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[SOLVED] Uninstallation problem-DEISL2.ISU corrupt or not found.

Discussion in 'Earlier Versions of Windows' started by pcb, Sep 15, 2003.

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  1. pcb

    pcb Thread Starter

    Joined:
    Nov 26, 2001
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    I have found that a couple of my son's Dorling Kindersley Educational programs (after not having been used for quite a time) would not function (either crash directly after launching, or not display correctly-some Quick Time issue possibly?).

    I tried to uninstall them, but neither would do so, producing these errors:

    "unable to locate install log file C:\ *****\********\DEISL2.ISU. Installion will not continue."
    or
    "log file C:\********\*******\DEISLU2.ISU is not valid or the data has been corrupted. Uninstallion will not continue".

    I have tried re-installing on top of the previous installations but still programs would not work, nor uninstall.

    Does anyone know either what happened, and how to get them uninstalled properly?

    I am using 98se.

    Many thanks for any help,
    PcB
     
  2. cybertech

    cybertech Retired Moderator

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    You could try deleting the folder and then reinstall, that may clean things up so the uninstall will work properly.
     
  3. pcb

    pcb Thread Starter

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    Thanks cybertech,

    I renamed the .isu files, then re-installed-all fine now...

    Cheers,

    PcB
     
  4. cybertech

    cybertech Retired Moderator

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    Cool !!

    So I gather it uninstalled as well.

    :)
     
  5. pcb

    pcb Thread Starter

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    I haven't tried that, as I wish to keep the progs onboard for now, but i don't see why they wouldn't.

    cheers,

    PcB
     
  6. kapperhead

    kapperhead

    Joined:
    Jan 2, 2004
    Messages:
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    I am new to this site. I have the same problem, however, I have uninstalled the program , deleted the folder and it still will not let me reinstall. I am trying to install my HP CD-Writer. Can anyone help? Thanks
     
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