Solved: TSG System Info Utility

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md2lgyk

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Joined
Jul 3, 2003
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1,068
I've noticed that when I run the utility in preparation for posting about some problem, it always shows that my antivirus (Windows Defender) is installed but disabled. I also see this in the scans in the posts of others. Is this a bug? My Defender is most assuredly not disabled.
 

flavallee

Frank
Trusted Advisor
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May 12, 2002
Messages
83,153
Is your computer running Windows 8 or 8.1, and have you installed a third-party antivirus program?

The TSGSIU app does have some bugs in it, so occasionally it won't display certain entries correctly.

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md2lgyk

Thread Starter
Joined
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Messages
1,068
I'm running Win 8.1, fully updated. I have no other antivirus program.
 

flavallee

Frank
Trusted Advisor
Joined
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83,153
I'm running Win 8.1, fully updated. I have no other antivirus program.
I believe there's a bug in the TSGSIU that causes it to show Windows Defender as disabled in Windows 8.1.

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Cookiegal

Karen
Administrator
Malware Specialist Coordinator
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Aug 27, 2003
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120,056
Yes, it's a bug that is on the list for fixing in the next update but I don't know when that will be. As long as you're not experience any problems with WD it should be working fine. :)
 
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