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Solved: Two problems-touchpad won't work and can't open Update and Reciovery in Chang

Discussion in 'Windows 8' started by Gma51, Apr 12, 2015.

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  1. Gma51

    Gma51 Thread Starter

    Joined:
    Feb 28, 2014
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    I have a Toshiba Satellite C55-B5201 running Windows 8.1. Security is Panda Antivirus Pro 2015. I also have AdBlocker Plus.

    I have been trying to fix a problem with my touchpad. It will only work long enough to move the cursor an inch or two. I have had to add a Mouse in order to use my computer.

    During start up, I see a message on the lower right hand of the screen saying important updates are available and I should upload them. I go to Settings, Change PC Settings, Updates and Recovery,Windows Updates. The page won't load.

    I have tried many things on the net from people with the same problem, however, these have not solved my problems. Can you help?

    Pat
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    First, your touchpad is gone defective, so you will need to replace it or just not use it.
    Second, try to open Windows Update directly by searching for in in the Start screen, type 'update' in the search box, and click on the Windows Update app directly.
     
  3. Gma51

    Gma51 Thread Starter

    Joined:
    Feb 28, 2014
    Messages:
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    Actually, while waiting for a reply I borrowed a friend's mouse to negotiate laptop and fixed the problem myself. Updates are also working correctly since I did a refresh. Thank you.
     
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