Solved: tv

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lucymaepossum

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Yesterday my 2 year old threw a ball at my 50in plasma tv. It was still under warranty but it doesn't cover things being thrown at it. Anyway I called to find out about repairing it and was told it would cost just as much to buy a new tv. Is this really the case? It seems like it would be cheaper to repair it. Just wanted a second opinion before I trash it. It really seems like a waste. He didn't even throw something that hard.
 

Cookiegal

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I'm not the one who would be able to help but it would be important to know what the problem is following the impact.

Does it turn on and show the programs as usual or is there something wrong with the display such as as lines on the screen, missing blocks of pixels, incorrect colours or anything else like that?

Is the screen visibly cracked or scratched?

Does it make any unusual sounds (i.e. hissing, crackling, etc.) that it didn't make before?

What type of ball was it (small rubber ball, tennis ball, or something bigger and/or heavier)?

As much information as possible would be helpful so those who know about repairing TVs can help with your question. :)
 

DoubleHelix

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It doesn't really matter what was thrown or how hard. If the parts and labor required to fix it cost more than a new TV, then that's what it costs. The glass panel is the most expensive component on a flat panel TV. It's not like you can replace a tiny piece of it. You have to replace the whole thing.
 

Cookiegal

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I didn't mean that a piece could be replaced. It's always helpful to have some information as opposed to none. There may be nothing wrong with it at all. Some people may think just an impact of any kind could cause some damage.
 

lucymaepossum

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It was a hard plastic ball. The glass is not cracked but the screen behind it is. The sound is fine but there is absolutely no picure.
 

Cookiegal

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Maybe you could get another company to give you an estimate (I don't know if they do that for free though) to get a second opinion on the cost of repairs or even call the manufacturer yourself to see what they say about it.
 

DaveBurnett

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Yes it is probably true that a new one will cost less. The panel IS the cost and you would have to add labour to transfer the electronics.
 
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