I am using Outlook 2003 and the Operating system is Windows XP pro.
I am unable to create a new email account in Outlook.
When I click on Add email account and click next , the screen where it says to select the server type. ALL the options are disabled. I cannot select any server.
Are you on a non administrative account? Sometimes you have to have the administrator open up mail to ensure office has "installed" everything before the non administrative account can set up through the wizard.
Yes I have tried to create a new Profile.
Even then I cannot create a new email account. I have to add that profile without an email account.
One of my friends told me that he has the same problem. But he is using his companies configured Outlook.
Are there any registry settings that we can change that would enable us to create new email accounts.
That article was really helpful. Those reg keys were there and the value was set to 1.
I changed the value to 0 and now I am able to add email accounts.
my product is activated, all those registry settings are 0, and i am a local admin. i can only add exchange accounts. all other options are grayed out.
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