen itself that is damaged (the blob). It can be replaced. It also sounds like you may have a bad connection. The video cable is either loose, pnched or something similar.
     
  3. wtatlas

    wtatlas Thread Starter

    Joined:
    Feb 21, 2011
    Messages:
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    Many thanks. Not what I was wanting to hear as the laptop is only 6 months old and never goes anywhere. The only movement it gets is the opening and closing of the lid - and this is always done with care. I would have expected more from Toshiba.

    Thanks again for the help.
     
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