Solved: Unable to open a live streaming chart

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need2know

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May 23, 2007
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My First Mac - OS X Version 10.7.5

Apologies for explanation, rather tricky to put over

Have an account with a spread betting company where I am able to open up a live streaming chart showing the stock markets charts.
Has worked fine until today but I can no longer open up chart. It is "powered" by Adobe Flash, which is up to date, but my Mac did an update install last night, could this be the problem ?

Not sure how to reverse the update, if that's what's needed

Appreciate any ideas please
 

need2know

Thread Starter
Joined
May 23, 2007
Messages
112
The only change to the page that I use is that when I click onto the icon (shaped like a lightning strike, obviously meant to be a chart)) that used to open a live chart with movement, it does not open.
I right click on the icon and it gives me info re the Adobe Flash settings - Version 11,5,502,136 installed - Global Settings with a tick/check next to "Enable Hardware Settings" (which I have unchecked and rechecked)
I have uninstalled Flash and then reinstalled, but made no difference.
I am using Safari because it is my default ? but wasn't too sure about trying Chrome or Firefox, do I just add one of these on as my browser without losing Safari ? And if neither works can I uninstall them (new territory for me)

Thanks
 
Joined
Feb 9, 2005
Messages
2,609
Yes, both Chrome and Firefox can be installed along side Safari with no issues.
Firefox will use the Flash you installed, while Chrome has it's own version of Flash built in.

Both can be uninstalled also by just dragging to Trash.

I'd try Chrome. If it doesn't work there, it's likely something they changed something HTML code wise for the site.
 

need2know

Thread Starter
Joined
May 23, 2007
Messages
112
A Very Big Thank You for your time and info

Installed Chrome and now have charts - off to lose some money now !!!:D
 
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