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Solved: Unable to connect to wifi

1K views 8 replies 3 participants last post by  allister51 
#1 ·
Hi was wondering if anyone could help me out on this? My Toshiba Satellite L655 recently stopped connecting to my WiFi, it will connect with the Ethernet cable hooked to it. I don't know what it could be my i pad connects to WiFi with no problem and i use bell fibreop and have a wireless tv that is connected to WiFi no problems. i don't know much about ant of this any help please.

PS I did do a system rest and wiped it all back to factory thinking that would fix it but i had no luck as it still don't work.

Have a couple logs here if someone could please look at thanks so much

Windows IP Configuration

Host Name . . . . . . . . . . . . : Tasha-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 20-7C-8F-2B-E6-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac45:9497:aeac:8bc7%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 12, 2015 6:04:15 AM
Lease Expires . . . . . . . . . . : Friday, February 13, 2015 6:10:28 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 304118927
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-89-B2-60-EB-69-35-6E-17
DNS Servers . . . . . . . . . . . : 192.168.2.1
142.166.166.166
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 60-EB-69-35-6E-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{34ECA755-78FF-4D05-8E50-6DC9F6028E38}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:41a:38ba:3f57:fdf3(Preferred)
Link-local IPv6 Address . . . . . : fe80::41a:38ba:3f57:fdf3%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Interface List
12...20 7c 8f 2b e6 59 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
11...60 eb 69 35 6e 17 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.12 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.12 281
192.168.2.12 255.255.255.255 On-link 192.168.2.12 281
192.168.2.255 255.255.255.255 On-link 192.168.2.12 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.12 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.12 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:9d38:6abd:41a:38ba:3f57:fdf3/128
On-link
12 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::41a:38ba:3f57:fdf3/128
On-link
12 281 fe80::ac45:9497:aeac:8bc7/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None


I don't know if any of that will help or if you need more info?
 
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#5 ·
I don't know if it is "another" router; just know that it is connected to some router. In case you are asking about knowing the "some" connection it is from the following part of the ipconfig /all:

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 20-7C-8F-2B-E6-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac45:9497:aeac:8bc7%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 12, 2015 6:04:15 AM
Lease Expires . . . . . . . . . . : Friday, February 13, 2015 6:10:28 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 304118927
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-89-B2-60-EB-69-35-6E-17
DNS Servers . . . . . . . . . . . : 192.168.2.1
142.166.166.166
 
#6 ·
I don't know it was working fine connected to our WiFi and it it still saying it is connected but when i run the troubleshooter it says Microsoft.com is online but not responding. However it did connect to my neighbors WiFi by accident but would not connect to ours.
 
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