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Solved: Trojan Vundo problem, HJT and ComboFix logs included

Discussion in 'Virus & Other Malware Removal' started by aehl0708, Oct 27, 2007.

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  1. aehl0708

    aehl0708 Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    5
    I'm running Windows XP, service pack 2, and it seems that I've got Trojan Vundo and Downloader.
    I ran ComboFix and HijackThis... here are the logs.

    ComboFix 07-10-27.4 - Name 2007-10-27 1:34:21.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.559 [GMT -4:00]
    Running from: C:\Documents and Settings\Name\Desktop\ComboFix.exe
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\WINDOWS\cookies.ini
    C:\WINDOWS\system32\cnqagbyk.dll
    C:\WINDOWS\system32\msnav32.ax
    C:\WINDOWS\system32\nnnmp.bak1
    C:\WINDOWS\system32\nnnmp.bak2
    C:\WINDOWS\system32\nnnmp.ini
    C:\WINDOWS\system32\pmnnn.dll

    .
    ((((((((((((((((((((((((( Files Created from 2007-09-27 to 2007-10-27 )))))))))))))))))))))))))))))))
    .

    2007-10-27 01:31 51,200 --a------ C:\WINDOWS\NirCmd.exe
    2007-10-23 23:20 82,249,930 --a------ C:\SYM_REGISTRY_BACKUP.reg
    2007-10-11 13:13 <DIR> d-------- C:\Program Files\Windows Sidebar
    2007-10-11 13:13 <DIR> d-------- C:\Program Files\Norton AntiVirus
    2007-10-11 13:12 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
    2007-10-11 13:12 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
    2007-10-09 18:24 582,656 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
    2007-10-01 12:01 <DIR> d-------- C:\Program Files\iPod

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2007-10-26 21:19 --------- d-----w C:\Documents and Settings\Name\Application Data\U3
    2007-10-24 01:22 --------- d-----w C:\Documents and Settings\Name\Application Data\ZoomBrowser EX
    2007-10-24 01:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\ZoomBrowser
    2007-10-23 12:47 --------- d-----w C:\Program Files\Common Files\Symantec Shared
    2007-10-21 15:02 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
    2007-10-21 15:02 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
    2007-10-21 15:02 --------- d-----w C:\Program Files\Symantec
    2007-10-11 17:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
    2007-10-01 16:02 --------- d-----w C:\Program Files\iTunes
    2007-09-18 18:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
    2007-09-18 18:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
    2007-09-18 18:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
    2007-09-18 18:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
    2007-09-18 18:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
    2007-09-18 18:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
    2007-09-18 18:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
    2007-09-18 18:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
    2007-09-18 18:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
    2007-09-17 20:58 --------- d-----w C:\Program Files\Apple Software Update
    2007-09-03 03:12 --------- d-----w C:\Program Files\Paint.NET
    2006-07-27 18:25 251 ----a-w C:\Program Files\wt3d.ini
    2007-07-15 20:42:21 88 --sh--r C:\WINDOWS\system32\AF7974E6EB.sys
    2007-07-15 20:42:23 3,558 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
    2007-10-11 13:15 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 06:00]
    "DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26]
    Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe [2005-06-16 12:11:42]
    Clean Access Agent.lnk - C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe [2007-07-19 17:24:18]
    Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-06-22 03:17:23]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
    "InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    "Authentication Packages"= msv1_0 C:\WINDOWS\system32\pmnnn.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
    "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
    "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
    C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

    R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon
    R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys
    S2 DellBIOS;DellBIOS;\??\C:\WINDOWS\DellBIOS.Sys
    S3 COH_Mon;COH_Mon;\??\C:\WINDOWS\system32\Drivers\COH_Mon.sys
    S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
    AutoRun\command - E:\setup.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{eba75e0e-5e25-11dc-a1e4-001422ade5ba}]
    AutoRun\command - E:\system\viewer\Viewer.exe
    View your videos\command - E:\system\viewer\Viewer.exe

    .
    Contents of the 'Scheduled Tasks' folder
    "2007-09-17 20:58:11 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
    - C:\Program Files\Apple Software Update\SoftwareUpdate.exe
    "2007-10-16 01:04:35 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Name.job"
    .
    **************************************************************************

    catchme 0.3.1239 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-10-27 01:42:21
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2007-10-27 1:44:14 - machine was rebooted
    .
    --- E O F ---










    Logfile of HijackThis v1.99.1
    Scan saved at 1:45:36 AM, on 10/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell Network Assistant\hnm_svc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Documents and Settings\Name\Desktop\HijackThis.exe
    \?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Bluetooth Manager.lnk = ?
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: NeoTrace It! - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\NEOTRA~1\NTXtoolbar.htm (file missing) (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!

    [​IMG] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. This is NOT supported for use in 9x or ME and probably will not install in those systems

    Ugrading Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 update 3.
    • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    • Click the "Download" button to the right.
    • Check the box that says: "Accept License Agreement".
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java version.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on the download to install the newest version.


    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.

    Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
    • In the Processes group click ALL
    • In the Win32 Services group click ALL
    • In the Driver Services group click ALL
    • In the Registry group click ALL
    • In the Files Created Within group click 60 days Make sure Non-Microsoft only is UNCHECKED
    • In the Files Modified Within group select 30 days Make sure Non-Microsoft only is UNCHECKED
    • In the File String Search group select ALL
    • in the Additional scans sections please press select ALL
    • Now click the Run Scan button on the toolbar.
    • The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Save that notepad file but click on the "Format" menu and make sure that "word wrap" is not checked. If it is then click on it to uncheck it.
    Please post the resulting log here as an attachment.

    • Click on the orange Post a Reply! button
    • scroll down to Manage Attachments
    • Click in the box that says Upload File from your Computer
    • Click the Browse... button and find the file then click open
    • Click the Upload button
    • Wait until you see Current Attachment and your file name
    • Click on Close this window
    • Then submit the reply.
     
  3. aehl0708

    aehl0708 Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    5
    Thanks for the help.
    My Java is up-to-date now.
    Attached is the log.
     

    Attached Files:

  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Please download the OTMoveIt by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt.exe to run it.
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

      C:\WINDOWS\system32\pmnnn.dll
      C:\WINDOWS\system32\grlgtluo.ini


    • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
    • Click the red Moveit! button.
    • Close OTMoveIt
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


    Please post the resulting log and a new hijackthis log.
     
  5. aehl0708

    aehl0708 Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    5
    Here's the new HJT log.
    I closed OTMoveIt before I realized that I needed to copy and paste the log from it. It was successful in whatever it did, though.

    Logfile of HijackThis v1.99.1
    Scan saved at 2:08:15 PM, on 10/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell Network Assistant\hnm_svc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
    C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Name\Desktop\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Bluetooth Manager.lnk = ?
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: NeoTrace It! - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\NEOTRA~1\NTXtoolbar.htm (file missing) (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Looks fine. Are you having any problems now?
     
  7. aehl0708

    aehl0708 Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    5
    Nope, I haven't gotten any pop-ups or notifications from my Norton today. So it seems like the problem may be completely gone now. I'll reply again if anything comes up, though.
    Thanks so much for your help!
     
  8. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    OK Great! :)

    You can and should remove all of the tools I requested you to download and/or folders associated with them now. It is pointless to keep these tools around as they are updated so frequently that the tools can be outdated within a few days, sometimes within just hours.

    OTMoveIt by OldTimer has a CleanUp! option you can use to remove most of the fixes and associated files and folders if you want to use that. If you get a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet you should allow it to do so. Also remove OTMoveIt.


    It's a good idea to Flush your System Restore after removing malware:
    Turn off system restore and then turn it back on: http://support.microsoft.com/kb/310405


    Here are some additional links for you to check out to help you with your computer security.

    Secunia software inspector & update checker

    Good free tools and advice on how to tighten your security settings.

    Security Help Tools



    You're welcome!
     
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