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Solved: Unable to connect to wifi on 2nd laptop

Discussion in 'Networking' started by cgf79, Feb 23, 2011.

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  1. cgf79

    cgf79 Thread Starter

    Joined:
    Feb 23, 2011
    Messages:
    2
    Hi,

    I hope someone can help!

    I am on holiday in Spain attempting to connect to a residential wireless network on a router that was installed up by an engineer this morning.

    When the engineer was here he connected an HP laptop using XP to the wireless router. At first there was an issue with the connection (seemingly the same error message I am getting now), he did something to the wireless settings on the laptop, which stupidly I didn't see, and it successfully connected.

    When I attempted to connect my laptop to the same wireless router I got the same error message:
    'Connection Unsuccessful'
    I clicked Diagnose Problem and got this:
    'This computer has got limited or no connectivity'

    I first selected the 'Automatically get new IP settings for the network adapter' but this didn't solve the problem. I then viewed the Wireless Network Security Settings and as far as I can see they are identical to those on the HP laptop that has successfully connected:

    Security Type: No Authentication (open)
    Encryption Type: WEP
    Network Security Key: **********
    Key Index: 1

    I then connected my laptop to the router using the ADSL cable and was able to connect to the internet, but I am still unable to get a wireless connection. When I view the wireless connections I am 'Connected With Limited Access'.

    I have included information below about laptop/router types. I'm not sure if anything else is required. Please also bear in mind I am in Spain on holiday and my Spanish will definitely not be sufficient to try and communicate successfully with the telephone company! The person I am staying with is fluent in Spanish and English but is even more of a computer illiterate than me!



    ISP: MOVISTAR

    ROUTER: XAVI 7968

    CONNECTION TYPE: WIRELESS

    WIRELESS ENCRYPTION: WEP

    OPERATING SYSTEM: WINDOWS VISTA HOME PREMIUM (NO SERVICE PACKS INSTALLED)

    BROWSER: FIREFOX

    C:\Users\Misha>PING 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:

    Reply from 206.190.60.37: bytes=32 time=170ms TTL=52
    Reply from 206.190.60.37: bytes=32 time=159ms TTL=51
    Reply from 206.190.60.37: bytes=32 time=166ms TTL=51
    Reply from 206.190.60.37: bytes=32 time=161ms TTL=51

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 159ms, Maximum = 170ms, Average = 164ms

    C:\Users\Misha>PING YAHOO.COM

    Pinging YAHOO.COM [209.191.122.70] with 32 bytes of data:

    Reply from 209.191.122.70: bytes=32 time=198ms TTL=50
    Reply from 209.191.122.70: bytes=32 time=200ms TTL=50
    Reply from 209.191.122.70: bytes=32 time=194ms TTL=50
    Reply from 209.191.122.70: bytes=32 time=199ms TTL=50

    Ping statistics for 209.191.122.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 194ms, Maximum = 200ms, Average = 197ms

    C:\Users\Misha>NBTSTAT -n

    Local Area Connection:
    Node IpAddress: [192.168.1.34] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    LAPPYTOP <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    WORKGROUP <1E> GROUP Registered
    LAPPYTOP <20> UNIQUE Registered

    Wireless Network Connection:
    Node IpAddress: [169.254.51.247] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    LAPPYTOP <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    WORKGROUP <1E> GROUP Registered
    LAPPYTOP <20> UNIQUE Registered
    WORKGROUP <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    C:\Users\Misha>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Lappytop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : local.lan

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-13-E8-BF-79-63
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b15a:63d7:6cfd:33f7%9(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.51.247(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 218108904
    DNS Servers . . . . . . . . . . . : 156.154.70.22
    156.154.71.22
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : local.lan
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-1B-24-BA-1C-66
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5f3:1bcc:3111:be9f%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.34(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 23 February 2011 11:56:24
    Lease Expires . . . . . . . . . . : 23 February 2011 23:56:24
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 201333540
    DNS Servers . . . . . . . . . . . : 156.154.70.22
    156.154.71.22
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:169.254.51.247%11(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 156.154.70.22
    156.154.71.22
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . : local.lan
    Description . . . . . . . . . . . : isatap.local.lan
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.34%12(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 156.154.70.22
    156.154.71.22
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Misha>
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    can we see an xirrus screen shot

    Have you got the correct password for WEP for the wireless setting
    remove the wireless profiles and reconnect and re-enter the password - see below

    whats the make and model of the router - i would log intothe router and remove the WEP setting and see if you can now connect

    ------------------------------------------------------------------------
    Wireless Profiles
    http://mgmcc.forumotion.net/networking-tutorials-f17/removing-an-existing-wireless-profile-t109.htm
    - Vista/Windows7:
    http://www.tp-link.com/support/showfaq.asp?id=214
    - delete the wireless profiles
    Start> control Panel> classic view> network and sharing center> manage wireless networks

    Delete the profiles
    you will then have to enter the wireless security key for any networks you connect to - so make sure you know the correct password , and not using an incorrect password at all
    --
     
  3. cgf79

    cgf79 Thread Starter

    Joined:
    Feb 23, 2011
    Messages:
    2
    Thank you for the quick response and the advice!
    I deleted the profile and tried to connect again and it was fine :). I'm not sure what the issue was, it definitely wasn't the WEP key as I used the same one as I had saved on a notepad document!
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    excellent - (y) thanks for letting us know
     
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