Solved: Unable to update IP address

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maineac60

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Joined
Apr 8, 2004
Messages
161
suddenly today for no apparent reason, my internet connection stopped working
on my desktop computer. I thought maybe the ethernet card had failed, so I went
and bought a new PCI wireless card. It installed fine and connected to the wireless
router but willl not connect to the internet. The router is working fine because I am
using now with my laptop. I keep getting an error message telling me that it is unable to update my IP Address. Can anyone give me a clue???
 

TerryNet

Terry
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Mar 23, 2005
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81,429
We need a few clues about your equipment and the problem before we can offer clues about a possible solution.

Disable encryption on the router and try to connect that way first. Try to connect both wireless and ethernet and show ...

Start, Run, CMD, OK to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

maineac60

Thread Starter
Joined
Apr 8, 2004
Messages
161
Here is the data from IPCONFIG/ALL

Host Name.. . . . . . . . . . . . . . . . . .CARLSPUTER
Primary Dns Suffix. . . . . . . . . . . . .:
Node Type. . . . . . . . . . . . . . . . . . Unknown
IP Routing Enabled. . . . . . . . . . . . No
WINS Proxy Enabled. . . . . . . . . . . No
DNS Suffix Search List. . . . . . . . . .Belkin

Ethernet adapter Wireless Network Connection:

Connection-specific DNS suffix. . . . Belkin
Description. . . . . . . . . . . . . . . . . .Linksys Wireless-G PCI Adapter
Physical Address. . . . . . . . . . . . . .00-1C-10-E4-D0-37
Dhcp Enabled. . . . . . . . . . . . . . . .Yes
Autoconfiguration enabled. . . . . . .Yes
IP Address. . . . . . . . . . . . . . . . . . 192.168.2.7
Subnet Mask. . . . . . . . . . . . . . . . 255.255.255.0
Default Gateway. . . . . . . . . . . . . . 192.168.2.1
DHCP Server. . . . . . . . . . . . . . . . 192.168.2.1
DNS Servers. . . . . . . . . . . . . . . . 24.92.226.9
24.92.226.102
Lease Obtained. . . . . . . . . . . . . . . .Saturday November 3,2007 5:18:01

Lease Expires. . . . . . . . . . . . . . . . Sunday, September 13, 1931 10:49:45


I am not sure how to disable encryption on the router.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,429
You seem to have a good wireless connection to a Belkin router. No evidence of an ethernet adapter.

If you are still having a problem with internet access, please open a Command window and tell us whether you get replies or all packets lost:

ping 192.168.2.1
ping 216.109.112.135
ping yahoo.com
 

maineac60

Thread Starter
Joined
Apr 8, 2004
Messages
161
I tried all of the pings and got the following results

packets sent 4, received 4, lost 0

same results with all of them but still unable to connect to browser. I tried Firefox and IE and neither would connect.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,429
You obviously have internet access. The trouble with the browsers could be a 3rd party firewall (internet security), bad Internet Options settings, or messed up stack or winsock.

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD, OK to open a command prompt.


Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,429
You're welcome.

Please mark this 'solved' using the Thread Tools at the upper right.
 
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