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Solved: Unable to start Win XP Pro

Discussion in 'Windows XP' started by fieldrep, Apr 8, 2008.

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  1. fieldrep

    fieldrep Thread Starter

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    After loading an updated version of QuickBooks today, I attempted to restart my computer and received this error message:
    Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEMS32\CONFIG\SYSTEM.

    Attempted "typical recovery methods", then inserted Reinstallation CD for Windows XP Professional (SP2) that came with DELL computer (pre-installed). Followed steps to "Welcome to Setup" blue screen. Pressed r to repair. Followed steps to chkdsk /r command. Process began.

    After process reached 38%, there was no more activity---for almost 1.5 hours. Seemed frozen.
    Turned off computer.

    Tried, unsucessfully, to follow Microsoft instructions found online. At the Recovery Console command prompt, created 'md tmp', then attempted to "copy c:", etc. Each time I entered a "copy c:" line, I was given the message: "Cannot copy...". Not sure if this is happening because I have a DELL disk, rather than original Windows XP disk?!?!? If so, any way around this?

    HELP! What, oh, what can I do???:confused:
     
  2. flashsnaps

    flashsnaps

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    Seems that the drive is not responding properly.

    You might need to run a diagnostic tool on the drive first and then re-try the steps that you have tried above.

    What is the harddrive manufacture? I'll post you a link to the right utility
     
  3. Elvandil

    Elvandil

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  4. fieldrep

    fieldrep Thread Starter

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    Looks like its a WDC... (WD800JD75HKA1)
     
  5. aerain

    aerain

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    Most definitely a Hard drive problem...use the WD Diagnostics tools off of their site. It will attempt to repair the bad sectors. In the meantime, you may need to purchase a new hard drive.
     
  6. fieldrep

    fieldrep Thread Starter

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    (y)Thanks for your help, everyone! Put in a new HD, and sucessfully recovered needed info from damaged HD...:)
     
  7. Elvandil

    Elvandil

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    Good work. Be sure to test that old one thoroughly if you plan to try to use it. But the trash may be the best idea.
     
  8. fieldrep

    fieldrep Thread Starter

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    Taking no chances---into the garbage it has gone, after a bit of hammer-induced destruction! Increased my HD capacity & RAM while I was at it, so feel rather satisfied!

    Thanks!
     
  9. Elvandil

    Elvandil

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    Yes, there are bright sides to these things. Even re-installing is like a nice, hot shower if your machine is a mess.
     
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