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Solved: Unable to Empty Deleted Items Folder in Outlook Vista

Discussion in 'Business Applications' started by scottawildcat, Sep 30, 2008.

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  1. scottawildcat

    scottawildcat Thread Starter

    Joined:
    Sep 30, 2008
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    I believe my .pst file has become too large. The total size is 744936KB. I am using Vista Office on the 32bit version of Vista.

    When I try to delete an item from or empty my entire deleted items folder I receive the following Message "The messaging interface has returned an unknown error. If the problem persists, restart outlook."

    When I try to move any item from any folder to another folder I receive and error that says "Cannot Move the Items. The Folder is full."

    When I try to archive items it will not archive and my archive log says that there was an error while archiving each folder.

    When I send a message, rather than putting a copy of the message in my sent items folder it says my sent items folder is full and it will keep the message in my outbox but not resend it.

    How can I clean this up?
     
  2. Rollin_Again

    Rollin_Again

    Joined:
    Sep 4, 2003
    Messages:
    4,912
    Have you tried holding the shift key while pressing the delete button? You can also try deleting and recreating your Outlook profile. If this does not work can you try to export your existing inbox contents to a seperate .PST file? How large is the existing .PST file?

    Regards,
    Rollin
     
  3. scottawildcat

    scottawildcat Thread Starter

    Joined:
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    Messages:
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    I exported my existing inbox contents to a seperate .PST file and it worked. Thanks
     
  4. Zack Barresse

    Zack Barresse

    Joined:
    Jul 25, 2004
    Messages:
    5,452
    Hi there, welcome to the board!

    For the sake of other readers and future searches, it looks like this is Outlook 2003?? Can you confirm the version of Outlook? I say that because Outlook 2007 dramatically increased the size a PST file can become..
     
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