Solved: trouble finding correct audio driver

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owners4life5

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Dec 4, 2011
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okay, so i'm new to these forums, so please correct me if i'm doing anything wrong...i know how some forums have their little 'rules' here and there.

so anyway, i'm a student in high school, and i basically am the school geek. i really fix about 3 computers a week, most of them simple fixes. but this is all irrelevant.

to my problem -
my best friend was complaining to me about their internet not working, and i diagnosed the problem..it was the ethernet port on the motherboard - fried. simple fix, just swap the motherboard. so being a geek, i have quite a few of those laying around my little shop.

His computer is a Dell Dimension 1100; see this: http://www.dell.com/support/drivers/us/en/19/Home/NoDefaultOS

being the motherboard was fried, i swapped it out with a similar one, and it came out of a Gateway 510S; see this: http://reviews.cnet.com/desktops/gateway-510s-value/1707-3118_7-30567341.html

so basically, it's a dell box with a gateway motherboard..

he was also complaining about it being slow and that it didn't matter if he lost everything on it - it was full of junk, etc. just as long as i got the internet working and got it going fast again. so i re-installed xp, which means i have to re-install all the drivers that came with it. well, being i had the motherboard from the gateway instead of the one that came with the computer, i used the gateway's driver cd to reinstall all the drivers. the one for the audio is SoundMax Integrated Digital Audio, and to be honest with you, their support SUCKS. i can't even find the website. but anyway, that doesn't matter. i have updated everything on the computer, tried several different drivers, but still no avail.

basically, the problem is that after trying these different things, there is still no sound coming out of the speakers. so what exactly should i do?

thanks in advance,
brian.

p.s. i used sysinfo in case anyone may find it useful. i realize i don't have an antivirus yet, lol
~
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.60GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 750 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 76285 MB, Free - 69128 MB;
Motherboard: Intel Corporation, D865GLC
Antivirus: None
 
Joined
Aug 1, 2003
Messages
51,988
Have the chipset drivers been installed?

Have you installed Windows Updates or at least tried updating the sound driver over the net in Device Manager?

Does Device Manager show any problems?

Is the correct sound device chosen in the Sound applet in Control Panel?
 

owners4life5

Thread Starter
Joined
Dec 4, 2011
Messages
20
i have installed the chipset drivers off of the cd, and updated them over microsoft/windows update. (start>all programs>windows update)

when i try to update in device manager, it does its thing 'searching' for about 2/3 minutes then fails saying that it can not find a better match for my hardware than the software i already have installed.
 

SUEOHIO

SUE
Joined
Jan 30, 2007
Messages
3,754
Is the computer a dell or a gateway? either or have you gone to the support drivers and downloads site for the dell or gateway and checked for the audio drivers for that model?
 

owners4life5

Thread Starter
Joined
Dec 4, 2011
Messages
20
it is a gateway motherboard/psu inside of a dell case, making it a gateway. and yes, i've already done that. still no dice, gateway doesn't seem to provide drivers for this computer anymore.
 
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