I've had some serious issues that finally resulted in me buying a Maxtor lll external HD to back up by system and then restore my computer to original, which I did yesterday. Now I'm having trouble getting back to where I need to be. One error message that continually comes up is a "Twain Tracker window apdproxy.exe-unable to locate the component." Application failed to start because ijl15.dll was not found. This started after I installed my HP 900 printer. So I'm assuming that is what it's related to. I uninstalled it and tried reinstalling it again and it does the same thing.
Also, There is an icon on my desktop that is an HP share to web upload folder that I want to remove and when I right click it to delete it my whole computer freezes up. This is what was happening before I restored it.
I also want to organize my computer much more efficiently than it was before. I want to be selective as to how I put things back on to it from the back up external drive. As yet I haven't figured out just how to do that, or if I even can actually do that or if I just need to do that after I put it all back onto my computer.
I purchased a "premium" service package - $450.00 from Comp USA just a year ago when I bought this computer. 30 days after I bought it, the store here in my city closed and now they are closing all of the stores nationwide. The tech support is from a 3rd party supplier and they are not interested in giving good help they just want me to reset my computer instead of trying to fix it! I wonder if other people have gotten screwed on this same deal?!
Also, There is an icon on my desktop that is an HP share to web upload folder that I want to remove and when I right click it to delete it my whole computer freezes up. This is what was happening before I restored it.
I also want to organize my computer much more efficiently than it was before. I want to be selective as to how I put things back on to it from the back up external drive. As yet I haven't figured out just how to do that, or if I even can actually do that or if I just need to do that after I put it all back onto my computer.
I purchased a "premium" service package - $450.00 from Comp USA just a year ago when I bought this computer. 30 days after I bought it, the store here in my city closed and now they are closing all of the stores nationwide. The tech support is from a 3rd party supplier and they are not interested in giving good help they just want me to reset my computer instead of trying to fix it! I wonder if other people have gotten screwed on this same deal?!