[Solved] Trojan.Startpage has got me

Norton is telling me I have this trojan.startpage.virus and I know I do. IE doesn't open anything I want it to open. It actually opens the CDRom drive and laughs at me. I deleted the file found by Norton, as described on their website, and followed their removal instructions, which did not work.

I ran adaware 6.0 (5 items) and Spybot Search and Destroy (found 140 items) last night. Cleaned out those items. Then ran Norton and found this. I removed "webrebates" last night also, but it's back...

Laptop background. Windows XP that always uses dialup. However, connected to highspeed line to download SP1 and critical updates... and look what happened...

Here is the Hijackthis log. I would appreciate assistance .

Logfile of HijackThis v1.98.2
Scan saved at 4:36:05 PM, on 9/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\PROGRA~1\Lycos\IEagent\Loader.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Bargain Buddy\bin\bargains.exe
C:\Program Files\ClipGenie\WebInstall.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\PROGRA~1\Lycos\IEagent\csAOLldr.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\CD-Writer Plus\E-Reg\Remind32.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jeff Frechette\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hkcu
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://aifind.inf/?id=54
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hkcu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_cq/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = +s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = +s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: CSIECore Class - {00000000-0000-0000-0000-000000000221} - C:\PROGRA~1\Lycos\IEagent\CSIE.DLL
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin\apuc.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ClrSchLoader] C:\PROGRA~1\Lycos\IEagent\Loader.exe
O4 - HKLM\..\Run: [stuieea] C:\DOCUME~1\JEFFFR~1\APPLIC~1\llegktst.exe -QuieT
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin\bargains.exe
O4 - HKLM\..\Run: [WebInstall2] C:\Program Files\ClipGenie\WebInstall.exe /R
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Reminder-hpc40502.lnk = C:\Program Files\CD-Writer Plus\E-Reg\Remind32.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = ?
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Advisor - {002AA433-3ECE-40D0-B0C4-AE70C2ECDDB7} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094771651219

 

Hi Spudly

Welcome to TSG!

First go to Add/Remove programs and uninstall the following programs if they are there:

Bargain Buddy
ClipGenie
Web_Rebates


Click here to download CWShredder. Close all browser windows, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

When it is finished restart your computer.



Go here and download Adaware SE.

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.

Come back here and post another Hijack This log and we'll get rid of what's left.

 

Could not find clipgenie to remove.

Ran CWshredder and removed 8 infected IE registry values

Ad-Aware SE found 60 items! Gone

Here's the latest after reboot.

Logfile of HijackThis v1.98.2
Scan saved at 5:39:08 PM, on 9/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\Program Files\ClipGenie\WebInstall.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\CD-Writer Plus\E-Reg\Remind32.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jeff Frechette\Desktop\hijackthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessentials_cq/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = +s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = +s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_1_5_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_1_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [stuieea] C:\DOCUME~1\JEFFFR~1\APPLIC~1\llegktst.exe -QuieT
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
O4 - HKLM\..\Run: [WebInstall2] C:\Program Files\ClipGenie\WebInstall.exe /R
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Reminder-hpc40502.lnk = C:\Program Files\CD-Writer Plus\E-Reg\Remind32.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = ?
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Advisor - {002AA433-3ECE-40D0-B0C4-AE70C2ECDDB7} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094771651219

 

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = +s

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = +s

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - SOFTWARE - (no file)

O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

O4 - HKLM\..\Run: [stuieea] C:\DOCUME~1\JEFFFR~1\APPLIC~1\llegktst.exe -QuieT

O4 - HKLM\..\Run: [WebInstall2] C:\Program Files\ClipGenie\WebInstall.exe /R

Restart to safe mode.

How to start your computer in safe mode

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete this file:

C:\Documents and Settings\Jeff Frechette\Application Data\llegktst.exe

Delete these folders:

C:\installer
C:\Program Files\ClipGenie

 

Question... I logged on in safe mode under administrator. Which found llegkst.exe under "c:\documents and settings\all users\application data"

If I delete it here, will it delete it when I log as a Jeff? Or do I need to delete it in both places. I'm not sure how it replicates itself...

Thanks

 

Dlete the file in both places if it is there in both locations.

 

It was only in the "all users" area.

I'm rebooting in normal mode now... fingers crossed!

Yahoo!!! Thank you so much!

 

You're Welcome!

Is everything OK now?

 

Yes, Yes, Yes!!

 

Glad we could help!

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

I'm closing this thread. If you need it reopened please PM me or one of the other mods.

Anyone else with a similar problem please start a "New Thread".