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Solved: Trying to remove a BHO GEN Trojan

Discussion in 'Virus & Other Malware Removal' started by Kymba, Sep 24, 2008.

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  1. Kymba

    Kymba Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    3
    Hi everyone!
    First time posting! I have a subscription to Paretologic and have encountered a BHO GEN Trojan virus last weekend. My brother was visiting and I am blaming him. If you are able to help me with a series of codes I have seen on previous posts, please tell me how to use these commands, as I have never done so before. I am really desparate, this virus is not going away like it did last year. I am just barely able to stay here in the internet for a short while around all the windows that keep opening up. Your help is greatly appreciated and I hope to be of help someday. I am computer literate, replaced hard drives and power supplies and am the IT gal at my place of work. Thanks again everyone!
    Kymba:eek:
     
  2. Kymba

    Kymba Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    3
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:52:08 PM, on 9/24/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Applications\iebtm.exe
    C:\WINDOWS\system32\WDBtnMgr.exe
    C:\Program Files\Applications\wcm.exe
    G:\DragToDisc\DrgToDsc.exe
    G:\AudioCentral\RxMon.exe
    C:\Program Files\Applications\iebtmm.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    G:\RegistrySmart.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    G:\iTunesHelper.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    G:\AudioCentral\Playlist.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\Condon Family\Desktop\NAV09EN.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Applications\wcs.exe
    C:\Documents and Settings\Condon Family\Desktop\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windowsisearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windowsisearch.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windowsisearch.com/ie6.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.netscape.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windowsisearch.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: 829275 helper - {616F9AB4-A605-48B5-B7AE-B6B68E6C3CAB} - (no file)
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\IPSBHO.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: MSVPS System - {88418AA3-16F5-4FC2-A9D8-90B1266DF841} - (no file)
    O2 - BHO: Adparatus - {8B2C7C9D-716D-4e9e-9358-B9C80A81B7ED} - C:\Program Files\Adparatus\Adparatus.dll
    O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O2 - BHO: 100% Free Cribbage Toolbar Helper - {F1DDE5C3-EC26-42E7-B415-02DFF085F1CD} - (no file)
    O3 - Toolbar: The netadv - {ABF529BE-6245-465A-BBD4-238C4EAB0F0A} - (no file)
    O3 - Toolbar: 100% Free Cribbage Toolbar - {F6387320-2466-42C3-9E7C-6A7BD7BD1F61} - (no file)
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: Duhiki - {20001E7A-823D-4E19-ADE2-D6AB53C7C81E} - (no file)
    O3 - Toolbar: Internet Service - {144A6B24-0EBC-4D89-BF09-A06A718E57B5} - C:\Program Files\Applications\iebr.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "G:\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "G:\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [RegistrySmart] G:\RegistrySmart.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "G:\iTunesHelper.exe"
    O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = G:\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieprogramming.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieprogramming.com/redirect.php (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - G:\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162949730983
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162949720233
    O21 - SSODL: sysdx - {70942F8C-1139-42DA-9264-1547CAD88E5E} - (no file)
    O21 - SSODL: msmhost - {650DC793-4579-4C82-8F35-AD06F12323BF} - (no file)
    O21 - SSODL: msmdev - {A3857A3D-1FD2-45B3-9F0F-8FBE6553C9B0} - (no file)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe

    --
    End of file - 8615 bytes


    Let me know if this helps. Thanks!!!!
    Kymba
     
  3. Kymba

    Kymba Thread Starter

    Joined:
    Sep 24, 2008
    Messages:
    3
    Well I went around to other posts and read about the Malwarebytes download, ran it and it worked. I must say though, as of today 30+ people looked at my post and no one helped, I am very disappointed. I saw other people with similar problems get lots of help until the problem was solved. Was it the problem or that I was a newbie or what? Let's see if this problem can be solved.
    Kymba
     
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