[SOLVED] Uninstallation problem-DEISL2.ISU corrupt or not found.

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pcb

Thread Starter
Joined
Nov 26, 2001
Messages
69
I have found that a couple of my son's Dorling Kindersley Educational programs (after not having been used for quite a time) would not function (either crash directly after launching, or not display correctly-some Quick Time issue possibly?).

I tried to uninstall them, but neither would do so, producing these errors:

"unable to locate install log file C:\ *****\********\DEISL2.ISU. Installion will not continue."
or
"log file C:\********\*******\DEISLU2.ISU is not valid or the data has been corrupted. Uninstallion will not continue".

I have tried re-installing on top of the previous installations but still programs would not work, nor uninstall.

Does anyone know either what happened, and how to get them uninstalled properly?

I am using 98se.

Many thanks for any help,
PcB
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
You could try deleting the folder and then reinstall, that may clean things up so the uninstall will work properly.
 

pcb

Thread Starter
Joined
Nov 26, 2001
Messages
69
Thanks cybertech,

I renamed the .isu files, then re-installed-all fine now...

Cheers,

PcB
 

pcb

Thread Starter
Joined
Nov 26, 2001
Messages
69
I haven't tried that, as I wish to keep the progs onboard for now, but i don't see why they wouldn't.

cheers,

PcB
 
Joined
Jan 2, 2004
Messages
13
I am new to this site. I have the same problem, however, I have uninstalled the program , deleted the folder and it still will not let me reinstall. I am trying to install my HP CD-Writer. Can anyone help? Thanks
 
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