[Solved] Unable to download files from the net.

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JimboNel

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I'm running Win 98 on a Compaq Presario with a cable modem. When I try to download files or load on line games, the download box comes up and the pages flip but no progress is made.
I have run a virus scan and it found no viruses. I've tried to download from the Microsoft site with no success.
If anyone has any suggestions they would be appreciated.
 
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JimboNel

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Thanks for the reply SavvyLady.
I Couldn't do much of what you suggested because I can't download from the net. Please explain "empty your cache". I've emptied my cookies and Temp. Internet Files with no change.The house call virus scan showed no virus.
 

JimboNel

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Thanks for the info. I happened to read that thread yesterday and did what it said to do. however I missed that last paragraph with the warning about "extention/extentions" I'm not sure which one I deleted.
 
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Follow the path back and check. It may or may not be a solution until we know.
 
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BTW- Is this a recent problem and have you made any changes lately?
 
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sorry JimboNel ... I get in to big of a hurry reading sometimes & tend to overlook things

ok... I need you to go to start/settings/control panel/internet tools.. then under General tab/Temporay internet files... click
delete files & when the other box pops up.. put a check in the little box & choose to delete offline files too.... when finished click ok
 
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The downloads thats not working...are they from the same place ... like microfsoft
 
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Are you using McAfee Anti Virus and/or using McAfee Safe and Sound? Safe and Sound can have that effect.
 

JimboNel

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This unable to download occurs in Microsoft and other sites. My wife likes Boxerjam and I can't load the games from that site. It seems to block files from downloading.
I removed the "extension" under "plugins". I don't see any "extensions" under plugins. Did I screw that up?
I emptied the cache.
Iwas so anxious to get back to you guys that I forgot to try a download after I re-booted. I'll be right back .
Thanks for your time.
 

JimboNel

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Aftre following instructions, No change.
I do have McAfee but I don't think it was installed until after the onset of the problem. I had a cable repairman out today. He couldn't figure it out and as soon as he found that his laptop worked ok on my modem, he left.
 
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