1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Uninstall Game N Go

Discussion in 'All Other Software' started by kbexraf, Feb 8, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    :mad::confused: Somehow Game XN Go got downloaded on my Vista 32 bit pc. I certainly didn't authorise it and in fact,I have no games whatsoever on my computer. I uninstalled them as soon as I got the pc.
    The programme keeps popping up and despite all my efforts,I am unable to uninstall it.

    The Game XN Go is linked to Skype Extras (which I haven't got installed) From Skype forums,it seems that Skype will not take any responsibility for it. To uninstall it, states go to Control Panel- Programmes and Features - Select the game and click Uninstall. BUT it does NOT appear in the listed programmes.

    I have searched my computer for any files etc that refer to it - these include -Game XN Go - Easy Bits (they are the programme owners) WTF ( I don't know what the association is to the game but is is mentioned elsewhere on the web and of course in Skype Tools. All to no avail.

    As the game is not considered to be malwaye,my firewall and security have not picked it up.

    How can I completely remove it if I cannot find its' location on my pc?

    Meanwhile. as with other users who have the same problem,I have uninstalled Skype as a protest over their refusal to accept any responsibility for it.

    PLEASE PLEASE Help me !
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
  3. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    I alreday have an excellent registry cleaner - the problem is that i cannot fine a single file with the name Game XNGo, easy bits or WTF as mentioned in my topic. Nothing I do seems to get the b****y programme uninstalled. I am not familiar with the Revo Uninstaller but I will try it later on and fingers crossed can restore normality to my pc.
    Thanks for the suggestion - much appreciated.
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Revo is not a registry cleaner, it's an uninstaller.
     
  5. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    I have downloaded and installed the REVO software and appologise for confusing it with a registry cleaner.
    Revo came up with icons or list of all programmes installed,but Game XNGO was not listed.
    Using Task Manager,I managed to locate it processes then services. I selected the file folder and opened it up.In it were about a dozen entries,I selected all and then delete: it deleted all except two, the installation programme and the exe programme,the I tried again in another screen and got a message that I needed permission to delete them. Strange because I am the sole user administrator.
    I checked Run as administrator but still denied.
    Very odd that it is a programme but not being located by searching and in the contol panel uninstall pages
    Having deleted the associated elements of Game XNGO, I may have partly solved the problem. I will shut down and restart to see if the b****y programme pops up.
    Your advice is most welcome and thank you so much.
    regards
    Ken
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Where are you seeing Game XN Go? In your browser? What browser are you using? In IE, click Tools > Manage Add-ons > look inside and disable the Game XN Go.
     
  7. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    Thanks for giving time to assist me.very kind of you,
    I am using IE 8 (don't want 9) with Vista 32 bit. i did as you suggested but Game XNGO was not showing anywhere as an add on. I originall located an entry in task manager Services but since my last reply,I hhave restarted my pc and gone to Services but it is no longer there. I am thinking that as I deleted all the other associated stuff (just left the 2 that I could not access) I somehow have done what I set out to do.
    This morning,partly as a protest against Skype who simpy are not interested,I uninstalled Skype who I believe are the host carries for the game.
    In the next few days,I will re-install Skype and be extremely careful as to what services I select.
    At 78 years of age,I do struggle when this type of event occurs and very grateful for the assistance you so kindly give.
    I have e mailed REVO expolaining my problem,hopefully I will get a reply from them soon.
    I will return to this forum to let you know the score.
    Thanks again
    Ken
    .
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.

    ===================================================================

    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  9. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    Have carried out the suggested task andd pasted the log below. What do I need to do about the "uninstall" list saved to my desktop?

    Before I got your last message,i did a serach for GameXNGO and found it listed in two parts - the application programme and the application itself.
    If I am able to delete both,do you thing that will rid me of the GameXNGO ?




    Update for Microsoft Office 2007 (KB2508958)
    32 Bit HP CIO Components Installer
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.4.0
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft PhotoImpression
    Bonjour
    CameraHelperMsi
    Catalyst Control Center - Branding
    CCleaner
    Compatibility Pack for the 2007 Office system
    D3DX10
    Dell Dock
    Dell Dock
    EaseUS Todo Backup Free 4.0
    EPSON Copy Utility
    EPSON Photo Print
    EPSON PhotoQuicker3.2
    EPSON Printer Software
    EPSON Scan
    EPSON Smart Panel
    erLT
    Garmin City Navigator Europe NT 2012.20 Update
    Garmin Lifetime Updater
    Garmin Lifetime Updater
    Google Advertising Cookie Opt-out
    Google Toolbar for Firefox
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    High-Definition Video Playback
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
    HP Customer Participation Program 10.0
    HP Imaging Device Functions 10.0
    HP Photosmart All-In-One Driver Software 10.0 Rel .2
    HP Photosmart Essential 2.5
    HP Solution Center 10.0
    HP Update
    HPDiagnosticAlert
    ieSpell
    inSSIDer 2.0
    iTunes
    Java(TM) 6 Update 29
    Junk Mail filter update
    Logitech Vid HD
    Logitech Webcam Software
    Logitech Webcam Software Driver Package
    LWS Facebook
    LWS Gallery
    LWS Help_main
    LWS Launcher
    LWS Motion Detection
    LWS Pictures And Video
    LWS Twitter
    LWS Video Mask Maker
    LWS VideoEffects
    LWS Webcam Software
    LWS WLM Plugin
    LWS YouTube Plugin
    Mesh Runtime
    Messenger Companion
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft Default Manager
    Microsoft Digital Image Suite 10
    Microsoft Fix it Center
    Microsoft Home Publishing 2000
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Word 2000
    Microsoft Works
    Microsoft Works 2000 Setup Launcher
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero 11 Kwik Themes Basic
    Nero Audio Pack 1
    Nero Core Components 11
    Nero Kwik Media
    Nero Kwik Media
    Nero Kwik Media Help (CHM)
    Nero Update
    Norton Bootable Recovery Tool Wizard
    Norton Internet Security
    Norton Management
    Norton Safe Web Lite
    OCR Software by I.R.I.S. 10.0
    PC Tools Registry Mechanic 11.0
    QuickTime
    Rapport
    Rapport
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Revo Uninstaller Pro 2.5.7
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio Update Manager
    Safari
    Samsung Kies
    Samsung Kies
    Samsung OPTMouse Software
    SAMSUNG USB Driver for Mobile Phones
    ScanToWeb
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Segoe UI
    Shop for HP Supplies
    Sonic CinePlayer DVD Pack
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VLC media player 1.1.11
    WD SmartWare
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Family Safety
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    Xirrus Wi-Fi Inspector
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Run HijackThis.

    Click on the Main Menu button if not already there.

    Select Do a system scan and save a logfile.

    Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    Do not "Fix" anything unless advised to do so.


    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
     
  11. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 13:30:43, on 10/02/2012
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.19170)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Dell\DellDock\DellDock.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
    C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
    C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
    C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe
    C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\ProgramData\GameXN\GameXNGO.exe
    C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\explorer.exe
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\spool\DRIVERS\W32X86\3\E_DPPE03.EXE
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Users\Ken\Documents\Downloads\New Folder\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\IPS\IPSBHO.DLL
    O2 - BHO: Advertising Cookie Opt-out - {8E425EB4-ADBD-4816-B1E8-49BB9DECF034} - C:\Program Files\Google\Advertising Cookie Opt-out\opt_out.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\coIEPlg.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
    O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
    O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe"
    O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [KiesPDLR] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    O4 - HKCU\..\Run: [KiesHelper] C:\Program Files\Samsung\Kies\KiesHelper.exe /s
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [GameXN (update)] "C:\ProgramData\GameXN\GameXNGO.exe" /u
    O4 - HKCU\..\Run: [GameXN (news)] "C:\ProgramData\GameXN\GameXNGO.exe" /n
    O4 - HKCU\..\Run: [GameXN] "C:\ProgramData\GameXN\GameXNGO.exe" /silent
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O4 - Startup: Internet - Shortcut.lnk = ?
    O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
    O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
    O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: EaseUS Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
    O23 - Service: Guard Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton Management (MCLIENT) - Symantec Corporation - C:\Program Files\Norton Management\Engine\1.1.1.3\ccSvcHst.exe
    O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\19.5.0.145\ccSvcHst.exe
    O23 - Service: Norton Safe Web Lite (NSL) - Symantec Corporation - C:\Program Files\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe
    O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
    O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
    --
    End of file - 11660 bytes
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Ensure UAC is Disabled first.

    Run HijackThis again.

    Select Do a system scan only.

    Put a check mark on the following entries:

    O4 - HKCU\..\Run: [GameXN (update)] "C:\ProgramData\GameXN\GameXNGO.exe" /u

    O4 - HKCU\..\Run: [GameXN (news)] "C:\ProgramData\GameXN\GameXNGO.exe" /n

    O4 - HKCU\..\Run: [GameXN] "C:\ProgramData\GameXN\GameXNGO.exe" /silent

    Click Fix checked.


    Restart the computer and re-enable the UAC.
     
  13. kbexraf

    kbexraf Banned Thread Starter

    Joined:
    Sep 30, 2011
    Messages:
    31
    Thanks to the expert tuition given me on this forum by Phantom 010 I think that the GameXNGo has GONE !
    Under the guidance given to me,I have visited places on the computer that I never knew existed.
    The rogue installation of GameXNGo was somehow linked to SKYPE. They are reported as saying that it nothing to do with them but that is questionable.
    This is on my Dell Vista 32 bit pc.Now this problem has gone,I will returnm to my old and trusted custom built XP comouter and the simple Outlook Express mail system.
    Thanks Phanto 010 whoever you are. It has been an experience taking help from you.
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    You're welcome! :)
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1040075