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Solved: Unable to connect to wifi

Discussion in 'Networking' started by allister51, Feb 12, 2015.

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  1. allister51

    allister51 Thread Starter

    Joined:
    Feb 12, 2015
    Messages:
    5
    Hi was wondering if anyone could help me out on this? My Toshiba Satellite L655 recently stopped connecting to my WiFi, it will connect with the Ethernet cable hooked to it. I don't know what it could be my i pad connects to WiFi with no problem and i use bell fibreop and have a wireless tv that is connected to WiFi no problems. i don't know much about ant of this any help please.

    PS I did do a system rest and wiped it all back to factory thinking that would fix it but i had no luck as it still don't work.

    Have a couple logs here if someone could please look at thanks so much

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Tasha-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
    Physical Address. . . . . . . . . : 20-7C-8F-2B-E6-59
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ac45:9497:aeac:8bc7%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, February 12, 2015 6:04:15 AM
    Lease Expires . . . . . . . . . . : Friday, February 13, 2015 6:10:28 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DHCPv6 IAID . . . . . . . . . . . : 304118927
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-89-B2-60-EB-69-35-6E-17
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    142.166.166.166
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
    Physical Address. . . . . . . . . : 60-EB-69-35-6E-17
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{34ECA755-78FF-4D05-8E50-6DC9F6028E38}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:41a:38ba:3f57:fdf3(Preferred)
    Link-local IPv6 Address . . . . . : fe80::41a:38ba:3f57:fdf3%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled


    Interface List
    12...20 7c 8f 2b e6 59 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
    11...60 eb 69 35 6e 17 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
    1...........................Software Loopback Interface 1
    15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.12 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.2.0 255.255.255.0 On-link 192.168.2.12 281
    192.168.2.12 255.255.255.255 On-link 192.168.2.12 281
    192.168.2.255 255.255.255.255 On-link 192.168.2.12 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.2.12 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.2.12 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    13 58 ::/0 On-link
    1 306 ::1/128 On-link
    13 58 2001::/32 On-link
    13 306 2001:0:9d38:6abd:41a:38ba:3f57:fdf3/128
    On-link
    12 281 fe80::/64 On-link
    13 306 fe80::/64 On-link
    13 306 fe80::41a:38ba:3f57:fdf3/128
    On-link
    12 281 fe80::ac45:9497:aeac:8bc7/128
    On-link
    1 306 ff00::/8 On-link
    13 306 ff00::/8 On-link
    12 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None


    I don't know if any of that will help or if you need more info?
     
  2. weirdtoys

    weirdtoys

    Joined:
    Feb 3, 2015
    Messages:
    238
    Hi,

    Check if the wifi switch is on on your pc
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    75,937
    First Name:
    Terry
    The PC appears to be connected via Wi-Fi to some router. Is it yours or somebody else's?
     
  4. weirdtoys

    weirdtoys

    Joined:
    Feb 3, 2015
    Messages:
    238
    Hi terrynet

    can you tell me how you know that she is connected to another router?
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    75,937
    First Name:
    Terry
    I don't know if it is "another" router; just know that it is connected to some router. In case you are asking about knowing the "some" connection it is from the following part of the ipconfig /all:

     
  6. allister51

    allister51 Thread Starter

    Joined:
    Feb 12, 2015
    Messages:
    5
    I don't know it was working fine connected to our WiFi and it it still saying it is connected but when i run the troubleshooter it says Microsoft.com is online but not responding. However it did connect to my neighbors WiFi by accident but would not connect to ours.
     
  7. allister51

    allister51 Thread Starter

    Joined:
    Feb 12, 2015
    Messages:
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    I don't know we do have two routers in our house and i don't really know anything about this fibreop stuff and or which one it would connect to.
     
  8. allister51

    allister51 Thread Starter

    Joined:
    Feb 12, 2015
    Messages:
    5
    Where would it be located?
     
  9. allister51

    allister51 Thread Starter

    Joined:
    Feb 12, 2015
    Messages:
    5
    had a service tech come in and repair my network
    Thanks
     
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