Solved: Unable to Empty Deleted Items Folder in Outlook Vista

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scottawildcat

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Joined
Sep 30, 2008
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2
I believe my .pst file has become too large. The total size is 744936KB. I am using Vista Office on the 32bit version of Vista.

When I try to delete an item from or empty my entire deleted items folder I receive the following Message "The messaging interface has returned an unknown error. If the problem persists, restart outlook."

When I try to move any item from any folder to another folder I receive and error that says "Cannot Move the Items. The Folder is full."

When I try to archive items it will not archive and my archive log says that there was an error while archiving each folder.

When I send a message, rather than putting a copy of the message in my sent items folder it says my sent items folder is full and it will keep the message in my outbox but not resend it.

How can I clean this up?
 
Joined
Sep 4, 2003
Messages
4,912
Have you tried holding the shift key while pressing the delete button? You can also try deleting and recreating your Outlook profile. If this does not work can you try to export your existing inbox contents to a seperate .PST file? How large is the existing .PST file?

Regards,
Rollin
 
Joined
Jul 25, 2004
Messages
5,458
Hi there, welcome to the board!

For the sake of other readers and future searches, it looks like this is Outlook 2003?? Can you confirm the version of Outlook? I say that because Outlook 2007 dramatically increased the size a PST file can become..
 
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