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Solved: Ubisoft Game Launcher Crashes

Discussion in 'Games' started by theFAst0ne, Dec 26, 2010.

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  1. theFAst0ne

    theFAst0ne Thread Starter

    Joined:
    Apr 16, 2009
    Messages:
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    I tryed playing AC2, it launches the Ubisoft Game Launcher for the DRM. It gets to logging me into the servers, then the PC hangs. Shortly after the PC restarts. I then purchased Splinter Cell: Conviction and the same thing happened, so it must be the launcher is the problem. I uninstalled and reinstalled the games and the Launcher. The patch for both games and the Game Launcher updated automaticly. I got the same problem. I installed the games on another PC with no problems. I updated my video card and DirectX drivers with no effect. Please Help!

    My DxDiag report is the attached .txt file.

    According to "http://www.systemrequirementslab.com/cyri/" my PC passes the minimum requirements for both games.

    I have always played AC2 without any issues untill now and all other games work fine.

    Any other questions, please ask.
     

    Attached Files:

  2. theFAst0ne

    theFAst0ne Thread Starter

    Joined:
    Apr 16, 2009
    Messages:
    74
    Just to add, I suspect the Launcher's directory on the C drive may be corrupted. If this is so, how do I fix it or how can I install the Launcher to my D drive? The games are located there but I don't have the option to put the Launcher there.
     
  3. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    I would say the Video card is having problems running those games

    take a look and see if any minidumps have been created

    you will find them here They are located in C:\WINDOWS\Minidump

    Copy the last 3 and compress them zip or Rar and Go Advanced in your post then Manage Attachments and post them

    Note Do not try to compress them until you have copied them to somewhere else.
     
  4. theFAst0ne

    theFAst0ne Thread Starter

    Joined:
    Apr 16, 2009
    Messages:
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    The minidump folder is empty
     
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