Solved: Unable to connect to wifi

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allister51

Thread Starter
Joined
Feb 12, 2015
Messages
5
Hi was wondering if anyone could help me out on this? My Toshiba Satellite L655 recently stopped connecting to my WiFi, it will connect with the Ethernet cable hooked to it. I don't know what it could be my i pad connects to WiFi with no problem and i use bell fibreop and have a wireless tv that is connected to WiFi no problems. i don't know much about ant of this any help please.

PS I did do a system rest and wiped it all back to factory thinking that would fix it but i had no luck as it still don't work.

Have a couple logs here if someone could please look at thanks so much

Windows IP Configuration

Host Name . . . . . . . . . . . . : Tasha-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 20-7C-8F-2B-E6-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac45:9497:aeac:8bc7%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 12, 2015 6:04:15 AM
Lease Expires . . . . . . . . . . : Friday, February 13, 2015 6:10:28 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 304118927
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-89-B2-60-EB-69-35-6E-17
DNS Servers . . . . . . . . . . . : 192.168.2.1
142.166.166.166
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 60-EB-69-35-6E-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{34ECA755-78FF-4D05-8E50-6DC9F6028E38}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:41a:38ba:3f57:fdf3(Preferred)
Link-local IPv6 Address . . . . . : fe80::41a:38ba:3f57:fdf3%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Interface List
12...20 7c 8f 2b e6 59 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
11...60 eb 69 35 6e 17 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.12 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.12 281
192.168.2.12 255.255.255.255 On-link 192.168.2.12 281
192.168.2.255 255.255.255.255 On-link 192.168.2.12 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.12 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.12 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:9d38:6abd:41a:38ba:3f57:fdf3/128
On-link
12 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::41a:38ba:3f57:fdf3/128
On-link
12 281 fe80::ac45:9497:aeac:8bc7/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None


I don't know if any of that will help or if you need more info?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,403
The PC appears to be connected via Wi-Fi to some router. Is it yours or somebody else's?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,403
I don't know if it is "another" router; just know that it is connected to some router. In case you are asking about knowing the "some" connection it is from the following part of the ipconfig /all:

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 20-7C-8F-2B-E6-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac45:9497:aeac:8bc7%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 12, 2015 6:04:15 AM
Lease Expires . . . . . . . . . . : Friday, February 13, 2015 6:10:28 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 304118927
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-89-B2-60-EB-69-35-6E-17
DNS Servers . . . . . . . . . . . : 192.168.2.1
142.166.166.166
 

allister51

Thread Starter
Joined
Feb 12, 2015
Messages
5
I don't know it was working fine connected to our WiFi and it it still saying it is connected but when i run the troubleshooter it says Microsoft.com is online but not responding. However it did connect to my neighbors WiFi by accident but would not connect to ours.
 

allister51

Thread Starter
Joined
Feb 12, 2015
Messages
5
I don't know we do have two routers in our house and i don't really know anything about this fibreop stuff and or which one it would connect to.
 
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