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Solved: Unable to update Avast antivirus (free version) even after reinstall

Discussion in 'General Security' started by wgreene, Oct 3, 2012.

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  1. wgreene

    wgreene Thread Starter

    Joined:
    Jul 19, 2001
    Messages:
    989
    Tonight I received the following error message when I tried repeatedly, but unsuccessfully, to update my free version of Avast antivirus:

    Error processing packages.
    0x20000011


    Finally, I gave up trying. Then I uninstalled and reinstalled the free version of Avast. The program installed without any problem; however, for some reason I've thus far been unable to install the latest update, either automatically or manually. Although the onscreen indication read "Initializing, please wait," I waited 15 minutes and nothing happened.:(

    Shortly thereafter, I received an automatic onscreen prompt from Avast to upgrade, but after one minute I got the following error message:

    Last encountered error:
    Invalid File Signature. Setup will terminate.
    :confused:

    I would greatly appreciate hearing from anyone who may help me solve this problem. Thank you
     
  2. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
  3. wgreene

    wgreene Thread Starter

    Joined:
    Jul 19, 2001
    Messages:
    989
    Thank you for your prompt response.

    Yes, like you I'm happy to report that I continued trying until the update finally ran successfully. Perhaps it was nothing more than a temporary glitch with Avast.

    Thanks again.
     
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