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Solved: Troubleshooting a 2nd HDD installation

Discussion in 'Hardware' started by goedel, Jan 25, 2014.

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  1. goedel

    goedel Thread Starter

    Aug 9, 2010
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Pentium(R) CPU G2030 @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 2
    RAM: 3967 Mb
    Graphics Card: Intel(R) HD Graphics, 1791 Mb
    Hard Drives: C: Total - 448568 MB, Free - 401168 MB;
    Motherboard: Dell Inc., 0XFWHV
    Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

    I have an adapter kit, which includes a power supply with a 5v and 12v DC output. It also includes cables, 4 pin for IDE power and a slide connector for SATA power. Finally, it includes plugs and cables for IDE data and for SATA-USB connection.

    I have tried two "refurbished" SATA HDDs from two different suppliers. Both motors did not spin. I felt no vibration which would have indicated that the motors were running. Of course, the computer did not recognize the drives when the data cable was connected.

    What do I know? I know the power supply to be good, because it powers my old IDE HDD. I can feel the motor's vibration as soon as the 4-pin power cable is connected to it. How about the power connection for the SATA motors. In that case, I used the flat, slide connector to the receptacle of the SATA drive. When no motor spin occurred, I checked the voltages at the underside of the HDDs. I found 5v and 12v were being supplied to the two HDDs when each was connected. It seemed that there was no problem with the power adapter's connection to the HDDs. Also, I observed that the HDDs did get warm when connected. To me that meant that the motors' coils had current flowing in them. But the motors did not spin in either of the "refurbished" HDDs that I had purchased. Current to the coils, but no rotation! Bad brushes -if they have brushes - or possibly mechanically frozen armature for induction type motors, which they probably are.

    Do you agree with my diagnosis, or have I omitted some other possibility?

    Disappointed in "refurbished" HDDs. I have returned both "refurbished" for refunds. I think "refurbished" means dusted with a soft cloth.
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