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Solved: TSG System Info Utility

Discussion in 'All Other Software' started by md2lgyk, Mar 30, 2015.

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  1. md2lgyk

    md2lgyk Thread Starter

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    I've noticed that when I run the utility in preparation for posting about some problem, it always shows that my antivirus (Windows Defender) is installed but disabled. I also see this in the scans in the posts of others. Is this a bug? My Defender is most assuredly not disabled.
     
    md2lgyk, Mar 30, 2015
    #1
  2. flavallee

    flavallee Trusted Advisor

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    Is your computer running Windows 8 or 8.1, and have you installed a third-party antivirus program?

    The TSGSIU app does have some bugs in it, so occasionally it won't display certain entries correctly.

    -------------------------------------------------------
     
    flavallee, Mar 30, 2015
    #2
  3. md2lgyk

    md2lgyk Thread Starter

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    I'm running Win 8.1, fully updated. I have no other antivirus program.
     
    md2lgyk, Mar 31, 2015
    #3
  4. flavallee

    flavallee Trusted Advisor

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    I believe there's a bug in the TSGSIU that causes it to show Windows Defender as disabled in Windows 8.1.

    ----------------------------------------------------------
     
    flavallee, Mar 31, 2015
    #4
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Yes, it's a bug that is on the list for fixing in the next update but I don't know when that will be. As long as you're not experience any problems with WD it should be working fine. :)
     
    Cookiegal, Mar 31, 2015
    #5
  6. md2lgyk

    md2lgyk Thread Starter

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    OK, thanks. Suspected it was just a bug.
     
    md2lgyk, Apr 1, 2015
    #6
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You're welcome. :)
     
    Cookiegal, Apr 1, 2015
    #7

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